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Autopia Car Wash - Martinez

Autopia Car Wash - Martinez

2.9
(137 reviews)

BEWARE! Zero stars. Terrible service and even worse customer treatment…read more I drove over 15 miles for a "complimentary" wash that was promised over the phone, only to be met with a condescending attitude and RACHEL literally raising her voice at me. Completely unprofessional. I've been a repeat customer and have referred my husband, my dad, and friends here but after my last two visits, I'm done. Both recent times, the service wasn't completed to satisfaction. One visit, my back seat carpets weren't vacuumed, crumbs left everywhere. Both times, only the driver-side tires were dressed. For $50, I expect the full service listed on your menu not half a job. When I came back to redeem the promised wash, they refused to honor it. If that was the case, say that on the phone. I had explained over the phone that this was a free wash and I was still having issues. I was told on the phone to mention it and they would take care of it when I returned. Instead don't waste my time and gas just to turn me away once I'm in person. Yes, I asked for two free washes because both times the service was not done correctly. That's not unreasonable, that's holding you accountable. I also paid for at least 3 washes prior to this when the service WAS DONE correctly. Being talked to like I'm the problem when your team didn't deliver is unacceptable. No wonder the rating is so low. Do better. Treat customers with respect and actually complete the service you're charging for. I will be contacting my bank for the last wash I did pay for.

Horrible! I spent $169 to get my car washed and clay bar wax treatment. They did an awful job. I…read moreran short on time so o didn't inspect it before driving back home which was my mistake. They left wax on my car, there were still bugs and bird crap all over the car. I took a couple of pics then gave up because I was so frustrated and needed to hurry and clean it because I had other things to to do. The workers were nice but I'm never going back.

7 Flags Car Wash

7 Flags Car Wash

4.0
(51 reviews)

Great self-serve car wash spot in Martinez. Everything works the way it should, strong water…read morepressure, plenty of soap, and clean bays. The place is well-kept, easy to get in and out of, and perfect when you want to wash your car your way without the hassle. Always a solid experience. Highly recommend. This is where I come to wash the beast.

I tried to give this place my business because it's convenient, but every single visit has been a…read moretest of patience for epic nonsense. Visit #1: There was no attendant anywhere, which I understand -- you can't staff a place 24 hours a day. But right where you drive in there was a piece of plywood with a nail sticking straight up. Anyone could have punctured a tire. Maybe that's not technically the car wash's fault, but someone in this neighborhood thought it was fine to leave it sitting right there in the entrance. Visit #2: I was vacuuming my car and had just set my glasses, pen, and notepad down on the concrete by the vacuum stand for a moment while I worked. Within seconds the attendant came up behind me and grabbed them to throw them into the garbage, which was honestly kind of shocking. I had to stop him and explain they were mine. His response was basically that I "shouldn't put things there." But I had literally just set them down next to my open car door while vacuuming -- they were clearly personal belongings, not garbage. Visit #3 (today): While I was vacuuming my freshly cleaned car, the attendant's pug jumped straight into my car with muddy paws and ran across my seats and center console. I do want to say the attendant himself was friendly and said good morning to me that day, and he seemed like a genuinely kind person. I'm not trying to get anyone in trouble -- in fact he seems like someone who could be a real asset to the business. But it might be worth management simply reminding staff that dogs should not be running loose in a parking lot with moving cars or jumping into customers' vehicles. That was the final straw. I don't expect perfection, but basic awareness and common sense go a long way. A small dog shouldn't be running loose in a parking lot with moving cars, and it definitely shouldn't be jumping into customers' vehicles. Three visits, three completely avoidable problems. Unfortunately, that's enough for me. I'm sure this review won't do anything to your business, but for what it's worth there are also some basic things missing here. For example, there are no clips in the wash bays to hang floor mats, which is pretty standard at most self-serve car washes. It's actually one of the reasons I don't wash my car here and only use the vacuums, because trying to wash mats without them is frustrating. It's just another small thing that adds to the overall picture where there always seems to be some new problem or omission you'd think would be standardized by common sense -- but this is California.

76 - servicestations - Updated June 2026

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