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77 Wellness / Kimberly Greaves

5.0 (1 review)
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3 months ago

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Layton Family Medicine

Layton Family Medicine

(21 reviews)

(repost from Google reviews since prospective patients deserve to be fully informed before choosing…read moreFowers as their PCP) I've been seeing Fowers for a year or so, and she's a great primary if you only need the basics. However, she's not empathetic or knowledgeable about serious symptoms and struggles of unknown chronic ailments. She's more likely to laugh and tell you it's all in your head rather than admit she doesn't have the answer. If you have serious health problems and need to see a family medicine doctor for guidance on what paths to follow on diagnosis and treatment, look elsewhere. I've seen previous primary care doctors that do listen and take you seriously, so I know there's more like them out there, but Fowers isn't one. Medical gaslighting is a serious problem that can lead to greater psychological stress and a possible worsening of symptoms to the point where a condition is too far advanced for efficient treatment once it has been identified by an experienced doctor Healthcare professionals should know better. I suggest you look elsewhere for your healthcare needs. *Note: When I broke down and told her my worsening physical symptoms had brought my life to a halt, she laughed and told me that it wasn't true. Perhaps if I had brought a witness to advocate for how badly my health has declined, she wouldn't have been so arrogant. Needless to say, I will not be seeing Fowers anymore. ________________________________________ Update 05/2024: after finding an amazing doctor, we confirmed that I have a rare, and debilitating, blood and metabolic disease that has progressed into a syndrome and is now past the point of being treatable. I developed severe UV sensitivity, suffer in immense pain, and have irreversible cognitive and motor neuron damage. I am completely disabled with a novel Porphyric syndrome at just 30 years old. Contrary to what Fowers had said when she laughed at me as I broke down crying, I was not well. In fact, my disease is almost identical in symptomology as lead poisoning. If I had been referred to a hematologist as I had requested back in Oct. 2023, my disease may not have progressed to the point of complete disability. In fact, she refused to refer me to any specialist at all at the time. After speaking with my nurse advocate, she was appalled at this. I've been given an attorney to assist me in filing a lawsuit. Jody Fowers is not only incompetent but malicious to those with complex illnesses. DO NOT TRUST THIS WOMAN WITH YOUR HEALTH. I feel it is my duty to ensure this traumatic experience does not happen to anyone else. Rare and complex diseases exist. No one deserves to be mistreated or denied proper care, much less patients with complex symptoms. Until Jody Fowers understands that, she has no right to call herself a healthcare professional.

The staff have always been outstanding, especially Doctor Stelter and PA Robert Gertge. THE QUALITY…read moreOF CARE I HAVE RECEIVED OVER THE PAST 25 YEARS HAS BEEN EXCELLENT! HOWEVER, I have had numerous challenges with billing, scheduling appointments, prescription refills, etc. For example, the Ogden Clinic Website is Very Difficult to Use. It doesn't explain how to enter information, it justs locks up until you figure it out. Example, enter phone number without dashes, or that the "Commercial" payment method refers to using your insurance. It also goes through the whole send a code, fill out address, email, phone number, etc. only to tell you they can't process your request and to call a number--which apparently is available 24/7, but again doesn't tell you that. COME ON OGDEN CLINIC, YOU CAN DO BETTER THAN THIS.

Ogden Clinic - Skyline

Ogden Clinic - Skyline

(17 reviews)

I scheduled an appointment on 1/22/26 with Dr. Elizabeth Thompson. This appointment went well. No…read moreissues there. A CAT Scan was needed. Miscommunication led me to believe that her office would contact TriCare for referral. That did not happen and after I found out the X-Ray dept. would take care of that when I schedule the appointment. That happened in that way. I had my CAT Scan on 2/4/26. A longer wait than I expected, but that was du to a misunderstanding. I can deal with that. The following morning on 2/5/26 at approx 8:40 A.M. I missed a call from her nurse as I was working and not able to get to the phone. At 10:05, I returned that call. I was not surprised to hear the nurse was busy and would call me back. I waited and waited. No call. So on Feb 5 at 2:40 P.M I called again. The nurse was busy and again was told as soon as she was done with the patient she was with she would call me. Nothing. Again, no call on Feb 6. On Feb 9, I called once again. I explained to the person answering the call that this was my third time trying to get a hold of someone and my call has not been returned. She put me on hold and checked with the nurse. Busy again. This time she told me that the nurse wanted to be reminded to call me after she was done with her patient. Well, no surprise to me that I did not receive a call. I am not happy with the staff who says they need to have a reminder to call a patient back. I am that unimportant to this staff member that they have to be reminded to call me. So I wait. This is the first time dealing with this particular location. Honestly, I am having a hard time envisioning me returning here. I will wait for an appointment with my PCM at another Ogden Clinic location.

Always an excellent experience at this clinic. Elizabeth Thompson, FNP is an incredible, caring…read moreprovider. She takes time to listen and is incredibly knowledgeable. The office staff are all very kind and helpful, too.

Tanner Clinic - Dr. John B. Bitner, Plastic Surgery

Tanner Clinic

(103 reviews)

I moved from SLC near the Tanner Clinic off Antelope Dr. I didn't have any expectations as all…read moremedics seem overwhelmed in 2024. I left a comfortable provider but through insurance I was allowed to research my own provider and took a chance on Oliva Bently. This amazing individual was honest with me (she had no idea how to treat this unique problem) LOL -but prepared me for that. This awesome doctor took time to discuss my symptoms without gaslighting or dismissing my opinion of what is happening. This kind professional suggested specialists for my problem and offered pre - authorizations for that help. When my daughter went to the same Tanner clinic they hooked her up with a professional who was thorough, understanding, and kind. Its been years since my adult daughter had someone like Megan however, after just a few visits Megan moved - Ugh- starting over soon.

I have been coming to Tanner Clinic since I got diagnosed with Thyroid Cancer 7 years ago, The Dr…read morethat removed my thyroid was great, The first endocrinologist was fine but never listened to me when i said i didn't fell right or was gaining weight so after my 5 yr marker I went to a female Endo, I thought she listened to my concerns but a couple months after I went in to turn in FML papers and # for my insurance to take care of a prescription I was denied, her Receptionist Joy was the rudest person I have ever encountered she was snippy with me so I forgot to put my info on the FML papers when I call 2 days later to see if the paper work was done I called at 4 and got a call back at 4:30 she said They didn't know who I was because I forgot to put my name down, but then went ahead and told me my request was denied, I asked why since I have an autoimmune and my thyroid was gone. she said ask another Dr to do cause the answer was no, I go to an endocrinologist for this issue why would i see another Dr. and with my weight lost request she said the insurance didn't know what she was talking about, I was on the phone with for 45 min there is no way she called them that quick, she was rude from the moment i encountered her till i finally hung up on her. its too bad that your receptionist can make a seemly good Dr lose her patience she shouldn't be in this profession if you can't treat people with kindness.

77 Wellness / Kimberly Greaves - familydr - Updated May 2026

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