Professional, courteous workers. Responded same day within hours. Issue resolved and pricing…read morelowest I found for service. Great experience.

Second time different house. On time as promised. Quick and clean removal. Did it all including the…read morefilter for the stated price. Would use again..

Great service. Came right away. Family owned. Still need more work done on my moms septic tank but…read moredo far excellent service

We needed a septic inspection for a house we are purchasing on short notice. They answered the…read morephone when I called (instead of my having to leave a message & wait to hear back). The woman I spoke to was friendly, informative, & got us scheduled right away. The technician called when he was on his way as promised. The job ended up being more than estimated bc he found a second septic tank that none of us knew about, so I was ok with the increase. I can't expect them to know about something that I was unaware of. After he completed the job, I got a phone call explaining everything that was done as well as the findings & later received a report. The customer service & attention to detail was excellent. I'll definitely use them in the future.

An honest man. Looks you straight in the eyes. Least expensive. Quality work. Great supporting team.read more

Roy, the owner, came by to inspect my septic system in High Springs and told me what I already…read moresuspected. I needed a new drain field. His price was 25% less than anyone in Alachua County and was very thorough in his explanation. Roy and his crew showed up as scheduled and they discovered the old drain field was put in improperly in that the water had nowhere to go because the pipes were flowing uphill. That and the field was packed with cheap packing popcorn. They were done by 11a and the inspector by noon. His crew graded the area perfectly even and I couldn't be happier with their work. If you call them, don't worry if you don't get them. Roy or Stacy will call you back. They are busy so be patient - you'll be glad you used them.

We could not have asked for a better experience! From the first contact, to the scheduling and to…read morethe pumping, everything went so very well. Haley was quick to respond to all questions and we were able to schedule service within a day, even though we were not in a hurry. Pricing was excellent and the guys who arrived to do the work, Mike and Brian, were professional and friendly. They had to do some extra digging since our tank hadn't been pumped in who knows when, but they never complained nor was it an issue. Would definitely and highly recommend Dr. Poo!!!

Our septic tank was full, so we made a few calls to have the tank pumped out. ZHL septic services…read morewere by far the best choice. They are kind and informative. They explained the process and cost over the phone. When the guys arrived, it was no different. I'm a curious person, so I had a lot of questions, and they answered them all! They thoroughly checked the tank for damages too. The service was relatively quick. I also loved that they text to let you know when they are on the way and what time they are going to arrive. We will definitely be returning customers. I highly recommend them! A huge thanks from Green Cove Springs, FL

From start to finish they were excellent. Very friendly and thorough. Addressed the situation in a…read moretimely manner. I would highly recommend and use them again. Ron and Cindy Baker

Thanks for the prompt and highly professional service. I…read morewill recommend you to anyone needing septic service in the future. Thanks again.

Let me first say I have attempted to call several other septic tank companies in the area with…read moreeither no answer, we will call you back (they don't), or a bunch of excuses on why they can't come despite being flexible. So, that said, my neighbor recommended Raymond's Septic, my first call a nice woman answered the phone and was able to get me an appointment for a pump out within several days! They called on the day of service to say they were on their way. Then made swift work of finding my tank and removing the dirt to access the tank. I had some issues on my end, but they were able to come back later to complete the pump out in a timely manner. TL/DR - Highly recommend this company from office to field.

These guys did a good and swift pump out of my septic. Surprised they were able to get to me less…read morethan 24 hours from when I called. I recommend these guys to anyone needing septic service in the area

Clogged sink and Aaron bass was the tech. He came in and the sink was unclogged in a short amount…read moreof time and did not make a mess. And what mess was done, he cleaned up. Good company to work with. I'll call them in the future with other plumbing problems.

Josh, our technician, was absolutely amazing. Instead of jumping to conclusions, he carefully…read morewalked me through every step of the diagnosis -- starting with the basics (ABC) instead of guessing with the big-ticket fixes (XYZ). That honesty and thoroughness alone put me at ease. This company is truly honest and reliable. They saved me nearly $8,000 by correctly diagnosing the issue and replacing just the blower fan, rather than trying to sell me a whole new AC unit. On top of that, they were $400 cheaper than the last company I used -- a company that replaced a capacitor without ever doing the proper testing. Duck Duck Router did all the testing, spent over two hours here, and never once rushed. When we needed a part on a Friday, the supervisor personally dropped it off so the job could be completed right away. That extra effort speaks volumes about their commitment to their customers. I am so appreciative of the excellent service we received. If you want a company that is fair, knowledgeable, and goes above and beyond, look no further than Duck Duck Router. They've earned my trust and my future business. Thank you Josh, Justin and Stephanie, the nicest receptionist ever!

I have been working with Sam for over 20 years. I was so sorry to see him move from Connecticut to…read moreFlorida. He was a great asset to the Georgetown Woods Association. Whenever we had a problem at the Condo complex, we knew that he was only a phone call away. From broken Septic pumps to clogs in the main lines. It didn't matter if it was in the middle of the night or on the weekend. You can not ask for a more dedicated person to work with when you are having septic problems for yourself or a business. I have used him for both.

From the owner: We have the latest Specialty Equipment and with over 35 years experience, we can solve your problem…read moreright the first time, so you can get back to your life. Hydrojetting, Video pipe inspection, cast iron pipe descaling, pipe and tank locating, trenchless pipe repair and replacement, excavation and more

Ford's installed our septic when our house was built 6 years ago (first-time home owners). Since a…read morecouple months after the house was built, it's been an ongoing battle with standing water over the tank. They've been out multiple times to assess and pump, always assuring us that there were no problems. One time their solution was simply to shovel dirt from the empty lot next door to pile up in the standing water. Job done. Absolute morons, dishonest with no integrity. We now have to pay another company to dig a new drain field because Ford's botched it the first time and refused to acknowledge their negligence (or outright incompetence), taking advantage of our ignorance on the subject as first-time home owners.

I called this business and spoke with a very nice lady. I was assured that they're low rating, had…read morenothing to do with how they did their job. I scheduled an appointment for the next day. The next day came and went without even a phone call, then after lunch on the second day, I get a call and they want to reschedule me. I laughed and said, I don't think so. Poor way to run a business. I can understand they might have gotten busy, but there was no reason not to have given us a call or a heads up on the same day as the appointment given. Smh

Derrick worked non stop to remove several tons of dirt from our pool excavation he was prompt…read morefriendly and ver professional! I would recommend him for any job!

What a wonderful company. Derrick went way above what we had discussed. He did a fantastic job. I…read morewould recommend his company to anyone looking to hire a reliable person. I really can't say enough about him and the quality of his work.