I had a Bradford White water heater installed by Trailblazer Plumbing in November of 2023 for a…read morecost of $2,149.00. This was a flat rate, and I was not provided an itemized receipt at the time. January 3rd, 2026 we noticed the water heater leaking. It was determined it was a defective unit, and could be replaced under warranty. Trailblazer came out 2 days later, and effected the replacement. No lines were replaced, no piping bent, no new actual plumbing was required. It was literally plug and play with two water lines, and one gas line. The flat rate charge for this straightforward swap operation was $960 in labor alone. Over $300 per hour, with no itemized breakdown provided. When I questioned what seemed like a steep cost for a very straightforward job, I was told both by the technician and the office that $960 was the flat rate for a warranty replacement, regardless of additional work. Three fluid connections and plugging it in. $960. While I understand, and trust, professionals in dealing with water, gas, electricity and the dangers inherent in the installation of these appliances, $960 for a warranty repair was quite high. I will be looking elsewhere for services in the future due to the apparent gross overcharging for a seemingly simple job and the actual work done.

GROSSLY OVERCHARGED FOR ACTUAL WORK DONE! I called…read moreTrailblazer Plumbing for a few plumbing issues in August 2025 for: 2 separate faucets dripping, a toilet wax ring replacement, a water drip in one ceiling, and a mystery water stain in a different ceiling. I was told by Laura they were sending out one of their "best" plumbers. Upon arrival 8/27/25, "He" was very annoyed and rude about me questioning the shoe covers he'd worn from out in the street, up to my door before even entering my home. He headed back to his truck ranting loudly (all on camera) to get clean shoe covers and returned to my door all irritated. I asked him what the problem was, and he asked me if "I'd gotten up on the wrong side of the bed that morning...???" I said no, did he? He then ultimately backtracked, and asked if we could start over. He did some work on 2 toilets, and a dripping pipe in the ceiling where I had previously cut a clean hole in that ceiling to locate the leak. He then advised me to first contact Moen about getting ALL NEW warranty replacement parts for 3 faucets (Only 2 of which were actually dripping, the kitchen faucet, and 1st vanity faucet. The 2nd vanity faucet was discoloring under warranty), and also a shower Thermostatic Mixing Valve (because I stated that we had never been able to get a cold shower after workouts, and he said without question it needed replacement). I worked with Moen on securing all these parts needed to complete this estimated work order for just under $2000... On 9/3/25 he returned to change out the Shower Thermostatic Mixing Valve, and spent HOURS trying to replace the 3pc kitchen faucet. He ended up putting all old kitchen faucet parts back on the now severely dripping spout and left. (I had to shut off water every day below sink when not in use, because now parts were stripped). I contacted Moen several more times to collect extra needed parts for this job. I've now paid him just under $2300 for this work to be done. On 9/18/25 he returned. Removed all parts to 1st (dripping) bathroom vanity faucet, and did not even replace that faucet. Removed 2nd matching bathroom vanity faucet (which never dripped), and replaced it but not the sink drain, and also scratched the interior of this sink in 2 areas. He left after several hours. On 9/30/25 he was scheduled to return to complete the unfinished work, but they cxld my appt due to delays at his previous job that day. On 10/20/25 he returned to F I N A L L Y replace the 3pc dripping kitchen faucet, and install the missing 3pc vanity faucet onto 1st bathroom vanity, and replace the sink drain on 2nd bathroom vanity (with the scratched sink). I then told him the shower is still unable to get cold water. He said, "well those thermostatic mixing valves are not designed to get a cold shower, only warm/hot shower temps"...??? Then wth did I need to order a totally new part when the previous one was working perfectly as it should??? I then pointed out the scratches in the sink and he shrugged and said that I "should go buy a pumice stone on Amazon to treat the scratches myself...???" When he turned toward me to respond, I could strongly smell alcohol on his breath. He was also very jittery and nervous all day. Since 1st bathroom vanity faucet/sink drain was installed, the drain is too high to hold any water and it just pours down the drain! This final service appt. alone took over 7+ hours. He was constantly on his phone, distracted, or going out to his truck on the street throughout these service calls. On 10/20/25 he wasted SO MUCH time doing heaven knows what, so we pulled the security camera footage to view the excessive trips to his truck. October 20, 2025 Arrived: 11:05am Exit: 12:12pm Enter: 12:49pm Exit: 1:23pm Enter: 1:28pm Exit: 1:45pm Enter: 1:57pm Exit: 2:22pm Enter: 2:32pm Exit: 2:38pm Enter: 2:44pm Exit: 3:02pm Enter: 3:08pm Exit: 3:37pm Enter: 3:44pm Exit: 3:47pm Enter: 4:28pm Exit: 5:28pm Enter: 5:37pm Finally Departed: 5:45pm I was then presented with and charged yet another bill which I was NEVER given ANY notice/estimate of, for the "work completed" on these previous 2 appts... This additional charge was $2705!! My total charges were $4999 - $25 (mailed coupon) = $4974!!! What?!?! I even supplied ALL THE NEW PARTS MYSELF!!! I just wanted him to leave so I reluctantly paid the bill on the spot. The next morning 10/21/25, I called the office to discuss my experience, but Laura said the manager wasn't available to talk to me, and would call me back within a day or two. On 10/30/25, I recd a voicemail from Laura (not the manager) saying they checked with "Him" and the charges seemed accurate, but I could call back if I had any questions... ??? W.O.W. You can decide for yourself what kind of professionalism, quality, service, pricing, etc., seems fair and appropriate here. I would not recommend at all.

