I had loved working with this group over the years for quality gutter cleaning, but unfortunately…read moresomething must've shifted. My latest experience was just OK. The communication that had been so key early on had faded, and I honestly didn't know if we were on the schedule or had been completely punted. I had to follow up to ensure things were on track. It took multiple weeks to have someone out. I think it's because of the frequent rains throwing off the schedule, but again it felt my messages were sort of going to a void. They gave me about an hours notice when someone was coming out, and he did a really nice job. I was very surprised when I got the bill and it was $125 more than it's ever been in the past. Especially surprising because the email thread we had been going back and forth in had our prior invoice at $275, not at $400. When I asked what was up they cited that it took their employee three hours and my gutters were more clogged than before. To me, nothing has really changed, if anything we have had more trees trimmed back, and more importantly, I didn't know that would affect the cost so dramatically. It had been under a year and half since I last had them out. Had I known, I absolutely would've gone with a more reasonable option. I also felt like their response was a bit off-putting, and I'm surprised because again we've hired them at least three times and I've had such positive interactions up until now. I'll be looking elsewhere moving forward; they do a nice job, and are a professional enough company, but the lack of customer service and shockingly high bill will have me finding a new go-to for my annual gutter cleanings.

This company is outstanding! From beginning to end this crew has been amazing to work with for our…read morenew roof install - communication, inspection and cleanup exceeded our expectations. They went above and beyond to get the venting in our attic upgraded, they sealed some wood rot on our chimney just to buy us some time so it wouldn't leak before we could get new siding and paint, and they did a cleanup and inspection three times. I would highly recommend Junior and his crew!