I'm only giving one star because it is impossible to give zero. Do yourself a favor and go somewhere else. When the owner began to lecture my mother on all the things she had done incorrectly to her car before coming to him (ps - she didn't - all the men in our family are mechanics) I explained to him that we were not there for a lecture just a diagnostic reading. He then told me that he didn't like my attitude and he was not going to do the work to my mother's car.
Are you kidding me? There is no one in this neighborhood who can afford to pass up business. I'm sorry, I didn't realize I was dealing with god's gift to car service. Get your fucking panties out of your ass stick to the job you're there for.
He then began to lecture me on my attitude as if I were in school hearing from a very nasty teacher. I AM a teacher- I've heard it all. And furthermore, sir you have not seen attitude. That's probably the calmest I've been when dealing with a bad business person. There are a million other shops, I don't know why anyone would go somewhere where they are treated badly. You have a choice. People who run their businesses this way make me vomit.
Obviously we left, but not before telling him to go fuck himself. We are from Kensington, after all. read more