Decent place to buy home improvement items…read more I've been here a few times during a project building a home. They staff had a good working knowledge of their product lines, but seem to lack in customer service skills (at least I thought so). Their prices are very good, but some items are hard to get quickly. Overall a reasonably good place to shop for home improvement needs, but not a ton better than the big box stores, in my opinion.

We went over the weekend to sign up for the Landlords Program and to start pricing items for an…read moreapartment we are redoing. They could not have been more helpful, they explained the way the program works. And went further to tell us about the coupons they offer specific to their store. The selection of items was really great too!

Update review - after my recent review, the GM of the Utica Store contacted me to see what he could…read moredo to help. After that, the window was located and the GM hand delivered the sash to my house. All things considered, most of my confidence in Erie Materials is restored. I wish they would have just focused on the warrantee support and not even mentioned the fact that they had parted ways with their supplier, who during this whole episode proved to be a great company. I have to say that the GM went above and beyond to make sure I was happy.

From the owner: Independent and family-owned since 1973. Erie Materials delivers high-quality products and…read moreexceptional service at the best value to professional contractors. Today, we are the leading distributor of building products in upstate New York and northeast Pennsylvania. Erie Materials Inc. is not affiliated with Erie Metal Roofs.

The guys are always very friendly and twice did custom-cutting jobs for me. Once for two barred owl…read moreboxes! I really appreciated it because I lack some tools and some skills.

BUYER BEWARE !!!! Don't use this company !!!! They take orders give you a delivery date they when…read moreyou call give you attitude for asking for a time window . No call no update and now I have to reschedule workers.

From the owner: ABC Supply Co. Inc. in Marcy, NY provides professional contractors with everything they need for…read moreresidential and commercial projects, including roofing, siding, windows, doors, and more. As North America's largest wholesale distributor of building materials, we're committed to dependable service, accurate orders, and timely deliveries. Visit our Marcy location to meet the team and see how we can get your job done, easier.

Charged me $255 for a roofing gun that broke after 2 days of use. Never will I do business with…read morethem again! Taylor rental in Syracuse refunded me the full price of the rental when there's broke on me. Dont rent from the one in rome!

Great place... Owner and his Mother are quite the team. Friendly and on top of things.. Love them.!read more

I really want to give a shout out here about the NY Sash installation crew we had at our home last…read moreweek, especially Josh! He worked around, over, under, and next to 33 years of accumulated crap, family kibitzers, a lazy, fat-bottomed, plastic eating cat (the size of a small dog!), dust, and a myriad of other surprises, inside and out. He and his crew were professional at all times and really good sports. A good sense of humor is a real blessing, guys! Thank you! This was an emotional struggle for me but Josh and his crew made it so much easier to endure! Many thanks to Josh and his crew. NY Sash, you have a real gem with them! I WOULD HIGHLY RECOMMEND NY SASH & this crew! Well worth the money! Anna McMullen

After spending over $20,000 on windows, their so-called "energy-efficient replacement windows that…read moreexceed ENERGY STAR® standards" don't qualify for the federal tax credit. Save yourself from a nightmare and deal with a reputable company that offers quality installation and not Paradigm Windows. We wish we had been warned to run as fast as you can from doing business with New York Sash. They have relentless marketing skills to reel in new customers. A company that offers quality products and installation doesn't have to rely on gimmicks to attract new people; word of mouth is more than sufficient. They say a sucker is born every minute, and yes, we were suckered in by their pitch but it's not too late for you.