JD and his shop are hands down the best! I've now had him repair three separate windshield chips on two different cars, and now a windshield. At first, I thought one of my previous chip repairs had failed, but it turned out I had never actually had that particular chip repaired. Lots of window chips happened this snowboarding season! After removing the windshield, JD took the time to walk me through everything, showing me the original repairs that had been done and pointing out the unrepaired chip I had completely forgotten I didn't get fixed. I really appreciated how patient and transparent he was in explaining the differences. Even though the mix-up was entirely my mistake, he graciously honored his original price quote. That level of honesty, integrity, and customer service is hard to find these days. Each interaction he was incredibly responsive, punctual, and had me taken care of faster than I expected. It's so great finding consistently excellent work. The quality of his repairs is outstanding, and you can tell he genuinely takes pride in what he does. He's honest, professional, and makes the entire process easy and stress-free. He even helped me call in my windshield repair to insurance which was great because insurance always confuses me. As an added bonus, my kids absolutely loved meeting JD's dog, Oreo! Oreo was so sweet and friendly that my kids are still talking about him. It's those little personal touches that make the experience even more enjoyable. The office waiting area was super nice and clean. If you're looking for someone you can trust for windshield repairs, I can't recommend JD enough. Between his exceptional workmanship, reliability, and outstanding customer service, he's earned a customer for life. We'll happily recommend him to all of our friends and family, we will for sure return as windshield needs arise. read more

I had a fantastic experience with JD. He was incredibly prompt and responsive, and handled the entire insurance process for me, which made everything completely stress free. The repair itself was seamless and done with true professionalism. Highly recommend JD and 911 Windshield to anyone looking for fast, reliable, and professional service! read more

A rock hit my windshield leaving a big star shaped crack right on my driver's side. It immediately started to grow as I drove down the freeway. As soon as I got home I reached out to 911 Windshield and JD responded quickly with a quote and his availability. He made it easy and hassle free, with in-shop or mobile repair options. Fair price, great service, nice waiting room and best of all, the cutest customer greeter & company mascot ever. read more

911 Windshield Repair & Replacement - Windshield Installation & Repair Near Me - Carlsbad, California

Smart crack (dime size) rock chip. Quickly repaired and a fair price, preventing any future damage to the windshield.

seven and a half years later and the second verse (see previous review) the same as the first. the wife-unit had a crack that started high in the middle of her windshield (Toyota Rav4) that had steadily inched all the way to the bottom corner, passenger side. after waiting a year for her to get around to getting it fixed, I stuffed her Christmas stocking with a commitment to get the work done and scheduled a visit from these fine folks. Chris (the 911 tech) came to our house and replaced the windshield in forty-five minutes while I was busy making breakfast for the kids. courteous guy. showed up on time. great job. competitively priced. HIGHLY RECOMMENDED. and, as a bonus, the improved visibility will take the guess work out of the wife-unit's driving. still in constant fear for my life but at least now whatever she crashes us into will be less of a mystery. read more

My rear windshield broke and I called 911 Windshield which I have used before. They don't mess around I gave the vin # and 10 minutes later I get a call back that they will have the windshield later that afternoon. Made the appointment for the following morning and BOOM done right, precise and right in my driveway. The price was fair and they are stone cold professionals with lots of knowledge with factory parts. read more

Friendly, fast and communicative. I picked this place based on yelp reviews alone. JD helped me with my insurance claim, helped me take the photos, and when he didn't receive the work order called my insurance company on my behalf. I highly recommend their fast professional service. read more

Great company, will use in the future. Thought I needed a rock chip repair but ended up not needing it. Very honest and professional and priced fair relative to the other quotes. The only place you need to reach out to. Excellent service! read more

Did a great job fixing a stone chip. Super pricing and fast service. Hope you never need a windshield repair; but, if you do don't wait-head to 911 Windshield! read more

