I emailed Big Red Alert thru Yelp to discuss a quote. I…read morereceived an email in less than 30 min offering a phone call. Easy as that and now have a site visit scheduled in 3 days!

Greg is a real pro. Straight forward, honest and reliable. We looked at several other security…read moreoptions for our home. We chose Big Red and couldn't be happier.

Door to door salesman said there was no contract, the service was month to month. We cancelled two…read moreyears later after they raised the rates again. They then billed us & sent us to collections stating we owe THREE more years of service payments. Never use this company unless you're going to use them for 5 years & endure the never ending rate increases.

The system works but the cost of the equipment is outrageous. The payments for equipment stretch…read moreover several years. I have 5 sensors and a doorbell camera and the total cost is right at $2,000. The salesperson was very misleading but there is no way out.

We have had service for almost 20 years. They have quick response time to alarms and always…read morefriendly. Pricing is great and the Customer Service is very good. When we have needed service, easy to schedule and talented technicians that get us taken care of. We appreciate SEi and their team. Would highly recommend.

We've been using SEI since Fall 2019. I'm always impressed with their quick communications whenever…read morewe've had a question or needed help using our equipment. I've also always been impressed with the sales rep giving us reasonable guidance/estimates instead of just upselling us on every product/service they offer. Recently, we installed a pool in our backyard and wanted a security camera for safety and liability reasons. I called on a Monday, had our rep visit for an estimate/consult on a Tuesday, and by that following Friday had John out for the install. John was professional: he left the space clean, he explained how to work our new equipment/the app, even showed us a few other things we could do with our system, and was so sweet/understanding in dealing with our puppy (who just wanted to follow John everywhere!) I highly recommend SEI. I love that our security providers are local to our region, which I think makes them so reliable and helpful!

I have been so impressed with this company. They are responsive, knowledgeable, and professional…read more They promptly return calls and emails. They were able to address all my concerns and items I wanted. I am so happy with the security system they installed, as well as the SONOS. I will definitely use them for future projects. Thanks again to - Isaac, Alex, Dusty, and Austin.

Pat and Cathy are wonderful to work with. American Electronics installed our security system, sound…read moresystem, and home theater, as well as our central vacuuming. All of the technicians we've worked with have been wonderful as well. They are honest and helpful, and we would not hesitate to recommend them to anyone. When/if we move to another home, we will certainly be reaching out to them to help us again!

I recently upgraded my home surveillance system (an old NVR with 7 out of date cameras); I wanted…read moreincreased functionality and big improvements in night vision. After watching hours of NVR and camera review videos, I called George at SilverHammer to cut through the BS and figure out what would actually work in my situation. George answered all my questions, and recommended both an NVR and camera solution for my use case. Ordering and shipping were immediate, and installation was simple. I'm blown away with the quality and capability of the system, its a game changer. George is the best, and I can give him my highest recommendation.

I had seen Silver Hammer Surveillance when we had gone to shows at the Orpheum Theater and wanted…read moreto check all the cool gadgets George the owner was very helpful and informative as we discussed the various security systems available for both commercial and residential use George will work with you to discern what system works best for your requirements as well as your budget Number of really interesting systems in the store and a larger catalog of items that can be ordered If you have any interest in home/personal security systems, this is a good place to start.

Not being a tech person, I was afraid to make a purchase from a "box store" and attempt to do it…read moremyself. That being said, I was also afraid to overpay for a service that I know very little about. Greg made the entire process easy to understand at a very affordable price. I can now watch multiple locations from my phone, pad or desktop!

From the owner: Trusted commercial security experts with over 25 years of experience. We specialize exclusively in…read moreadvanced Integrated Security Solutions designed for B2B clients, property managers, and enterprises across the Nebraska and Iowa Midwest region. Our services include Commercial Security Camera Installation (4K, AI-Powered, NDAA Compliant), Cloud Access Control Systems (key fob, mobile credentials), and Remote Monitoring for large sites and agriculture. We provide the highest-ROI, lowest-complexity solutions in Omaha, Lincoln, Des Moines, and surrounding communities.

Expensive service for bad value. Cheaper and more reliable to go with adt or att. Very expensive…read moreequipment.

I have never vented on FB or anywhere else- but today is the day!…read more American Electronics-(our home secruity company for years) is one of the worst companies I have ever done business with. Because of multiple issues and poor customer service I ended our relationship and they tell me I cant because we have a long term contract??? Let me understand, even if they do not live up to an average level of service I still owe them for the duration of our contarct- they sent it to a collection agency which obviously impacts our credit etc...if they would have just been an average company with average service we'd still be with them. Live and learn!!!! PS- Cox has been a great security company for way less money and commitment!!! DT

I had the best sales rep! Telfer H. was so helpful when we purchased our new system for our home…read more He made it easy, he was informative and was there to help us anytime had questions about our install! I highly recommend him.

Fraudulent practices are encouraged via the ADT GAME! Firstly, the itemized list of equipment…read moreoutlined on our contract was INCORRECT! I have notes from my initial quote/sales call with Kenneth Leibold, FL outlining the final equipment / new service bundle will include the following devices with a 5 year contract and monthly payment of $77.00: * 3 Contact Sensors * 1 Motion Sensor * 2 Exterior Cams * 1 Google Nest Video Doorbell * 1 Quickset automated deadbolt lock in Nickel * Smoke / Carbon Monoxide Detectors * ADT 7" Touchscreen Thankfully, I wasn't able to sign that contract as my name was documented incorrectly. Upon installation (less than two days later), I explained to the technician, Chris Hutzell, the many discrepancies in the equipment selection along with the incorrect name listed on my account... In order to remedy this quickly and simply, Chris guaranteed ALL errors would be corrected within 48 hours and he would return with the proper equipment/provide assistance in making necessary account ownership/primary contact changes at that time. He was able to install video doorbell (defective), motion detector, three contact sensors on doors and touchscreen during installation on 1/20/2022. I've attempted to make direct contact with Mr. Hutzell via text to inquire about the status of this merry-go-round without any response or update. It's now Friday, January 28th and I'm still without the equipment I was promised not to mention paying for services/equipment I do not have (including the DEFECTIVE and INCORRECT video doorbell ((ADT device installed rather than Google Nest sold to me by Kenneth Leibold on Tuesday 01/18/22)). I've now spent hours on hold or being transferred between l different departments attempting to fix this, however I've been promised time and again that this WILL BE CORRECTED yet I've seen ZERO results. I was also informed on MONDAY by Account Support that my case was being escalated to the local ADT branch manager and someone would be in touch within 72 hours -- 9 MONTHS LATER AND I AM STILL WITHOUT HALF OF THE EQUIPMENT, CHRIS HUTZELL IS A LIAR. STEER CLEAR OF ADT IN OMAHA.