Jason was really responsive, straightforward and professional when communicating about our project…read more Pricing is fair.

After calling a couple of plumbers with no luck, I called Southland. Jason was straightforward…read moreabout scheduling and timing, and also kept me updated on ETA. He was extremely knowledgeable and professional. Will absolutely use Southland again.

We experienced a sudden leak from a faulty water heater that we made the mistake of purchasing…read moreindependently through a "handyman" who did the install for us. (Note: unless they're licensed, your warranty will be void. We didn't know better). The unit was just over 5 yrs old ... yikes. Fast forward to us scrambling to find a responsive plumbing service/contractor because the leak was constantly flowing. After several dead ends over a span of a few days, I found All About Plumbing. Ray and his team were very easy to work with. Responsive. Very reasonably priced. Ray recommended a great replacement and was able to come out on short notice (less than 24hrs). The only downside is that this business doesn't accept Credit Cards (they only accept check/cash/zelle) but I can't completely fault them for that. They're just a little more old fashioned with their operations. All in all, very happy with the service. I'd definitely reach out for any future needs.

Ray helped me out greatly with my difficult kitchen sink pipes. It was such a mess, but he was able…read moreto put new pipes in just right that worked out great! The pricing was reasonable as well

I had Danny and Wes come out today for a bathroom leak, and they were beyond helpful. While they…read morewere here, I also asked them to look at a jacuzzi leak and help with turning on my outdoor spigot as it was stuck on lock mode for two years! They were not only professional, but also genuinely kind, honest, and thorough. They explained everything clearly, what the issue was, why it needed attention, what needed to be done, and how to maintain it properly moving forward. I really appreciated that they did not try to upsell or recommend unnecessary repairs. Their professionalism and integrity truly stood out. I've already highly recommended them to my neighbors. I even offered to buy them lunch and give them a tip, but they politely refused. I can't say enough positive things about their service.

We had some serious problems with our main plumbing stack that was showing up in a few different…read moreways. Other plumbers came out, tried quick fixes, never diagnosed the real problem, and left with our issues unresolved (but our bank account lighter). When we called Midwest Hydro Jet, things couldn't have been more different. They came out promptly, fixed our problems, and things have been great ever since. (It's been about a year). I wouldn't say that their prices are cheap, but it's always cheaper in the long run to get people who will fix the problem.

Rescue Plumbing responded right away to give me an estimate. We agreed on a short date to fix the…read morerepair. The agreed upon repair was done to satisfaction and the plumbers even added in a side job that wasn't previously discussed at a reasonable price since they were already in my home. I'm highly satisfied with the service I received and would recommend Rescue Plumbing to anyone.

I managed to get someone to come out and take notes for an estimate. After that, I have heard…read morenothing from them.

I had an ejector pit pump fail due to age and reached out to YELP plumbing contractors for…read morereplacement. Home Plumbing Services was the only contractor that quoted me a rate up front without a home visit and service call. I reached out to Home Plumbing Services and scheduled an appointment with David. He showed up on time and was courteous and professional. The ejector pump was replaced in a timely and professional manner. David went beyond expectations and corrected failed fittings on some aging pipes. I would highly recommend Home Plumbing Services to anyone looking for professional services and results.