Great customer service! Had windshield replaced and on my way home, another rock jumped up and damaged my brand new windshield. They fixed it right away! I highly recommend coming here for your windshield repair and replacement! read more

Got me in the next morning, in and out in 10 minutes, with a life time guarantee, highly recommended read more

911 Windshield Repair & Replacement - Before - Windshield Installation & Repair Near Me - Carlsbad, California

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Highly recommend! Very knowledgeable and quickly fixed my windshield crack on my Lexus suv. Not to mention, the job quote 911 gave me was HUNDREDS less than the handful of other quotes I got. Thank you 911! read more

In town for a quick trip for our College kid. Unfortunately got a good chip on our windshield. Called to make an appointment at 845am and 911 Windshield had it fixed within 45 mins. The actual fix took less then 20 minutes. Excellent customer service and excellent repair. Value Communication Customer service Thank you 911 Windshield repair. read more

The business owner promptly responded, gave a fair quote through Yelp. He assessed an issue and had a great plan right away. He assisted with the steps including contacting insurance company.The windshield replacement was the best plan. The replacement was performed professionally including calibration of camera. I highly recommend the business. read more

Had to call him to get my windshield fixed the week of christmas, and he was able to squeeze me in before the holidays. I called him within minutes of getting a chip on the freeway, and he was super helpful, told me to cover the chip with packing tape asap, to stop the water from getting in the chip, between that and the fact i was in a parking garage all night, he was able to fix it the next day! Super nice, great work, highly recommend!! He also made it super easy so I could pay upfront and i had everything I needed to submit my claim to my insurance after. read more

Fast easy reasonable price . Owner answered the phone and was at my house fixing my crack within the hour . Easy! read more

I had a crack on my front windshield and decided to schedule an appointment with 911 Windshield after seeing all their great reviews--plus, they come to you, which is super convenient. JD arrived right on time and got the repair done quickly and efficiently. A few months later, I got hit by another rock (bad luck!) and didn't hesitate to call JD again--he's officially my go-to car window repair guy. He came out to my work location, inspected the damage, and let me know that it was mostly cosmetic and didn't necessarily need repair. I really appreciated his honesty and how he took the time to walk me through the situation instead of just charging for a fix I didn't need. JD is friendly, professional, punctual, and genuinely cares about doing right by his customers. Highly recommend! read more

Quick repair and excellent workmanship. I decided to replace the whole windshield since the crack was right in the center of vision.

Needed a rock ding repaired before it spread. 911 took care of me quickly and effectively. The cost was under $100

Windshield replacement - arrived right on time, were professional, and completed the job quickly. The technician was friendly and explained everything clearly. I appreciated that they cleaned up after the work and even handled the insurance paperwork for me. The convenience of having them come to my location made a stressful situation so much easier. Highly recommend! read more

The good: Fast, responsive, easy. The bad: Deceptive, unprofessional, confusing Messaged them and got serviced within an hour. Great right? Not so much.... I showed them pictures and gave clear description of the 2 little chips on the windshield. Upon arrival it's at a car washing hub so you'll have to look really hard or call them again to have a person come out and get you. I was quoted 85 for 2 chips but when I got there they said that's only the price for 1. So someone messed up or lied? Then right when I parked the dude instantly started work on my car without much explanation of expectations or anything. He also left my windshield and hood very dirty from his clothes and tools. Meh don't recommend but it got the job done... I hope. read more

911 Windshield Repair & Replacement - Windshield Installation & Repair Near Me - Carlsbad, California

I reached out to several repair places, 911 was the best by far in communication and service. They worked with my insurance and made sure I knew everything I needed. 10/10 would recommend read more

Great experience! They are very professional and knowledgeable. Also very reasonable and responsive. Very happy overall

Came out to me. Very professional. Would recommend them and their staff. Reasonably priced.

