I will say that prior to actually getting onsite, I was nervous due to the phone interaction. The original phone call was full of information. If you buy a voucher from TravelZoo or Groupon, you have to book through the 702 Helicopter website to book your tour. I called back to ask a few more questions, but I got their voicemail. I didn't hear back from the following day, so I called again. I spoke w/ someone who helped answer a few more questions. After purchasing the voucher, I called back and the person who answered said they needed my voucher number and pin number. I let them know that I was booking for two on a private flight for the twilight. I was notified to go to the website to book so it showed in their system. When you're ready to book, the website asks you a few more add-on options, SUNSET/TWILIGHT TOUR (limited availability), Same Day Booking, Private, Group Reservations, Magic Show (off property) & Scooter rental.
I booked a private helicopter for us along w/ the sunset/twilight tour. Upon checking out, there is additional charge of $15.50 per person for North Las Vegas Airport Fee. This was discussed over the phone so no shock here. Over the phone they also let me know that this location was NOT at McCarran or within that area. Apparently no one reads and just assumes it's around that area of the airport.
I called back to notify them of my booking for two on a private helicopter for the following day. They said they had me in the system and would see me tomorrow. I wasn't informed that we would not get a twilight fight out either on the website or over the phone. I did receive an email later requested the voucher number and pin. I called to provide it to them, but yet again, voicemail. I replied to the email to provide the second voucher number and pin.
I called back the following day because again I didn't get a return phone call. I called to see if I needed to print out the voucher, to which they said no. In addition to ensure they got my email w/ the voucher number and pin. To which they said they did.
As requested, we arrived 15 minutes prior to our 530 appointment. We checked in where we filled out some paperwork, basically signing our lives away. As it approached 530 we asked if we could get a photo next to the helicopter that was in the hanger, which they allowed. My date said 'i wish we could take one next to a prettier one'. The one we took a picture next to was bronze color. I'm not sure if staff notifies their customers that they can take a picture next to one before/after flight. If they don't they definitely should. Not everyone gets an opportunity to do this, memories are always good to have.
The staff was very friendly. Very knowledgeable. The rules and regulations are just basic things we all should know, but we have to all be told for everyone's safety.
Our flight appointment was for 530. We didn't get in our helicopter until 540. On this day they only had one helicopter taking tours. We ended up missing sunset in the air, which is the whole reason I booked this flight at 530 per the suggestion of the woman on the phone. Once 540 came around we were sat in the helicopter. Our pilot gave us instructions on the dos/donts. Mainly the same things you heard on the ground.
It is certainly a breathe taking experience to be able to fly over the strip so close. The left side def has the best side for photos and videos. There are no obstructions on that side. Both going out to the strip and returning the left side sees it all. The right side of the helicopter gets to see everything that's not the strip clearly. Don't get me wrong, you can see the strip on the right side, but if you want a clear video/picture you have to lean and maneuver your way to get a good one.
The takeoff/touchdown were smooth like butter. The over experience was great. A few ways it could be better as mentioned, but overall def worth doing. read more