They sold me a $40 vape that stopped working after a couple days with almost all of the oil still…read morein it. I barely got to use it and they said they wouldn't do anything about it at all. I've been to a lot of smoke shops and that's terrible customer service.

In town visiting family I left my charger so I came here and bought a battery charger yesterday…read more When I used it for the new batteries I also bought from here the charger got really hot and produced an electrical burning smell. When I went back today to return it or receive a store credit the cashier smelt the charger and said she could smell the same smell. She also called the manager and then asked me for the batteries I use so she could plug it up for 5 minutes and tell me nothing is wrong with it and they aren't going to do anything about it. DON'T BUY ANYTHING FROM HERE!!!! THEY ARE CROOKS. SALES ARE OBVIOUSLY SLIM TO NONE SO THEY TOOK MY MONEY! And then the cashier threatened to call the police on me because she saw me talking to someone that was about to go in the store. Not knowing I already called the police and they said it's a civil matter and if I'm not in the store then I'm not breaking the law. AND THE FIRE HAZARD CHARGER WAS OVERPRICED! Thieves with nasty energy. KARMA IS REAL!

Every time I go there, I feel like I'm at home. Their products are absolutely amazing. Great…read morequality and honestly, one of the best selections I have seen out of anywhere. I will never go anywhere else for any of my vape stuff. The value of the products are also very affordable compared to other stores. And I would be lying if I had said, I haven't stood there for hours because of how great these services in everybody is so nice and respectful.I love talking to everybody who's there.

Greeted with a smile, the variety of product, reasonable prices! Been a customer for over 3 years.read more

Love this store but lately the displays have been harder on the eyes. I always have to ask the…read moreemployees to get multiple products out so I can actually look at what's inside or read the back. The employees were very helpful nonetheless!

Honestly everything could improve! First off I come in to that location as well as the Cooper st…read morelocation multiple times a week, looking at their 7hydro stock. This particular morning I was on my way to some plans with friends. First thing I did like always was make conversation about the new and old stock they have and how I bought out the Cooper st location yesterday. We settled on 6 of these. Just to get out to the car and find out they're not 7 hydroxy but MIT. Then when I went back in to ask for a solution I got attitude. I literally spend hundreds of dollars in there EVERY WEEK! No more.

The staff is always so helpful . I love this place. My go to for all vape stuff.been going here for…read moreyears

I buy juice from Luxor and have no complaints. All of the people I've dealt with have been pleasant…read moreand helpful. Something I dislike about the shop is that they unwrap new hardware to display outside of their boxes. This means that at least one person and perhaps a number of customers have handled something you're purchasing to put in your mouth. Another thing I dislike is that the store seems to open up (possibly labeled as "not for individual sale") boxes of parts like pods and sell them at inflated prices - close to the amount of a full box elsewhere.

They have hemp papers, hemp wraps, cones, glass pipes and King Palms!!! They also sell piercings…read morejewelry, hookahs and natural tobacco products

I never leave reviews, but i had to for this place. Excellent service, good selection and prices,…read moredefinitely check it out if you're in the Arlington area! Would definitely come back again!

Great smoke shop with a solid selection and fair prices. The staff was friendly, knowledgeable, and…read moreactually took the time to help me find what I was looking for. The store was clean, organized, and had a good variety of products. Definitely one of the better smoke shops I've been to, and I'll be coming back.

The customer service here is so bomb! I'm excited to try my products I didn't catch their names but…read moreone could literally sell water to a whale I'm in their sister store next door placing an order for wings! Seriously made my day

Great selection of papers, cones, you name it. I'm a member and will keep coming back for my smoke…read moresupplies.

Awesome customer service ( shout out to Mark) and they are open 24/7 hard to beat. Give him back…read morehis manager position.

jennifer/jessica/jasmine whatever her name is took my money and claimed to not receive the payment,…read morealso claimed her drawer was going to be short, tried to have me pay DOUBLE! her manager told her not to give me my product even though my account is missing the money. DONT SHOP AT THIS LOCATION! NO REAL CUSTOMER SERVICE. They wont give you what you pay for! They will take your money and not give you anything!!.

Thank you Dillz so much for your WONDERFUL SERVICE. Your were so NICE to take your time helping me,…read moreI'm new to vaping. Very knowledgeable with vapes. Excellent prices and a variety of vapes.

From the owner: We now offer DELIVERY! Purchase on our website!…read more We carry the biggest range of Texas compliant vapes in the Arlington & Mansfield area! Awarded Best smoke shop in Arlington 2024 & 2025. Discover Puff Palace – your ultimate source for curated smoking and vaping essentials. From top-notch products to expert guidance, we're here to elevate your smoking experience. Explore our collection of disposables, pipes, vapes, cigars, tobacco, accessories, hemp beverages, exotic and local chips, snacks and drinks. Elevate your journey with our commitment to quality and customer satisfaction.

Hard 8 Vape is a life saver, seriously! If it weren't for Eric and Josh I would probably be smoking…read more3 packs day and coughing up gelatin lungs! Not the most desired super power by any means. In all seriousness, I met Eric when he was managing a local watering hole, mentioned that I needed to quit smoking (like so many smokers do) and he told me to come see him at his shop. I had given vaping a few trys and it never really stuck but once Eric introduced me to Kryptonite I haven't looked back since. The shop is awesome, it's not like most vape shops where there are 8 guys sitting around blowing clouds thicker than the smoke at a Post Malone concert which makes it inviting to anyone who comes in and both Eric and Josh are helpful and attentive. I highly recommend this shop to anyone looking to kick the habit of cigarettes!

Update Dec 2025 from Google! So all I can say about this…read moreplace is they are an absolutely legit and legendary local vape shop to the area, and I continue to come here for their great selection and some of the deals they have! The people that run this place are always very welcoming and fun to chat with! I always feel kinda bad buying from their sale shelf when I come in usually, but they always got smiles on their faces and are very helpful and knowledgeable with whatever questions you have about their products! I have so many good things to say about this place! I cannot recommend this gem of a local store enough! Thank you for being here in Arlington!