because AAA is a conglomerate, it is impossible to identify which arm this review is referring to--on 8/1/25 my vehicle broke down -as I had a membership I felt secure in knowing I would be able to get my vehicle towed to my auto garage-- WRONG!! the end result was, there was absolutely NO human interaction in making that call for roadside service. In my situation, after 3 hours of attempts and having to think outside of the box, I FINALLY reached a driver for roadside service but because of his job requirements, he was unable to tow my vehicle. On 8/6/25 I set out to cancel my membership-- as I currently do not have access to anything online or with a mobile phone I visited the nearest AAA location--I was instructed to go to a different location-- once there I explained I wanted to cancel my membership-- it took 1/2 hour, conversation with the desk person who stated I would have to go online or call member services, my repeating my situation numerous times, her going back & forth to her manager 3 times, manager comes out, I repeated my request for a paper documentation of the cancellation of my membership, she stated she had to contact the district manager-- 15 minutes later she presented me with a paper copy from the printer with the date and notice of cancellation...good luck folks!!!!!!!! read more
