I would advise you to not use this shop. As you can read below, the quality of the work is poor - I have spent a fortune having A-1's work redone. Their honesty is also in question: I always insisted on genuine MB parts and was always told (and charged for) genuine MB parts. When I took my car to the dealer to have A-1's work revised, I discover that A-1 had used lesser quality aftermarket parts instead of genuine MB parts: A blower motor A-1 put in the car lasted only 5 months. A-1 charged me $250 for a genuine MB blower but actually used a $150 aftermarket knock-off blower instead.
My history with A-1:
- A-1 replaced my air conditioner condenser. Less than 12 hours after getting the car back, the new air conditioner stops working. I take the car back and A-1 tells me that they fixed the AC but now there's a new problem - a hose has broken, which needs to be replaced. I suspect the hose was the original problem and I paid $1300 to replace the air condenser when I did not need to.
- Serpentine belt replaced; car with squeaking noise coming from new serpentine belt. A-1 tells me noise is no problem. Six months later, I am broken down on the side of the highway at night 20 miles from home with a shredded serpentine belt. The squeaking noise was coming from a worn out pulley that should've been replaced when belt was replaced. Pulley caused belt shred. Had car towed to dealer and serpentine belt replaced again and pulleys replaced.
- Cabin climate control blower motor replaced by A-1 for $300: five months later replacement blower motor stops working. A-1 had used aftermarket part rather than genuine Mercedes Benz part as they claim (and charged me for).
- Told A-1 that I was smelling burned oil in the car when heater was on. I asked them to look at cylinder head for oil leak. A-1 said no visible leak. Within first minute flooding under the hood at the dealer, the service technician showed me oil stains in the area the cylinder head. The dealer replaced the cylinder head and I am no longer forced to smell burned oil in the car when the heater is on.
A-1 is a poorly qualified, dishonest shop. read more