Update 4/22/25 - Unfortunately, I have to update my previous good review. I contacted David to…read moreinform him that when I turn on my outdoor spigot that my carpet gets wet inside my home in the same area that is near the repaired hose bib. When he left my house on 4/4 he stated that he would return if there was any issue relating to the repairs that he personally worked on. Now, when I initially contacted him on 4/16 regarding this ongoing matter, he was very dismissive. I got the impression that he did not want to come back out to inspect the issue. He asked me to look at my water meter below my stairs to see if something was spinning. I have no clue as I'm not a Plumber. I sent a photo. I asked if he wouldn't mind coming back out to see what the issue was. He just responded "ok". I didn't hear back so I followed up with him on today 4/22 and his response is to call back out the contractors that I had cut a hole in my wall for him to fix the repair initially. My insurance was covering the costs of those contractors due to unrelated water damage. So now he wants me to pay for contractors to come back out, cut another hole in my wall, repair drywall and repaint so he can inspect the hose bib that he attempted to repair. As his response was if he came out there's nothing he would be able to see without the hole being cut. I am beyond frustrated. Of course I'm not doing that. So I essentially I paid David a little over $300 for nothing. I still can't use my spigot without water leaking into my home. I now have to say that I do not recommend his services based on my recent experience. I'm rating him 2 stars because he made himself available initially with the quick turnaround. Although, I still have the same issue that he came to repair. And I asked several times if the hose bib that he repaired was the issue (while contractors were still present and the hole was still open) and he assured me that is was and stated that he showed me the pipe with the hole in it. Welp, if it was not sure why I still can't use my spigot and have wet carpet when it's turned on as well as potential risk of water flooding my home again if it were to be turned on for a period of time. Initial review: David was "Johnny-on-the-spot" as they say. I'm very grateful. I contacted him on Yelp on Thursday 4/3 with an extremely tight window for Friday 4/4 to repair a Hose Bib while my contractors were present so they could cut a hole in the wall to allow him to do the repair. With less than a days notice he was able to oblige. He was punctual, fairly priced and made the repair quickly. I highly recommend David's services!

Outstanding service, once again! I have been using Kevin Szabo's plumbing for 8 years for various…read moreplumbing needs. This time, after an extensive remodeling done by a very good contractor and installing a new tankless water heater, I... lost hot water in the whole house even though the heater seemed to work just fine and was checked thoroughly by the contractor and few other consultants. Szabo's plumbing was my only hope, Branden and Tony came 2 days ago, as all Szabo's plumbers they were very polite and respectful to the property, listened attentively, complimented the contractor's work, studied all plumbing system of the house, pointed at a possible culprit (industrial grade utility sink), adjusted the sink faucets' position and the problem was instantly solved! Who knew there was a connection between the sink and the hot water distribution! This problem should be in the plumbing certification exam! Branden passed the exam with flying colors! I can't thank enough for the knowledge and experience!

Needed 2 shutoff valves replaced, old piping, called Kevin Szabo Jr Plumbing on Friday and Brandon…read moreand Tony came out Monday. They did a fantastic job knowledgeable and friendly and reasonably priced. I would highly recommend Kevin Szabo Jr Plumbing for any job.

The RootBusters Team has great responsiveness and offer competitive pricing. They provide high…read morequality water pipe repair and valve installation. They are on time and get the job done correctly. I would recommend their plumbing and drain services to everyone.

Phil came out right away, and cleared out all the roots. No…read moreBS. He finished the job that others couldn't complete. He was professional, and did the job right.I will recommend him to all our neighbors.Senior discount. Thanks RootBusters

What a Great company!!!! I recently received a notification from the city in regards to my RPZ for…read moremy sprinkler system , stating that it is required to be tested. I had just purchased my home in the fall of last year and really had no clue what this device was used for. I reached out to some friends that I knew had lawn sprinklers and they led me to TPI . When I called , the owner Gregg answered the phone, he was very polite, very understanding of my non experience of dealing with this situation and was very informative and explained every step of the process. I scheduled an appointment with him , they day of the appointment he arrived on time , walked me through what he was doing and explained to me the whole purpose of the device . After his initial test was complete , it had shown that the device had a malfunction within it, Gregg then proceeded to explain to me what the issue was, how much it would cost to fix and was able to do so the same day. It turned out to be a simple fix for Gregg and he was able to get it to pass the test and certify it. Gregg worked very efficient , was polite, showed his knowledge of his trade and didn't try taking advantage of my lack of knowledge in regards to this matter, He offered to leave the old parts with me which shows me that he was honest with his work. I will defiantly recommend Gregg from Test Pro Inc to all of my friends! Keep up the good work!!

As a review person, I read great reviews on yelp about Gregg and Test Pro Backflow Services…read more I called him and just as I was ready to move on to the next company, he said "let me come out and try and help you". What a relief! Gregg came out and made the official diagnosis that the valve needed to be replaced. He placed the order for the part and returned 3 days later. While there is no comparison to the previous company, Gregg and his professionalism and outstanding customer service deserve the very best review and highest rating.

Derek at DRC Plumbing came out to unclog my bath tub drain 11 months ago during regular working…read morehours. I found him on the internet with good reviews and he was located in my neighborhood. It took him 10 minutes to unclog the drain and he charged me $265. Today the drain clogged again. I know there are other possible reasons for the high price and reoccurring clogged drain but I am not a satisfied customer.

This has been honestly the best experience I have ever had with a plumber! I called past hours when…read morea device, I learned later, was making a buzzing noise. I called and left a message stating I wasn't sure if it was an emergency or not and was terrified to shower or run my laundry. They called back almost immediately and took the time to help me troubleshoot the problem. They came out and I can't understate how impressed I was with their knowledge and efficiency. Thank you so much! You are absolutely amazing Derek!