Another good visit here. They have changed ownership and names. However I still get good service…read moreand value. The team seemed friendly and knowledgeable. The store was clean and orderly. They performed all the items they were supposed to as well as the things I asked about. Oil change prices can be high. I think you need to know what you need and how things cost before agreeing to certain services. The cold water and Reese Take 5 mini candy bar were a treat while you wait.

My second time coming to Take 5 on Lima and I can honestly say they have achieved "go-to" status…read more Today I was helped by the assistant manager Jonah and he is one of the most professional and polite persons I have encountered. Jonah and his crew are detailed and very proficient. I really like how they communicate with each other to ensure every small detail is not overlooked. As far as I am concerned, I'll be bringing both cars here from now on. I'm not sitting at a dealership for 2 hours any longer.

All went well! Fast, easy and reasonable…read more Great staff and clean. Nice change from other places.

The service was amazing! The staff was friendly, knowledgeable, and kept me informed every step of…read morethe way! It was a very quick and pleasant experience with no high pressure sales like other places. Highly recommend!

Had a great experience with this location! I was in the area from out of town and had an engine…read morelight come on unexpectedly with loss of power. It was a Sunday so I wasn't sure anyone would be able to help me. Went to Jiffy Lube and the assistant manager, Quin, and Jimmy (I think) were so helpful in helping me diagnose and resolve my issues

Frustrating, Incompetent, and Costly…read more I've had an extremely disappointing experience with this shop. After paying $1,200 for repairs, I was given the runaround for weeks. First, they diagnosed a transfer case issue, so I sourced the part myself to save money. Then, they claimed it was the drive shafts--I ordered those too, only for them to tell me they were the wrong ones after days of delays. When I finally went to pick up my Jeep, they told me it wouldn't reverse and suggested it might be the transmission. After weeks of wasted time and Uber expenses, the assistant manager later claimed their mechanic "didn't know how to drive a manual." Seriously? Randall Cleveland, who I spoke to, seemed distracted and unaware of my payments or the actual issues. The lack of communication, constant misdiagnoses, and unprofessionalism make it impossible to trust their work. After all this, I have to take my car elsewhere just to verify their repairs. Save yourself the headache--find a more competent shop. They are ok for oil changes, anything else go to a real mechanic shop.

High price. Crazy air filter prices. I was quoted $60 for a cabin filter and $24 for an air intake…read morefilter. Lady manager said "inflation is a thing" as her reason. Oil change was still over $100. I ordered both filters during the oil change from rockauto. Total with shipping was $30

Always have the easiest time with the whole crew at this location, the manager on duty makes sure…read moreyour taken care of at all times. Chandler goes above and beyond with his attitude and to make sure he fixes all he possibly can. Highly recommend going here to get top notch treatment and treated very well!

Great people to work with. Had a quote from another repair shop that I had used along time ago but…read moreseemed really high. Went to RB and they did a quote for the same same things and was half of what other shop wanted. When your talking $700.00 versus $1400.00 and good referral why would you go somewhere else. Will tell everyone to go to RB. Thank You so much Dianna Amburgey

I took my custom station wagon to RB Auto for a problem with the power steering. They quickly…read morediagnosed the problem and fixed the problem for a great price!

Great communication and a friendly frontline staff. The service requested has been exceptional and…read morethey are reasonably priced. I've been a customer of various McMahon locations for over 20 years and don't plan on changing. Also, they are active supporters of the Fort Wayne community and NE Indiana.

About two years ago i purchased four new Firestone Transformer tires here for my pickup truck, had…read morethem installed and alignment. These tires worked well for me in the past and this place had a good price on them. Even though I made an appointment for first one in the morning. I was the last one out the door. So much for making an appointment. When they processed my paperwork and payment, I was told during the alignment process there was a bolt on the front end drivers side that needed replaced for the alignment but they didn't have it. They told me to return at some point and they would repair it. I ended up leaving the state for almost a year and when I returned I took it back to get the bolt installed. However, they took several hours again and this time told me I needed a whole new front end that would cost roughly $2,700!!! I was shocked!!! i told them i didn't have $2,700 to spend and the year prior they said everything looked good on the front end. Now, the strange thing is the service lady there was the same one who sold me the tires and could have looked on my record and seen that I used the Firestone credit card to purchase the tires and could have presumably used the same card to pay for the front end work. Thank God she didn't offer it. I picked up my truck and took it to my regular mechanic and he inspected the entire front end and said he saw no problems at all..... It has driven fine all year and continues to drive fine. You make up your own mind, but I will purchase my tires elsewhere next time.....

As a single woman, I have to trust car folk to speak the truth and to actually do the work. The…read morestaff at Goodyear do those things. But more than that, they continually and consistently show me kindness and patience. They do not mind questions (LOTS of them) and they will re-check something they have already checked just to be sure that I am confident that my 12-year=old Highlander is in top running order. The staff have been doing my service for four years now (I believe), even though reading Toyota maintenance book is so darned convoluted. My car has run better since coming here than in the years Toyota was servicing it. Also, in the past, I was constantly being told there was "something else" when coming in for something as simple as an oil change. Goodyear has never done that. I just love these guys and feel honored that they treat me so well. Now, if I were going to be picky ... they could have more comfortable chairs in the waiting room! But you will find cable TV, a play area, a refrigerator of water bottles, and coffee and tea. Me? I always come with my Kindle!

visited this Goodyear location today and wasn't impressed with the customer service. When I walked…read morein, there was a woman at the computer and two men talking, but no one acknowledged me for about 3-4 minutes. It made me feel overlooked as a customer. Eventually, I was asked if I needed help, but the initial lack of attention set a poor tone. I hope they can improve their customer service and be more attentive to people walking in. walked in at 10:00 morning. 5/2/2026

10/10 Insanely great services ! Kyle & another gentlemen took great care of my truck so well I will…read morebe back with another vehicle soon.

I believe his name was Lucas but he worked with me on pricing and was very reasonable with what I…read morecould pay for new tires...highly recommend this location!! Thank you guys !