Update: See the proprietor's response. What he did is…read moredefinitely not "common sense matters". However, we do know now that it is to him. If you are unsure as to what is correct, go to any store that sells men's suits and ask. Better yet, just do a little google search. New suits (mine at least) have plackets long enough so when hemmed they will not look improper. Sewing them shut is simply incorrect and absolutely not a default choice. No one asked him to create new plackets with extra material. I did not ask him for a cheap option, and I told him to take his time. His dismissive response is misleading at best. When questioned the next day, he used measurements to try to convince me why he had no choice but to do what he did, but those numbers did not check out upon verification at home. Technicalities aside, look at the photos, and think of what other pitfalls you as a customer will need to foresee and avoid. I took the jackets to another alteration shop. As it turned out, Alex had cut out the fabric that was originally in the plackets so his mistake could not be reversed. Another unnecessary violation of a basic rule. The other new jacket, however, has been hemmed properly by her the first time, at a cost comparable to what AA+ charged for the improper and oversimplified job.

Great experience ‼his work is impeccable and is customer service was really good...i would…read morerecommend him to anyone.

BROOKWOOD NEIGHBORS BEWARE! This business was sold to another entity and the family that has…read moreowned it for all these years are now back in Korea, though they kept the same name. I noticed when I dropped off a bedspread (that they have drycleaned multiple times over the years) that there was a new girl. There is a language barrier there and I actually left the drive-thru and parked and went inside to make sure I said 'dry cleaned" not washed. It was always the process in the past that the spread was 'sent out' and based on what day of the week I left it, it would take at the least a week to get it back, as the outside provider only came one day a week to deliver or p/u. Well I was told 3 days. (first red flag) Upon picking it up I did notice that it smelled quite nice (dry cleaned items have no fragrance) (Second red flag) and returning home I opened it and it has been washed and the lining had shrunk away from the fabric and the filling was lumpy. They had washed and dried the spread. Tag on it says Dryclean Only. I returned the next day and the gentlemen inside said it had been washed but they could fix it. Just picked it up and it is even worse. A total loss. Our guest bedroom is decorated around this spread -- pillows, curtains, pictures, paint. I explained this to the man with pictures of the bedroom, and he offered me $150 for the damages. I will not be returning to this establishment, and I had been using them since 1991. In the back you can see a 'village' of people working and he did tell me they do not outsource anything anymore. Until the new owners learn the 'art' of drycleaning I would avoid using them.

This place was amazing with the prior owner. He was personable knew us by face and would always…read moresmile and have great conversation. The work was impeccable! The recent owners are HORRIBLE and rude! His teenage kids are sweet and will one day be great business owners if they continue to be themselves and not turn out to be like their father. Lol. I read a different review talking about the horrible guy with the beard, that's him! He does not honor the mistakes made in his establishment. As long time weekly customers that has never complained, you would think he would try to correct an error in his work. Well just the opposite. We will miss them because majority of the work is good but when those 1 or 2 pieces get damaged, this guy does not take responsibility. By the way the ladies in the back are amazingly sweet (they've been there since the last owner). It's just the bearded owner that's a horrible business man!

Sue is the best. Alterations are always on time and perfect! We are going back to her this week.read more

Sandwiched between Sun City Tanning and Marco's Pizza, Sue's Alterations is located in the Five…read moreForks Corner Shopping Center. The shop offers alterations as well as dry cleaning services. Although small, it has enough room for two fitting rooms, a small platform, and a full length mirror. The shared parking lot is massive. I've used their dry cleaning services before and have always been pleased. They only accept cash or check, but are nice enough to give you the option of paying for services when you pick up if you don't have either cash or check on hand. At my last visit, I brought a jumpsuit to be hemmed. Typical me forgot to bring the shoes I plan on wearing with the jumpsuit. The nice lady (not Sue) who was helping me gave me her shoes (just to step on) to get an idea of the hem lenghth I wanted. I just picked up my jumpsuit earlier this week and the lenght is perfect! She also did a great job with the hem. I paid $25. I also want to add that my sister used Sue for her wedding gown alterations in 2016 and she was more than satisfied with the service and the price! She met Sue at Bravura in Snellville for 3-4 fittings, when Sue was the seamstress at Bravura before that location closed. My sister lost weight after every fitting and required lots of alterations. However, Sue did not charge her for the additional work. Sue was very professional and thorough. My sister's dress turned out gorgeous and she was comfortable throughout the day. The bustle was beautiful and and easy to do. It made my job as a MOH easier the day of the wedding!

from the moment I went in they were very professional and great service and quality. The packaging…read morewas very nice and friendly

Great new cleaner in the area. Wonderful and friendly service. Easy to find information with prices…read moreon the website, as well as in print at the location. Easy drop-off and pick-up with a drive-through. They will even come pick up and deliver your cleaning!

I travel about 200 days a year for business. Usually mon thru fri, but occasionally more than 7…read moredays. On those long stretches I scan Yelp for a good wash/fold place. After reading a few reviews, I decided to run over to Duke's on a Saturday afternoon. 1st impression was great. Place looked and smelled clean. There was a fantastic lady who waited on me. Awesome customer service, weighed the laundry, she wrote down my requests (no perfumes/dyes...small allergy) and she gave me a total. She asked if I wanted to pick them up later. Paid it and was on my way in about 15min. Crazy fast and efficient. I returned Sunday to pick up my clothes and there they were waiting on me, washed...folded...in bag with my name on it. I was greeted by another warm and inviting lady running the counter. Outstanding customer and clothing service. Do I recommend - Yes Will I return - Yes

I stopped by Dukes one afternoon just to check them out. The lady there was sooo friendly!! She…read moreexplained all the services they offer, gave me a tour and explained how to operate the machines. The attendee was headed out to deliver completed laundry but she took the time to tell me all about their services. That was enough to earn my business!

IDK why this place has such low ratings. I've brought my son's ROTC uniform here at least 6x in the…read morelast year - each time with huge stains on it because he's a teenage boy lol and each time they've cleaned it to a pristinely new condition and it only costs me $7 per piece. I've also brought vintage items in that needed cleaning ASAP before a last minute trip (like I gave less than 48 hours time) and they cleaned it for me without any fuss and any upcharge. I like to support this place because it is a small, woman of color owned business with decent prices that is close to my neighborhood and they get the stains out and the job done.

I dropped off 7 pair of pants to be tailored two weeks ago and was promised they would be ready in…read more4 days and they never started on them. The price I was quoted was totally different when I went to pick them up. She raised the price an extra $45. If you visit their business, I strongly recommend you get the quote in writing before leaving the business. I was robbed without a gun and the quality of work SUCK!!!

Came in to get a stain out of a satin dress & a pair of slacks cleaned. Dress looks brand new and…read moreso do the slacks, they were able to do it in 2 days which was amazing. For $21 it wasn't the cheapest but honestly worth it, I'll definitely be back!

Owner Alesiaa was really rude and hung up the phone in my face, literally said "I don;t know why…read moreyou're calling back" I was just asking if she needed any vendings. I never spoke with her to begin with (when I called last week) so I was confused on why she said that. I've called other places and they never responded so rudely even if they didn't need vending. I'd suggest any other cleaners EXCEPT This one.