i had a wonderful experience here. my in class & behind the wheel instructor we're super kind and…read moretaught me a lot. i was able to book all my behind the wheel classes basically within a week. everything was smooth & easy, no problems at all.

No customer service skill and the instructors be late and fabricating. Mary Kaye takes no…read moreresponsibility or countable for her employees. Just believe whatever they say even when you have proof. I would NEVER RECOMMEND OR REFER ANYONE TO THIS COMPANY. MY NEXT CHILD WILL NOT BE GOING HERE. They deserve no stars at all

4 years ago, this company was highly recommended by a family for my daughter. It was one of the…read morebest decisions we made to have the owner, Ari, teach her to drive! He was incredible, calm, patient, kind and thorough. She enjoyed her time doing the in-cars and learned a lot. She passed the test with flying colors! Fast forward to 20 and my other daughter just completed her in-cars with Kelsey. She LOVED it and learned so much! This is a great company that will respond to questions immediately and patiently. I would HIGHLY RECOMMEND THEM!! My family was so fortunate to work with them! P.S. My 2nd daughter just passed the test with flying colors, too!

I gave Overbeke a one-star rating because I don't think it's possible to give them a zero-star…read morerating through Yelp. This is the worst business I've ever dealt with and I would strongly recommend that anybody who needs driving instruction not deal with this business. First my son took the online instruction. Part way through his online instruction the program simply froze. We contacted Overbeke and we contacted their owner, Ari Klarfeld. We were told that Overbeke doesn't, in fact, administer the online course but instead they delegate that out to a separate company. We would have to deal with that company even though we paid Overbeke and not that separate company. I then spent 2 weeks trying to get through to that separate company. I finally threatened that I was going to contact the State of Ohio and only then did they respond to my emails. They finally solved the technical problem and my son was able to complete his online instruction. Thereafter we endeavored to complete his in-car instruction. Unfortunately the online instruction had been delayed so long that his temp expired and we had to renew it. After we renewed it we found out that Overbeke was booking 3 months in advance. We reluctantly booked his lessons 3 months in advance and then the day before his first lesson the instructor texted me and canceled. I reached out to the owner of Overbeke to reschedule his lesson and was told I would have to wait another 2 months for in-car lessons. This is a horrible company. They have no brick-and-mortar office. They list an address on Mercantile Road in Beachwood but if you go there it's closed, no one is there, and the door has a lockbox on it. I think they may hold classroom instruction there on occasion but nobody staffs this office on a regular basis. I have never been able to reach a person using their phone number. I have never received a return call despite my multiple phone calls to Overbeke with my multiple complaints. I have rarely received a return text and I have occasionally received a return email. There is no customer service and we wasted 1.5 years trying to get my son's license and finally had to get his in-car instruction with a different company. I would strongly recommend that anybody thinking about hiring this company use somebody else. When I went to the Mercantile Road location I actually bumped into another father with his daughter, also trying to figure out what was going on. Apparently their lesson had been canceled as well. This is a horrible company.

Barb at Medina has been absolutely fantastic. My son loves her. He said he learned alot while…read morehaving fun. She is very patient while they were doing the in cars. Highly recommend.

Do not send your teen to this school!! They are very unprofessional, they do not tell you they have…read moreno drivers and will not refund you your money!!! The manager is childlike and makes excuses instead of trying to fix the issue!!! DO NOT WAIST YOUR TIME HERE!! Pay the extra bucks and send them to somewhere else!!

Scott. J. Haley. if you've been to Metro, you will NEVER forget this mans name, I'm 30--took…read morethese classes @ 15 & still remember that man. Kathy did my on roads, she was fantastic - Scott is a old fashioned teacher, he likes the rules to be followed- follow his rules, you'll have no problems. i'll always use my blinker whenever my wheel turns, i always let the person on the RIGHT at a 4-way stop go first, I always check my blind spot before merginf & ya know what - I've never been in an at fault accident in my life.

