Nadir responded quickly and fixed our front load washer within 2 days! He was very professional…read moreand the machine works perfectly after the torn gasket was replaced. Fair prices and very reliable!! Highly recommend!!!

Excellent service. Great prices and dependable. Very reasonable and reliable. Gennaro was our…read moretechnician

We had issues with our washer. I went on yelp and looked for someone. Good reviews so decided to…read moretry . Glad we did . The repair was done the next day no issues. A follow up call was made to make sure that we were satisfied. Will definitely use again.

A thorough exam of my refrigerator showed the repair wasn't going to solve the problem, repairman…read morewas honest told me my options didn't push a costly repair and even gave me a referral where to buy a new refrigerator.

Ruhan was great and fixed our refrigerator There is nothing…read moreas disquieting as your appliance breaking down during the weekend. I called Ruhan and they were able to come over quickly and solve my problem. I have added them to my speed dial and will use them the next time I need an appliance rescue!

DO NOT USE THIS SERVICE!…read more I originally left a 5* review for Ruhan , and his great work. NOT! I was charged $425 and the issue reappeared after 2 weeks. His English was minimal and very hard to understand . He requested cash. Gee..I wonder why? I wrote a check. They sent out another tech who diagnosed nothing. Communicating with him was even more difficult. He left.

5 Stars right off the back for OUTSTANDING customer service in a worldwide emergency! Truly a 24 hr…read morebusiness! Last night around 8:30pm my son was washing his work clothes. Washing Machine stopped midstream and wouldn't drain or turn. So I went to Yelp and put in a repair quote for my appliance guy Pete who I've used several times with outstanding service. He immediately replied that he was closed because of Covid 19. But I also received an immediate response from Billy of Island Appliance who said Connie was in the office and to giver her a call to set up an Appt. So I did. Connie indeed was in the office at 9pm and said her technician was out on a call in Huntington. She contacted him and got back to me within 10 mins. He gave me the choice of coming by after he finished the Huntington job or tomorrow. In this crazy times of Covid 19 I was able to get immediate service. He or should I say they SHOWED UP AT 11:30pm?! YES that's exactly what I said!! 11:30pm! Appliance angels! He had the parts (Drain Pump & bearings) & fixed my washer promptly. Not sure but I think it was his son with him. He was teaching while fixing. Both were Very friendly. This truly meant the world to me because fortunately both me & my son are still working so we need to be able to wash our things in the short span of time that we are home. Being without it would've been a hardship. Thank you Billy & Connie for your stupendous workmanship & prompt, clean & courteous service! Much appreciated! 4-4-20

Although Bill is very nice. Connie takes forever to return calls when there is a problem. Bottom…read moreline I spent almost 500 bucks on dryer repair and it was still not working. I was promised I'd get a call the next day after their last visit and never heard from Connie once again. Wasted my money and had to go to PC Richard to get a new dryer. Very disappointed to say the least.

FULLY DISAGREE with all negative reviews!…read more I called yesterday for dishwasher repair quote/service call. First got voicemail. Then he called me back within 15 minutes. We spoke about the scope of work. He told me his price. I mentioned to him that while this isn't an emergency repair call I did happen to have off work the very next day and asked if he could accommodate. He said sure no problem but I would have to be second stop and estimated arrival time ge stated was between 11am-12pm. I said great, thank you so much and appointment was booked. Day of service he got here ten minutes early at 10:50am. He assesses situation but said he didn't have the right size clamp to finish right now. I asked him to let me check if I happened to have it but of course of all the random parts and hardware I have collected over the years I didnt have it. He said he would then have to go to his 3rd stop, head back to shop to get clamp and then back to me stating he would be back around 2pm. Since I happened to read these negative yelp reviews after I booked him and before he arrived, I asked him outright to be honest and tell me before he left if he truly was going to be able make it back and he gave me his word. Which was acceptable to me because there are always two sides to every story / negative customer reviews and the second side of those is always unknown because the negative customer never let's anyone know their part in all of it!! Yet again, Marcin was on his way earlier than initially anticipated and came back to my house around 1:30pm to finish the work. He nailed the repair in 20 minutes and was out my door right around 2pm. I even asked him to assess our washer and dryer and he told me straight up that for us to pay him to repair then wouldn't be cost effective to us like a true honest professional should treat his customers! So 5 stars to Marcin Appliances and Electronics plus future references from myself to anyone I happen to talk to in the future who would be looking for a honest appliance repairman!

