Update: they refuse to refund after I shared my grievance on their page. They want praise in public but want to silence criticism and unhappy veterans.
Stay away from A1!!! Do not fall for their empty promises, they will initially show interest but disappear when they get your money. Been waiting for them to make good on their promise for over a year now.
They will guarantee an increase or your money back. Submitted claims, got denied, submitted a HLR and got denied.
When I asked for my money back they refused, saying they would need to take another look at my claims to see what they can do. They will keep it going so that they don't pay you back. Waited a whole year plus to finally say something, which they blocked me on their FB account, told me closed mouths don't get fed, when it was I that initiated all the communication. They kept asking for my personal information which I did not trust them with anymore, asked for my mailing address to send a check, but for my safety and my families safety did not feel comfortable sharing. Who knows who they would have sent to show up at my home to harass and endanger me.
I got a second invoice and months after I had already paid, and then they claimed it was an error when I pushed back telling them I had yet to see any benefit from paying. Mark Murray called me to assure me they were going to be in contact and guaranteed me an increase, for the third time, for which I never heard back again until I called them out on their Facebook page.
I want my money back the same way they got it from me, they need to refund my card. read more
