I phoned this driving school and asked whether they offer a service of providing a car to a student to take the driving test. The employee directed me to their website and instructed me to register on the website, then pay for this service by credit card, then schedule the service (a lesson that includes use of the car for the test).
I tried to do as instructed, but the website stated that my credit card was declined. Based upon the error message on the website, I tried two more times to complete the purchase. Both of those attempts failed as well. I called the driving school again, and an employee told me to call my bank.
My credit card company informed me that the charge was authorized each and every time, and the employee told me that she suspected fraud. I called the driving school back and told the employee that information. The employee told me she couldn't do anything, but, because I insisted, she told me that she would have her manager call me. She did not know when her manager would come to work, she could not phone him, and she could not send him an e-mail.
After two days without any communication from the manager, I phoned the driving school again. My call was transferred to Eli, who insisted that my credit card company was wrong, and my card had been declined three times. He guaranteed that the driving school had not taken any money and would not take any money.
He claimed that he deals with credit card charges all the time, more often than the largest credit card company in the world. He laughed when I told him that my credit card company suspected fraud. He first stated that he wants business, but after failing to tell me how I could pay for the lesson if he thinks authorizations mean a card is declined and refusing to tell me why he had not called me back in two days, he declared that he did not want my business.
I will post another review if any fraudulent charges follow, but if fraud is not the issue with this driving school, mismanagement and disdain for prospective customers certainly is. read more