This is a one-man operation, and the owner, Jason Young, is very nice. I needed the carpets cleaned…read morein a rental house that I had recently vacated, and he was able to fit me into his schedule very quickly, which I appreciated. His price, which was $320 with tax, was comparable to some other companies I had called. (2 bedrooms, living room, dining room, 2 hallways, and 1 flight of stairs.)
I don't have much experience with carpet cleaning, as you'll be able to tell by reading this review. I feel like I didn't ask the right questions.
There was a stain in the living room carpet, which he was unable to remove, but I had a feeling it wouldn't come out, and I'm sure he tried his best. I don't even know what it's from, except normal wear and tear and dirt from my shoes because it's in front of where my favorite chair used to be.
I think he did a decent job on the carpets, overall. BUT...I didn't realize that the carpet cleaner he used would have such a STRONG ODOR to it! It had some type of strong perfume smell, which really, seriously bothers me! I'm so glad I no longer live there because I would be losing my mind if I had to smell that smell all the time.
I have been going back to the rental house every day this week, doing some final cleaning, and moving out some last items, and the smell is still there...many days later. (UPDATE: One week later I can still smell the carpet cleaner perfume smell in the air when I enter the house.)
If you're NOT sensitive to smells, then this won't be a problem for you. But if you have bad allergies and/or you are hypersensitive to smells, like me, then you will NOT want this carpet cleaning product used in your home. But this is a problem that might just be my own.
I'm allergic to perfume, and I buy unscented products as much as possible. It never even occurred to me that carpet cleaners would leave a smell in the air for many days afterward. I imagine it will dissipate over time. But I'm SO GLAD that I no longer live there because I would be miserable.
Also, I asked him if he would be vacuuming the carpets before cleaning them, and he said it wasn't necessary because his carpet cleaning machine has more powerful suction than any vacuum cleaner would have. (And I had already vacuumed all the carpets myself before he came, but I was just curious because I thought maybe he would have some industrial vacuum cleaner that would be more powerful than a home vacuum.)
Anyway, a couple days later, I decided to vacuum the carpets one more time, to leave the rental house looking as good as humanly possible, and I was surprised at how much stuff I could hear getting sucked into the vacuum! It just struck me as odd because if his machine had done such a great job of suctioning out all the dirt, I expected not to hear anything at all. But instead, I was hearing a lot of stuff getting sucked up. So I had to wonder if there was some type of residue left behind.
At any rate, the owner was extremely nice and friendly, and he seemed to do a decent job in general, but I was underwhelmed with the results, and I personally would not hire him again, mainly because of the strong perfume smell from the carpet cleaning product he used. But I should have asked him about it beforehand, so that's on me. And if you're not sensitive to smells, then it probably won't bother you.
If you need your carpets cleaned in a hurry, and you're not bothered by strong perfume smells, then he might work out great for you. But if you're sensitive to smells, like me, then you might want to look elsewhere.