Sierra, our driver, was great at communicating updates on arrival and was friendly and had a…read morepositive attitude. He helped us get set up at our hotel and made sure we were good for the night. Great service!

DOES NOT DESERVE A FKN STAR…read more So disappointed in the towing company, my daughter got her vehicle towed and this company had her vehicle for couple days and they looked for something to steal!!! And that they did, they took her iPhone, and ransacked her vehicle. My daughter had her stuff/belongings in certain areas and when received by the collision center they took pictures on how they received it and it was nothing like she left it, so be careful on calling this place for towing! People are so disrespectful!!!

My girlfriend accidentally locked my keys in the trunk of my car yesterday evening and AAA assigned…read moreSanta Fe Tow. Leroy arrived within 15 minutes and got me into my car in five. He was just going off shift and was nice enough to take me as his final job of the day. A really nice guy and obviously knew what he was doing, he said he had been at it 14 years and it showed. Excellent job!

Our driver/technician Dennis was freakin' awesome! He helped us out with our vehicle situation and…read morewas a great resource in our time of need!

Very kind people. I was stuck after hitting a chunk of concrete on I-40 west of Albuquerque. Amador…read moretowed my truck and took care of me like I was his own. Definitely a great place to have repairs done!

Do NOT bring your vehicle to A & S Auto/Truck Care for automotive repairs or servicing! Coming…read morehere was an expensive mistake and an extremely negative experience. I am giving it one star since I don't have the option to give it none. Regarding the owner who was also the mechanic (Armand): * Over charged for services and parts provided * Did not itemize my bill and could not explain the total cost * Did not guarantee the work provided * Unprofessional and combative * Refused to listen to the car the very next morning after repairs were completed as it was still making the same noise I had taken it in for * He said, "Maybe you're just hearing noises you want to hear" instead of asking me to bring the vehicle back in to listen to it as a professional should have offered up front * Stated it was a new noise that I was hearing without re-inspection of or listening to the vehicle again * Stated I would have to pay for more services and parts since his original diagnoses did not resolve the issue. He said this without looking or listening to the vehicle again. * Put two gouges into my brand new rim as well as other smaller scratches * Vehicle came back dirtier than when I left it off * He was more interested in his cell phone than listening to the car issues and getting the keys and locking lug nut when dropping it off for repairs * The facility is disorganized and cluttered and the parking area is covered in debris Overall, this was an incredibly disappointing experience. I am completely shocked at the owner/mechanic's lack of professionalism and combative nature. I can't help but think his defensive behavior is due to his untrustworthy workmanship. He was abusive and accusatory. I thought he would simply ask me to bring it in to listen to it or ask me to give it a couple days to let the parts break in. When I told the owner/mechanic that I was going to recommend my dad cancel his upcoming vehicle appointment and write a review of my experience he said, "do what you gotta do". During the one short follow up call I made, he said he was "very busy" and had "work to do" before hanging up (this would have been an even shorter call if he had just told me to bring it in). Clearly, A and S does not care to retain customers for future business. I will never use this facility again and you should not either.

Sierra was very professional and friendly . He helped me out after another company said they could…read morenot

I want to give a shout out to this young man Bryan who was very helpful courteous professional and…read morevery polite. My car broke down on central after getting my haircut and thank goodness for road assistance. I appreciate Bryan for taking me home and towing my car. He was also very helpful and respectful Someone needs recognize this young man Great worker!! Carmen

Driver showed up right on time. Explained what I needed to know. Friendly. I'd call them again when…read moreI need a tow.

I want to give high praises to Angel, the driver who came to my rescue last Friday in Santa Fe when…read moreI reported a flat tire to Hartford Ins and they dispatched A&M Towing. He was truly an angel ! He arrived much sooner than I anticipated. He assessed the tire, filled it with air, and he followed me with his truck as I carefully drove to Firestone for new tire and he made sure I got there safely. Had the tire not held he would have changed it and put on the spare but we made it! Thank you Angel!

can I give negative stars? they refused my tow because he was in a hurry, the driver Jesús was in a…read morehurry, & gave me bad mechanical advice, which caused my Yukon's engine to blow. They & their insurance refuse to accept liability & are denying that they don't have a "Jesús" employed there. The manager Dino refuses to return mine & my mechanic's phone calls. I was left stranded in the middle of Albuquerque but they got paid by my insurance just to show up & do nothing. I do not recommend this company

Rude driver on there cell phone swerving I. And out of traffic . No a good impression for this…read morecompany .

We had a serious accident on I40 due to medical emergency. Our truck was towed to TNC Recovery…read morewhile I was in the hospital. They were prompt, professional, and helped my wife through a stressful time. They gave us food for our dog, offered to store our bikes for free, and helped in many other ways. Can't say enough good things about these guys. Needing a tow is never fun, but if you need it, this is the place to call.

I was stuck on the side of the road with a blowout for 8 hours dealing with my roadside assistance…read moreprovider. When they finally got their act together and sent Loyalty Towing, I had the pleasure of meeting Ramon. He is such a wonderful person and helped me to forget an otherwise awful day. He was professional, a great conversationalist, and went out of his way to not only drop my car off where it needed to be, but he took me to the hotel I needed to stay at because of the blowout. He offered to stop at a gas station or fast food place as well. Top tier service and I wish I had known about them sooner so I could have called them myself instead of waiting all day. Thank you again, Ramon!

A bunch of bull my wife paid parking and when she got out of work they took her vehicle went from…read morepaid parking to 160$after parking around there for many years, can't get info you have to go there to try to get info $ hungry