Contacted this company to have 2 doors (3 locks total) re-keyed - meaning adjusting the locks to…read morehave 1 key work all three locks instead of 3 separate keys. I called them around noon on Feb 5, 2026. He responded and stated he could do the job for $225.00 and would arrive in 20 mins. One hour later, I sent a text to make sure he received my previous text. He confirmed and again, said I will arrive in 20 minutes. He arrived at 2:07 pm. I showed him the two doors with the locks and went about my daily activities. About 30 minutes into his visit, I hear drilling on my front door. When I went to see what he was doing, he had REMOVED both the deadbolt and the doorknob and was DRILLING into my door. At that point, he had drilled a larger hole in my front door and stated that his "foot slipped" in the sawdust and his drill bit dropped carving a significant gap that he said he could cover with a digital locking mechanism. . . At this point, he called someone to come help him with this disaster of a mistake to my front door. This man assisted him with installing a digital lock that was SUPPOSED TO BE BLUETOOTH but was not. He told me that since the major gash in my door was his mistake that he would not charge me for the digital lock since it will cover the gash made in the door. So now I have a much larger button code door lock (see pictures) that still did not cover the mistake in the door. THEN he charges me $280.00 instead of the $225 he initially quoted. The new lock requires batteries - which he did not have, so I had to make a trip to Lowe's for that... just a major cluster. DO NOT USE THIS COMPANY. Keep in mind, all I wanted was the current door locks re-keyed... now I have to buy new double doors from my front entry.

I called for an easy lock repair. They told me they would be there for 11:30Am. All day they pushed…read moreback and finally showed up at 4:30. Guy said we needed to replace the lock. We said OK. He started drilling out the whole and made it too big. He tried to put his new locket in and it didn't fit (it wasn't even the right kind of lockset - he after the fact told us that he didn't have the correct one). He then sloppily put together the old lock and said that was all he could do and charged us $110. Left us totally hanging and now won't answer or return calls. Had to pay a "real" locksmith $150 to fix the problems this guy created. Run away from this service. Horrible experience.

I was locked out of my house after 5 pm. Steve was quick to arrive - super super nice and had the…read moredoor open in a flash. I am SO thankful he helped me out!! Will definitely be who I call with any kind of lock/key issue ! Highly recommend!!

Really phenomenal service. They responded quickly to our request when we were locked out of our…read morehouse. Also had them re-key some locks to be sure that everything matched. Honest and extremely fair pricing. Would highly recommend for any locksmith needs!

Mr Benoit was very attentive to our needs and explained the process for him to provide what we were…read moreasking for. He showed up when he said he would and completed the job in a timely manner. I definitely suggest this business.

I needed the locks changed on a newly purchased commercial property after the tenant moved out…read more Given I was remote in another city, Benoit took the time to visit the property, assess, and patiently explain the different options for rekeying, repairing and/or replacing the various locks based on the use case. He coordinated with my realtor and delivered the keys directly. Good experience.

Lost my car key and within an hour of calling they had a new key programmed for me and the price…read morewas very fair. Give them a shot

David is very professional. He arrived at my location in a timely manner and opened my car in 5…read moreminutes.

I highly recommend The Lock Clinic!! Fast and excellent service!! Very knowledgeable and…read morecompleted the job in no time! Thank you again The Lock Clinic!

Very professional provided quick and quality work will definitely use him again and recommendread more

I requested for my locks to be rekeyed. Technician was friendly and the price was reasonable. Where…read moreto service took a turn was when the locks were put back together. The technician used the wrong size screws to put the deadbolt back on and has now created holes that were not there before and making it difficult to turn the key. The screws now protrude through the other side of the deadbolt.

Quality Lock & Glass is a wonderful local business that provides mirrors, glass, and keys to the…read morepublic. I use Quality to make all my keys and replace any mirrors in my house. The service is timely. Prices are acceptable. Everyone has always been helpful and kind.

My granddaughter lost her house keys and wallet. I called Prestige Locksmith and Tyler came out…read morefast. He was knowledgeable and professional and as he worked to change my door lock . He explained want needed to be done and i was very pleased with his fast service.

Besides the high level of unprofessionalism, this service person is rude, sexist, and frankly a…read morepig. He broke one of my pavers, busting his way into my alley, rather than waiting for me to open the gate and then yelled at me because he broke one and refused to admit that he had done so. Extremely unprofessional and arrogant. He wanted to take apart a door lock, which was having issues catching on the key, which would've taken at least a couple of hundred dollars. Refused to provide an estimate or a quote. Unethical. Untrustworthy .Recommend to never hire this person or their business.