My phone was about to die, but NorthStar brought it back to life. Honest price and quick service…read more Pretty much what you'd expect from a small-town, one-man shop. Recommended.

From the owner: We provide cell service through H2O wireless as well as repair phones and tablets. We also install…read morecustom surveillance systems for both residential and commercial properties.

Was driving by and remembered I needed batteries for my key fob. The fob is printed with the…read morereplacement battery type on the back, so I walked in and told the counter guy exactly what I wanted. He took the fob from me, and I thought he was just going to replace them as part of customer service, like when NAPA replaces your wiper blades. I'm not an idiot - I can replace coin batteries myself - this fob doesn't even need a mini screwdriver or a torx - you use a coin to snap it open, Nope - they charged me $9.99 to replace them, without my asking, for about 3 minutes work. The prices aren't any cheaper than WalMart across the street. I'm all about supporting the small business, but not when they jam me up. $38 for 4 coin batteries and two 9-volts? Next time I will get replacements from Amazon.

From the owner: We're more than just a battery store, we're committed to providing outstanding service and…read moreexpertise for a variety of solutions - including power, phone repair, auto battery installation, key fobs, lighting, and more! Whether you need help finding a replacement battery or to replace a shattered screen on your device, Batteries Plus is here for you.

PC Medic and Scott are a poor excuse for a business. I have no idea how well they are doing but…read moresolely based on our experience with Scott, I can't see how they can be successful. Scott never responds to emails, doesn't return calls & has his staff give you bogus answers to your questions & concerns. We have a MacBook with a cracked screen that needed repair. Due to proximity, we contacted PC Medic in Marquette, MI. I called & got a price & a time frame for repair. All that was reasonable and fair. Fast forward 6 weeks & the laptop that was supposed to take 7 days to obtain the part and 1-2 days to perform the repair is now 6 weeks in and counting. What's the most frustrating aspect is the lack of communication & responses. When you do reach someone at PC Medic & you question what is taking so long, you get an attitude and deflections of how it's not their fault with a rude tone & zero accountability. You're running a business. If you want customers to return and be satisfied, you need to do much better. I don't know how they're in business with such unprofessionalism & incompetence. We will NEVER return to PC Medic. Gives all the hard-working and honest small businesses and people a terrible name. After my most recent email I sent on 09-26-24, I told Scott to cancel the service, and we'll pick up the laptop (since it's not yet repaired with no provided ETA). He's now holding our laptop as hostage & refusing to return it before being paid. He wants to get paid for doing NOTHING. Nothing has been done. This is illegal & authorities will be contacted, and complaints filed. The only thing that has been done is they've ignored, lied and insulted their customer. 9-26-2024 update: Scott finally responded to my 6 emails & 5 phone calls with an email that was insulting, rude, offensive, adolescent, immature & unprofessional. I will include his entire email for reference below. I'm certain he'll reply to my review and deflect, blame, gaslight, lie, insult & do everything but be accountable and professional. That seems to be the way he runs his business. Ironically, they're not BBB accredited. In fact, according to the BBB, they're listed as no longer in business. How ironic because they should be out of business, the way they run it. https://www.bbb.org/us/mi/ishpeming/profile/computer-repair/p-c-medic-0332-90015809 Below are emails I received from Scott. He's a clown & anything but smart. Some on yelp have referred to him as a tool. A tool is a great adjective for Scott along with clown. Email #1: "After I send you this email, I'll research your work hierarchy and will contact your superiors. I've been in business for 27 years and nobody has been quite as ignorant to me or my staff as you've been. You haven't heard from me, because you don't deserve to. You've been a bit of an asshole to multiple staff members of mine so no, you're not high on my list of people to give my attention to. The situation has been explained to you and to the customer (not you). Ironically we should receive the part tomorrow and will deal with the end-user from here on out. Unlike you, she has been quite pleasant to work with. I hope you felt great when you were getting mouthy. Next time, don't call us. Instead, go to one of the many reliable places available. I will be following up on contacting your employer. Scott Martin (I'm the guy with his name on the building). Martin Sports d/b/a Pc Medic" Email #2 (This is his response, after I told him to not touch the laptop and we'll pick it up and take it elsewhere for repairs. He's now keeping it hostage until he's paid): "You seem pretty upset, that's unfortunate. But this is how it works. The laptop that isn't here in your name is already apart. Disassembled. It is against our policy to return equipment in that state. Plus, Technically you are not the customer, you didn't sign the intake sheet and you have never paid us a dollar so you have no leg to stand on. The actual customer can work out payment details with you but rest assured, it will not leave our shop without being paid in full. Our time isn't free and you've taken quite a bit of it. File your complaint. We have everything digital. Plus your response is going to be reddit gold. Play with fire and you'll get burned." Email #3 (after I repeatedly told Scott to not touch our laptop and return it as is. It's not repaired, and we no longer are interested in letting PC Medic touch our laptop. They're anything but competent and qualified. Scott Martin clearly has complex and confidence issues and likes to flex and pound his chest where and when he can): "It's already in a state of disassembly. We cannot and will not release it in that condition without a written release of liability and payment due. As I said, my time is not free and you choose to continue wasting it. Call who you must because we do things differently here in Michigan. We'll do this my way.

Broke my phone on the way to negaunee, and when I was eating at McDonald's, dropped my phone onto…read morethe road, SHATTERED it, and brought it here. Haven't heard of it for 3 WEEKS, and the owner, Scott, was extremely rude. They couldn't fix it apparently, when I went to transfer the data, had to put in a "code" from the iPad. Got half of the data transferred to A DIFFERENT IPAD. If you need a device to be fixed, don't come here. Thanks for reading my review, have a great day!

WORST customer service EVER!!! Went in there on 4/1 to buy my first cell phone. Wanted to get…read moreprepaid in case I didn't like it and would not be stuck in a contract. I just wanted to pay for the phone up front in full and try a month prepaid. Got talked into this kyocera smart phone and that I HAD to go on their plan first and be on it 30 days before I could switch to prepay. Went with what they said, me being a first time buyer figured they knew what would work. 30 days goes by, went in there this Saturday, paid off the phone, switched over to prepay, fine. 2 HOURS LATER THE PHONE DIES!! just shut off and would not turn on. Went back to the store, was there for 3 HOURS just to be told the warranty is void because I switched to prepay??? After arguing that I just spent $715.00 there in the last month you aren't going to help me, I'm stuck with a phone that doesn't work? Their response - "yep" and walked away. BUYER BEWARE, SCAM, SCAM SCAM!!!!!!!!

Best decision ever! AAA+++ Received a lemon phone…read more(manufacturer's issue) and the store manager and staff couldn't have done more to resolve our issue. Very professional but small town feel. Thank you Cellcom Shawano!

From the owner: At Cellcom, customers are at the center of everything we do. Technology is about making life…read moresimpler and easier, so we have time for what matters most. With more affordable options than ever before, an expanded and enhanced network to keep you connected and people behind it who truly care about you, Cellcom is the wireless carrier that pairs innovation with heart and we're eager to serve you.

IT Evolution exceeded my expectations. They fixed all the problem with my computer, prices were…read morevery reasonable and the customer service was phenomenal. Jorge, came in during closed hours to allow me to get my computer because I needed it prior to leaving for vacation. I will return to this store for all of my future IT needs. I'm not big on writing reviews unless I have an extra ordinary experience and in this case, I DID. Highly recommended

The owner hung up the phone on me when I called. I called back and then he ignored my phone call…read more This is not how you do business.