JD came out to check what I thought was a new chip in my windshield but it turned out to be already filled from a previous time. He was honorable and informative so I will definitely call him again when I need a windshield repair. read more

Made a crappy situation (rock hit and cracked my windshield in my brand new car) as good as it could have been. Helped me file the claim with my insurance company and had the replacement in stock the next day. They fixed it and recalibrated in under 3 hours while I waited. Great service and wonderful communication! Would absolutely come back in the future. read more

Quick response to my quote inquiry and excellent, next day mobile windshield installation.

Just got my windshield replaced here and they did an awesome job. Everyone was super friendly and helpful, and they got it done quicker than I expected. The new windshield looks perfect, and the whole process was smooth from start to finish. Definitely a place I'd recommend if you need any glass work done on your car read more

this was my first experience with a large spiderweb crack in my windshield and I found 911 windshield repair and replacement online. From the start, the owner, JD Gledhill, was incredibly kind and helpful. The repair process was fast seamless and hassle free. They came to my location, fixed the windshield, and recalibrated it right on the spot. JD even went above and beyond by assisting me and navigating my insurance and explaining what my policy covered. On top of all of that, JD was super friendly, and he had the cutest French bulldog with him!! I will absolutely call 911 windshield repair and replacement again if I ever face another incident. I can't recommend them enough. They truly stand out in service and care, especially compared to bigger companies like Safelite. JD runs an amazing business, and I'm so glad I found 911!! :) read more

Great job on a nasty rock chip on my McLaren! Done quickly and very well on a Sunday, the same day as the incident. I highly recommend. read more

911 Windshield Repair & Replacement - Windshield Installation & Repair Near Me - Carlsbad, California

Just had my windshield replaced on my AUDI Q5 by 911 Windshield. The owner, JD was easy to communicate with, easy to book an appointment with & very informative in explaining the procedure of calibrating after the windshield was installed as well as the aftercare. The time he quoted was spot on and the facility was excellent as well. I had a comfortable couch to rest in the lobby while the windshield was installed. All in all a great and easy experience. I highly recommend 911 Windshield. read more

911 Windshield Repair & Replacement - My new Audi windshield - Windshield Installation & Repair Near Me - Carlsbad, California

Friday after a long morning of driving on my way home I took at hit on my windshield, so I called 911 Windshield repair. Not the first time calling them. Quick to response and professional company. They came out within an hour on a Friday night and fixed my damage and it look brand new. These guys are the best. Cory was professional and Took good car of my truck. Now I have them on speed dial and will be recommending to my other friends. Thanks 911 read more

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Stop shopping around and just hire JD. He personally did my job, and he's fantastic. Super professional and great results regardless of the vehicle. read more

I contacted 911 Windshield Repair on 6/10 @ approximately 8:30am & my call was returned promptly, a quote soon followed. The cost was very competitive and we decided to schedule an appointment. After scheduling the appointment for the next day my son took his car to the 911 shop. The work was performed professionally & on time. No issues or concerns. Great work! read more

JD promptly filed my claim and set an appointment. Great service and communication. I highly recommend this company.

Got a crack in my windshield this morning and was worried about getting it fixed before it got worse. A friend recommended 911 and I'm really glad I went with them. JD responded right away, came out to my work the same day, and had the crack fixed in about 15 minutes. Super convenient and professional, and the repair looks great! Definitely recommend if you need quick, reliable help. read more

Prompt, professional, good price and walked me through the install process. 5 Star Recommendation!

Prompt response. Excellent customer service. And guaranteed work. JD will be our go-to for anything Windshield

Excellent work! Fast and reasonable price and very convenient with their mobile service.

Flat out the easiest and quickest appointment I could've ever asked for. - JD scheduled and texted me the address (day before) - Anthony fixed the chip in my window in less than 15 minutes - I filed the claim with my insurance within minutes of driving up (Anthony walks you through it) **chefs kiss Highly recommend!! @neeks93 on insta read more

911 Windshield Repair & Replacement - @neeks93 on insta Anthony did an incredible job! - Windshield Installation & Repair Near Me - Carlsbad, California