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    920 Grooming

    5.0 (1 review)

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    PetSmart

    PetSmart

    (11 reviews)

    Don't ever take your cat for grooming here in Green Bay. They are so rude it's unbelievable! I…read morebrought my rescue cat in for what was probably his first bath. I told them he was very good natured but didn't know how he would react to a bath. They said it would be a couple of hours so they could make sure he was totally dry. in about a half hour I got a call from the groomer and she yelled over the phone that we had to pick him up immediately and he was never welcome back because he bit her. She yelled that there was blood everywhere. When we arrived he was in his crate on the counter and still wet. The groomer came out with a small bandaid on her finger and continued yelling at us. She said he bit her when she turned the blow dryer on him. She told us that we were banned from the store(as if we'd ever come back) and also yelled that she was calling animal control on us (which I knew she couldn't do). Obviously she didn't understand cats at all. Later on I took him to a professional groomer at my vets and she told me that she would never ever turn a blow dryer on a cat. She told me that 90% of cats won't tolerate a blow dryer. In the past we have spent a lot of money at Petsmart for our other cat and have donated to every charity that they sponsored. Petco is our new go-to store and grooming will only be done by a professional at our vet.

    Took my Maltese there for a grooming appointment. Dropped her off a few mins late so they put her…read moreon the table right away. Watched her through the glass for a few mins and left. 30 mins later Jamie the salon manager called and said she's bleeding on her ear. They finally stopped the bleeding but since she has an open sore. She needs to be picked up. They can't groom her. When I arrived they said she was bleeding when she came in. She scratched herself. In no way was she bleeding when she came in. She's white. I would have seen it. Also why wait 30 mins to call me and say she's bleeding. Would you have noticed when you looked her over upon her arrival. They obviously cut her ear when they started. No apologies from Jamie. Just that it was my fault it seemed. Please don't go here. I love my pet. Big brick and mortar stores don't have the kind of attention that small groomers have. Stay away from this place.

    Happy Tails Veterinary Clinic - He is still a very young boy. He's 18 months old.

    Happy Tails Veterinary Clinic

    (14 reviews)

    We have gone to Happy Tails ever since Dr Nasal opened her practice. We had two dogs and variety of…read morekitties over the years. Dr Nasal always called our house the Kitty Hilton. She lovingly helped many of our fur babies cross over rainbow bridge. Her staff is fabulous; especially, Delaney who is a joyful, upbeat person and loving caregiver of all of the animals that come through their doors. I will continue to support Happy Tails as long as I have my fur babies to care for. Thank you, Dr Nasal and staff for giving our pets such wonderful care over the years.

    I was referred by the Green Bay Humane Society. My rescue dog was going to establish care here. He…read moreis not my pet. He is my service dog. I'm disabled and he is my third rescue. I have rescued, trained and handled of this exceptional breed of dog too. They are instinctively ideal for my disabilities. My disabilities however have me dependent upon other people, places and things. That I am powerless over. When these things forced me to reschedule my initial exam twice. The third time I had caregivers in my home just leaving at the start time of my appointment. I phoned to explain. I could not. I was told will you be here in 5 minutes? I said I needed to reschedule. I was told I was now being charged $25 for not making the appointment. I was not told this before rescheduling the last appointment. I was then told if I didn't make the next appointment it would be $65 for missing the appointment. That's the cost I will be paying for my appointment. When I come back. Come back? People who take advantage of others difficulty is pathetic. Businesses taking money from a disabled person, who was denied her service dog civil rights for transportation to their vet appointment. And late working with caseworkers to resolve the issue and arrange family help with transportation. Then being treated punitively and charged $25. (I live fifteen minutes from the clinic.) I called them. I was not told anything about being charged a fee until after I called to say I was on my way. I feel I have been discriminated against by my insurance for not providing transportation. I feel I have been treated abhorrently, punitively and without compassion and respect for my persistence and responsibility for my service dog's health by HAPPY TAILS VET CLINIC. I understand having policies regarding canceling or no shows. I however, am dependent upon medical transportation to go everywhere! I can no longer drive. I can not afford to be charged for things I am powerless over. I can not control medical appointments that run long throwing off our schedule. We cannot control the schedules of healthcare professionals and providers. Bottom line: As a disabled person on disability low income with a service dog, this clinic discriminated against me, charged me with untold costs before being seen punitively, and denied my use of the $0.01 initial evaluation exam from the Humane Society's adoption program, without being told beforehand. Happy Tails showed this disabled person and her service dog the way to another provider from poor treatment and discrimination. I would suggest any other disabled person do the same.

    920 Grooming - groomer - Updated May 2026

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