Cinch assigned my freezer repair to your company Tuesday 3/3/26. Arrival window 8-5. Received a…read morejumbled vm and when I replied with a text was asked if I wanted to cancel!? I replied, no. Needless to say no one showed up or returned any of the emails I left. Second chances? Cinch assigned another job to you for my refrigerator, this time your tech, Martin showed up. Checked it out, diagnosed it took pictures but was having trouble transmitting the info to Cinch. Told me not to worry, he would make sure it got done. To call him if I did not hear back by noon next day. 1:00 call lvm, 5:00 call lvm, next morning the same. POOF GONE UNRELIABLE AGAIN - TWO STRIKES AND YOU ARE OUT THANKS FOR NOTHING MARTIN - DAY 14 NO REFRIGERATOR

Beware, Dan works for them as well as 24/7 fast appliance. Then only thing they are fast at is…read moregrabbing money. They are not licensed or insured and they broke our dishwasher looking at it . Another repair person then said it was not repairable. They ask for 800 from everyone and don't return. No company shoukd ask for money before a repair is done. They refused to give the mo ey back we gave for parts. Do not use this company.

Ok. Basically I am frustrated and pretty much, other than complaining to the very nice and…read moreapologetic person who just called me from the company, the only thing I can do is post something a negative review. Maybe they are a great company and would do a great job fixing your appliance (or mine). But right now I was messed over and they are mostly to blame. Basically I have a warranty with Choice Home Warranty. On May 23rd 2016 I called CHW to file a claim for stove top 1 burner not working. It took CHW 3 days to find a vendor to take the claim. They found this company. The name I was given by CHW was FAST APPLIANCE SERVICE at 631-727-0294. The person calling me was calling from 631-588-0191. So.... I was given an appointment on May 31st (I complained it was a long time to wait for an appointment - but they said they are busy and the best they can do) between 2pm-8pm. I was told I don't have to wait at home because they would call before. All sounded acceptable. Big window but I understand that the nature of their work is that they could get involved in easy/hard repairs and jobs can go slower/faster, etc. I received a call at 1:55 pm today to tell me they are cancelling the appointment and not rescheduling. Apparently they have problems with the Warranty Company. Now... this is why I think they are at fault... they made the appointment with me. They have a contract or agreement with the warranty co. If they want to stop working with them that is ok but why choose to mess me over? They COULD HAVE kept the appointment. They would have received the $45 co-pay that I know we have to pay. Assuming they are having problems with the warranty co -- What would they have lost if they did that? Remember they made an appointment with me. Maybe they would have lost some $ but they should be concerned about their reputation.

There used to be an excellent and professional young man who worked at Stony Brook Vacuums. When he…read moreleft unfortunately I had to deal with the owner, Robin. I dropped off an item that had to be repaired. I kept calling to see if it was ready to be picked up. Many messages were left and I never received a call back. I finally was so aggravated that when I was on my way to my daughter's I went over there to pick up the item since it was there for months. The item disappeared, but Robin did give me another one. The principle is call. Now I had problems with another appliance and she took the piece I needed and said she would order it from the company. I told her I was in a rush due to the fact that I was with my daughter and baby granddaughter in the car and my daughter had to get home to feed her. She took the order and once again I never received a call if the piece I needed came in. I gave her a call to see if the piece ever came in. She nastily hung up on me accusing me of being nasty when I was in the store in which I was not. Robin does not return calls!! Robin lacks integrity and professionalism!! Everyone beware of this store. There are other more professional stores to do business with.

Robin is professional, friendly, and efficient! The service was quick and reasonably priced! I…read morehighly recommend this shop!