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    828aesthetics

    5.0 (8 reviews)
    Closed 10:00 am - 6:00 pm

    By appointment only

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    Services - 828aesthetics

    Acne treatment

    Anti-aging

    Eyebrow services

    4 More Services

    Pore cleansing

    Skin brightening

    Waxing

    Wrinkle treatment

    828aesthetics Photos

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    Sugar Me Clean Beauty Lounge

    Sugar Me Clean Beauty Lounge

    4.9(140 reviews)
    2.2 miSoutheast
    $$

    Tori and her team are amazing. You can tell she really cares about her clients -- her follow-up…read moreblew me away. Autumn was super sweet and made me feel comfortable the whole time. The vibe was great, the energy was right, and the customer service? Next level. Definitely coming back.

    Rewriting as the owner copy and pasted private and blatant incorrect health information about me in…read moreher response to my previous review. I asked her to remove the portion of her reply which only included the private health info, and she refused so I'm rewriting it. I have gone here 3 times and not has any issues. I liked their technicians and I haven't met the owner in person but my text interactions were ok with her. This morning I received this text message from the owner: "Good morning Katelyn, This is Tori over at Sugar Me Clean. I was reviewing last week's intake forms and noticed you shared with your service provider that you currently have active staph infections in two areas of the body. For the safety of our team and all clients, we are unable to proceed with any sugaring services while an active staph infection is present. Staph is highly contagious, especially when there are open sores, lesions, or irritated skin. Because sugaring exfoliates the skin and opens the follicles, it increases the risk of spreading infection to other parts of your body, our staff, or other clients. For that reason, we will need to cancel your upcoming appointment until the infection is fully healed and cleared by a medical professional. Once the area is no longer infected--meaning no open wounds, redness, drainage, or active symptoms--you are welcome to reschedule. If you have any questions or need help rebooking once it's resolved, feel free to reach out. Thank you for understanding and for helping us maintain a safe, clean environment for everyone. --Tori" Here are the facts: During my wax, I shared with my technician that I used to experience staph a year ago when I began working out regularly and engaging in body contact exercises. I shared this with her because she sold me a sugar scrub for ingrown hairs, and I was just sharing my personal experience with how it had helped me in the past to exfoliate and keep the bacteria that could cause staph at bay. We also discussed acne and I shared with her that I use a cream that helps with my hormonal acne. I had a full coverage long sleeve sweater on, and I mentioned I was having current acne on my chest. She did not seem concerned, didn't halt the service, didn't address my acne or the conversation further at all. It is my understanding per Tori, that the technician after the appointment, indicated on an intake form that I not only had active staph, but she indicated she VISIBLY SAW two active infections on my body. Tori only told me this after I argued with her about why she was waiting 5 days to engage me, why she straight up TOLD me I had staph (she's not a medical doctor??? And I've never met her??) and why I'm being now told I have to get doctor clearance to revisit. I asked why this was handled so unprofessionally instead of communicating directly about the obvious miscommunication. She escalated to then STATING she had documentation that I was not aware of, of an active infection on my body, which is not true. Then, when I left a review about how I felt violated, I was mistreated, and that I am baffled that this was handled so carelessly she replied to my review with details of our private conversation and stated a lie that I DID OF MY OWN WORDS SAY I had staph active on my body at the time of my appointment. This was not stated by me ever. I was baffled and tried to resolve it and then just called a liar. Publicly accusing me now of coming in with an active infection. And mind you - no one even saw my chest at all. I asked the owner to please remove that from her response as it's not only false, but would be considered private client information of me being posted by her. She refused to do that for me. Insane behavior. Would not go here! And don't make casual conversation about past health issues because apparently they document it like they're a clinic and then make medical decisions for you. Update: you can see clearly in her yelp reply below that Tori continues to lie. She changed her story AGAIN to instead say that I waited to tell her until after. I have text message proof and also I stated above that NO this conversation with the technician happened CASUALLY DURING THE HAIR REMOVAL and was a reference to a PAST EXPERIENCE I had with staph. I had my LEGS BEHIND MY HEAD while I was talking to this tech about my PAST issues with skin care and going to the gym in relation to staph. Not thinking it was going to be reported as 'I have staph actively on my body'??? i never said that to your tech. And my issue was you coming at me accusing me. and now you're just lying and for what? You only had to clarify and apologize the second I pointed out the miscommunication and said no I don't have staph!!!!! Instead of immediately apologizing for the misunderstanding or attempting to clarify with me or the technician directly, Tori continues to call me a liar and claim I said I had a skin infection which I did not. see our text exchange below

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    Sugar Me Clean Beauty Lounge
    Sugar Me Clean Beauty Lounge
    Sugar Me Clean Beauty Lounge - Our sugar hair removal paste is made of sugar, lemon and water. We don't use harsh chemicals like traditional waxing.

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    Our sugar hair removal paste is made of sugar, lemon and water. We don't use harsh chemicals like traditional waxing.

    Sugaring NYC

    Sugaring NYC

    4.5(45 reviews)
    2.0 miAnthem, Southeast

    Every single thing about the facial I had here was incredible! Rae took her time, explaining every…read morestep and product she was using. I left feeling brand new with my skin glowing! The products are all natural and local, so great I bought some for home. The magic butter and Serene cream are now part of my daily regimen. Thank you for a great experience!

    Wonderful experience! I have a membership at home but good or bad LV is also home. I was inside 4…read moreweeks when I left and thought I was gonna wait but had some ClassPass credits I was gonna lose. I checked w my community and the less than 5 stars had nothing to do w the service or people they employed so I said leggo! On CP appts stop at 1:30 but I found a time that worked. Daniela was my tech and she was fabulous! Very knowledgeable and sweet. Speaking of sweet, the place is PANK! Not pink. PANK! And as a Barbie girl in a modern world I was here for it! Super clean tho. No one was in when I went. She said it was slower that day. Daniela told me that there were issues w the setup on ClassPass, the scheduling being one. They're working on it. Tip: if you're scheduling w ClassPass and don't see the time you need, pick one and call to get what you actually need. I'm prone to ingrowns so Daniela gave me their scrub to try. They have some good looking products I'd definitely be willing to try. I'll keep ya posted on the scrub. 5 stars for quick and efficient service, wonderful staff and super cute decor!

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    Sugaring NYC - Dolfin Touch products, they're a dream!

    Dolfin Touch products, they're a dream!

    Sugaring NYC - Treatment room

    Treatment room

    Sugaring NYC

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    828aesthetics - skincare - Updated May 2026

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