call told me he would be here and never showed up, called the number and no answer. I wouldn't…read morerecommend this company.

Offering roof replacements/repairs, gutter installation/repair, pipe boot replacement/repair,…read moresiding installation/repair, soffit and fascia installation/repair, as well as window installation/repair. Responsive and friendly staff. Free inspections/estimates, affordable services, and financing.

I purchased $5,590 in windows for my 1940's house, Eddy took our window order and it took them over…read more5 months to deliver,during that 5 months I would call or go into the store for a delivery update, and all I would get is Im sorry you're not the only one. He never called me with an update when he said he would, Absolutely poor communication. This company by the way Doesn't do a Military Discount so if your a disabled Veteran Like I'am save yourself time ,money and aggravation and find another company. When the windows arrived, one was broken, probably done by the poorly skilled employees they have working for them. One employee told my wife and I they would have a replacement window in one week, It took them over 5 months how were they going to get it in one week, well they didn't, now the broken window they put in, but did not tape it to avoid any further glass falling out or worse cutting a member of the household. I went to the store and had a meeting with Eddy, by the way, Eddy is the owner, I told him this was a big inconvenience to us and would like him to adjust his price and he started to laugh at me, He said he has been in business for 47 years and no one has ever asked him to adjust a price. He went up to the main desk and told all the other employees that I was mad at him for not adjusting the bill.The window has been replaced this past Tuesday 3 Weeks after the broken window was put in. Folks, let's face it if your all about customer service over product like I Am Please take your money elsewhere, give it to another business more deserving of your hard earned money Eddy and the crew are a disgrace to the beckley community and the strong heritage that we all know is out there. Bottom Line, I wouldn't recommend this company to anyone to include any third world country, they are just that terrible

From the owner: Since 1945, we have been providing area customers with affordable home remodeling supplies and…read moresuperior installation services. Stop in or give us a call to get a FREE estimate!

This company damaged my shingle when installing gutters and gutter guards to start with. They…read moreinstall gutters and gutter guards in about a year ago in 2025. Now I have called twice in last week and a half to have them unclog gutters, no one has showed or called back, life time warranty a joke, chose a different company to do work.

Paid for installation of gutters, soffit, flashing, and leave filters ...quality of work was like…read morefrom a 7th grader..will not come back to fix any of the damage done to my house or fix the negligent installation....do not hire this guy as he is dishonest and will not stand behind his work.

Reached out several times for an estimate. Even though I was told I was receiving one, it was…read morenever provided.

From the owner: Family owned company with over 30 years combined experience read more

Tim J Fahey Roofing replaced my roof and part of my siding…read morewhich was damaged by hail. They did a great quality job. I appreciate their workmanship, professional manner, how they communicated with me, and their price I highly recommend them.

Would give lower than 1 star if possible. Show up for appointments late and do not meet deadline…read morethat they themselves set. Unprofessional, low valued, unable to do basic tasks.

I've hired Quality Aluminum & Vinyl for 3 different properties & will definitely be calling them…read moreback if we need gutters and downspouts again. Fair & reasonable prices. Honest people. Hard workers. Five stars!

From the owner: Don't trust your gutters and siding to just any contractor. Call Carl Bays of Quality Aluminum &…read moreVinyl and get exactly what the name implies: Quality. Quality doesn't always come at a high monetary cost either. You will be pleasantly surprised to find that your wallet won't take a big hit. Quality Aluminum & Vinyl of Fayetteville, WV has more than 25 years of experience proudly serving the Beckley, WV and surrounding areas. Additionally, we serve Summersville, Nicholas County and all of Southern West Virginia. Call and/or click to our website to schedule an appointment with us today!

My wife and I received our front and back door a few months ago. We were both very pleased and…read moreimpressed with the work. The doors added to the exterior of our home in looks and value. The men who did the install had great workmanship and professionalism.

Paid $8400 for a door that came with a bent frame. Now that door with its "automotive finish" is…read morecovered in scratches. I was given "touch up" paint but was just informed today by the manager Jimmy, that the paint is not for scratches. Since I'm not a professional painter or door installer, I did not know this nor should I have to. Jimmy was deeply unprofessional and defensive and continuously spoke over me. We got all of our windows from them 22 years ago and they were great. I don't know what's happened to this local company, but it's a shame. I'm going to use Lowe's or Home Depot from now on.

He signed a contract to replace my 89 year old mother Took half $6150 and never did any work. After…read more6 months gave her a worthless check for $6150. He needs to be under the jail not in it.

On 3/8/2025, we contracted with this company to build a deck for $8,200. We paid $4,100 down. The…read morecontractor made numerous promises to show up and do the work, but didn't appear without explanation. When we asked why he didn't appear, he would give an excuse and promise to come the following day or another date in the near future. Then he would not show up again, with no explanation. I stayed home from work numerous days to meet him and supervise workers, but no one came. After about 6-8 weeks of this, we told the owner, GEORGE WAYNE RUSNAK, that the work needs to begin within a week or we would like a refund. He again promised to come, didn't show without explanation, made excuses, then finally promised us a refund. It took another week to get a refund check, which was followed by a week's worth of text messages asking us not to cash the check, promising to drop off cash instead (which never materialized), and making up various excuses (each text message ending with "God bless you and your family."). When we tried to deposit the check, it was returned for insufficient funds. We will be pursuing action with the authorities. This contractor is fraudulent -- do not use.

If I could give them ZERO stars I would. This roofing…read morecompany turned my experience into a masterclass in incompetence. We paid them upfront, and that's apparently where their effort ended. From there, it was nothing but a cycle of false promises and pathetic excuses. They told me again and again that they'd be here "tomorrow," yet not a single person ever showed up. Not once. Their communication is beyond bad--it's practically nonexistent. I had to chase them down just to hear the same empty line repeated like a broken record. It felt less like dealing with a business and more like dealing with someone who thinks "customer service" means pretending to care for 10 seconds and then vanishing into thin air. The level of disregard they showed for my time and money is unreal. If this is how they handle the scheduling, I shudder to imagine what their actual roofing work would look like. If you value your sanity, your schedule, or basic human communication, run the other way. This company perfected one thing: being spectacularly unreliable.

Justin answered my call promptly and began the process of giving my company a quote…read more He collected all the information necessary to give us a quote. His grasp of where we are currently and where we need to be was impressive. I look forward to receiving his finished evaluation of our next step on this project. I am optimistic about dealing with Roofing America.