Darryl was incredibly easy to work with at 1st but was just telling me what I wanted to hear. After…read morerecieving damaged/flawed flooring he offered to have it remade but unfortunately that wouldve taken weeks and would have cost more than 100k in office fees, not to mention all the scheduled trades wouldnt be available to finish the project on that timeline. So I had made a suggestion that if we had been compensated for the Hassel I could make the flawed flooring work by installing a herringbone pattern and double cutting the the frayed edging. Keep in mind this would take 3x or more the effort on the installer side of things but we could keep the project on schedule, he wouldn't have to send the carpet tiles back and have them remade, wouldnt have to redeliver the materials, or cover the costs of office rental which was 50k alone for the one work space. So in all saving Floors on Crowfoot a ton of money, the hassle of sending it back and having it remade, enabling them to save face and come out on top. The deal was 15% of the over all flooring to be discounted and given to the installers to cover the extra work load. The agreed upon number was 18k which by all means was an amazing deal for the store and the flooring manufacturers. After the job was installed and completed Darrell cut a cheque for 6k to go to the installers for all the extra work that was involved. Shouldve known better than to trust a salesperson. So buyer beware, Darrell is a liar and a theif and I would never spend a cent in this store. If your looking to purchase flooring go to Jondan's!! They have amazing selection and their reviews are top notch!

Desiree, Greg, Darryl, and Brian are some of the best people around! Amazing selection in the…read moreshowroom and quality installation team! Highly recommend to friends and family!

We recently purchased carpet for our bedroom and closet from Terry at Carpets for Less. Our…read moreexperience was nothing short of fantastic from start to finish. Terry listened to our request, found the right carpet for us and gave us a quote, within 10 minutes. We wanted the install, as soon as possible, and he was able to book us in for the following day. John, the installer arrived on time, and was highly respectful, and knowledgeable. He has 32 years of experience, and it showed. Terrific install, with zero issues. We definitely recommend Carpets for Less. September 2020

There's a great guy working there called Terry but that's as far as the business goes. Paid $2200…read morefor carpet in a 780sqft space, installed. Well the installer was hard to understand with the accent and when they came to do the install left scrapes and marks on the walls. This was a newly developed basement. I contacted Terry and he said for me to email the manager Doug, did that and got no response. I also own my own business and would never think of ignoring customers. Not good business.

Just a quick note to extend my warm thanks to you for your time and effort to do the measurements…read morefor me at the property I am considering to purchase. Your level of client service, professionalism, friendly, open, honest and engaging demeanor; and speed most certainly sets you apart from your competition. In fact, none of the other companies have even made an effort to contact me, nor even having send me an email. I look forward to keeping your contact details and in time develop a long-term association with your firm not just only potentially for this first project. I am truly left speechless, many thanks!!!

I had to get some work done at my mothers house, these guys replaced the carpet in 3 bedrooms. From…read morethe initial quote to putting in the carpet these guys did a great job.

I recently had a flood and Vest Vally Carpet was my go too for product and installation. I had a…read morevery good experience with them! Derrick was the salesman help with flooring choice. Jason was our installer and perform a great install Thank you very much

On Monday November 17th 2025, I attended Westvalley Carpet & Flooring to purchase carpeting for my…read moreresidence. I was greeted by sales representative, Jeff Morrison who immediately impressed me with his knowledge of flooring and his ability to assess my needs and quickly identify a quality product line for selection. Later that day, he attended my residence to determine the necessary square footage required and promptly provided me with a quote, which I accepted. On the date of installation, the "Carpet Guy" team arrived promptly, were knowledgeable, professional and worked with efficiency! This whole experience went "smooth as silk" which I attribute to the conscientious customer focused approach by all involved. In an era, where many people simply do just enough to get by, these fellows set a standard for others to follow! My thanks for a job well done!

I was dealing with an insurance claim for water damage and we decided to redo most of our upstairs…read moreflooring at the same time. CDL at Beacon Hill in Calgary was the contractor used through the insurance and so we looked into options to extend the job. I dealt with Stephen and was super impressed with his professionalism and good advice when picking our floors. It was a big decision and Stephen suggested a product and look that we would have never considered. After going home with the samples I realized he had tied together our existing stone work, wood and furniture that we have currently, with the flooring he suggested. Chris and Chris installed the flooring and it looks great. They did a really good job and made major renovations seem easy. Super happy with the service I received, the professionals I interacted with and the end product. Had a great experience with the team at CDL in the North. Thank you.

Terrible experience! A bathroom renovation that should've taken 4 weeks has taken five months. They…read moremade mistake after mistake... Too many to list. I would never ever buy from this company again

I should have written this review last year, but better late than never. I wanted to thank you for…read moretaking care of my mothers concern.  I wasn't there when the repair happened, but I appreciate the quick response from Oak Trees Carpets. I have not bought a house yet, but I will definitely be using Oaktree's services when I do( for a basement development).  Good service is awesome and your company demonstrates this quality. Thank you for taking care of my mother.

I've dealt with Oaktree a couple times now and they have the best customer service and pricing…read more Normally I don't write reviews but this company deserves to be recommended. The installation was professional and on time. Big thanks to Oaktree and their installers.

What a shit show. Probably OK if you are spending a lot of money with them, however if you are a…read morehomeowner I would steer clear of these guys. Sent an inexperienced installer who damaged my property and mistreated my home, and the tile product. Site supervisor and second installer did a great job trying to make it right, but the office staff was dismissive, unprofessional, and extremely condescending. While every renovation/construction project has issues, you don't want to have to work thought them with these guys!!!

Excellent product well installed. Donna, the supervisor, came by to check on the work a few times…read more The floor grates didn't fit properly and one transition was a bit off but Dannburg got everything fixed right up. A couple days later Donna came over with a "Maintenance Guide" for the flooring and to make sure everything was up to par. Great service and excellent follow-up.