I took classes here many years ago but I thought it should be known my experience. Scott J. Haley…read morewas a piece of work for sure. Why this is said because the first class he was intensely mentioning the time for the break, however, he misworded himself twice and it seemed like a fairly long break but my friend heard the same thing so we walked to Giant Eagle to use the bathroom and then we found out we were late and he made a HUGE scene about it. He yelled at our parents and us. Okay, so class one down. Thereafter the classes were informative but relatively wordy for my guess the purposes of the required time in the classroom. His wife was incredibly friendly and helpful and I am saddened to hear of her passing. Overall, the students were all high school age who were rude and insubordinate so I don't blame him for having to be tough. I hate high school age kids, I was the science club-president-morning-announcement-office-page person so I did not act out, ever but I guess we are all the same at the end of the day. The in cars were interesting. I had Patti the first and second time and it consisted of her telling us about her kids and her life problems for the duration of the entire trip. The maneuverability practice was similar, she would continue to talk about her problems while I ran over the cones repeatedly. She also made sure we stopped for ample smoking breaks. I did get to go on the highway with her, to go to her house to turn off her oven or something. So not so helpful. The third time I had a new women whose name I forgot. She was similar to Patti in that she smoked every second we were out of the car and she had quite the personality no doubt. However, during maneuverability she taught me how to successfully pass the driving test with the most-unusual but functional trick. Patti used steering wheel positions and did not work. The new women just said practice driving up around then and then when you go back half pedal and count to three then break and it worked. I passed my driving test the first time so everything was good in the world and they designed the terrible driver I am today. All-in-all, it is driving school. The experience sucks but whatever. My big problem though was that in my class there was this kid who went to my high school who had a crime record as long as the mistakes that Trump has made since taking office (so long as hell). He was in the class obviously and was not 18 yet, however he would act up all class so Scott must of known who he was. However, at the end of class, he would hop in his car and drive away. Unless it is court ordered or something, which I doubt because this kid was like a third-year freshman but he probably didn't ever get his license.

Terrible place to learn. Everything is bad the questions, the videos, the slides. Furthermore the…read morewebsite hardly works, and it doesn't let people login most times. Additionally, there is hard evidence, confirmed by others not just me, that these lessons take longer than what is actually posted on it. Look at the reviews, and please note, that I believe all of the 5 star reviews are fake, now that may just be my opinion, but truly this is a terrible service, if you don't want your child have to suffer through a website that doesn't even work, terrible slides that don't teach you anything with the timer going at a snails pace, and a place where you can't even get a scheduled time to drive, please do not come here! I truly cannot express to you enough how much I do NOT recommend this service. Please help yourself and your child to make sure you do not come to this place!

Do not, I repeat DO NOT enroll your child in online classes here. After finishing the online…read moreportion, they made us wait for the completion certificate for a week, which then had to be uploaded to their OWN website, before we could schedule her in car lessons. This pushed us out 5 days past the first Wednesday of the month, which is when the release appointments for the following month and no appt. were available for the next month. The next month, same thing on Wednesday afternoon all booked. This is 3 months after she finished her online classes and no appointments are available for another 2 months. She will turn 18 before she gets in car lessons. We feel helpless. Can you say "class action law suit"?

The ABSOLUTE worst to deal with. Rude employees. You pay for the Elite package to get picked up…read moreand no dates are available to take lessons. Called the office and they say you need to check the online schedule every day, several times per day to see if anything is open. I should have know not to deal with this place with the outdated website of theirs. Extremely difficult to get your money back and they don't give you the full amount back; they said you will be charged a $10-15 handling fee to cancel the package. THE WORST. This place needs to be reported to the Better Business Bureau and it needs to be SHUT DOWN. Avoid this place at all costs.

Will make you do all the steps and take you money then say they can't give you your certificate…read morebecause of mistakes in their paperwork than THEIR people made. They will then ask you for MORE money to 'rectify' the mistake even after you already pay for the whole package. so unprofessional and a scam.

Beautiful campus, friendly & caring teachers, many choices of extracurricular activities. My…read moredaughter loves it and felt comfortable very quickly - was able to find new friends even during this crazy time with lockdowns, virtual and hybrid learning, and face coverings.

From the owner: Saint Joseph Academy is the only all-girl Catholic high school in the city of Cleveland. We offer…read moreour 725 students both a College Prep and Comprehensive curricula. Located on Rocky River Drive, we are located on a beautiful 44-acre campus that overlooks the Rocky River Reservation.

I worked with Rafat this Fall and Winter, and I just passed my driving test. I wanted to practice…read moredriving on main and country roads, and I needed a lot of help with maneuverability. Rafat was patient and answered my questions and even drew some diagrams. Very helpful.

Use someone else. They have very little times available. The times they do have available are…read moreduring the early morning and afternoon hours while school is in session. Such a waste of money. I paid in July and couldn't get an in cars scheduled until October because 1. no sessions available 2. sessions are during the school day