Terrible!
Needless to say by the score, unless you're on fumes skip this establishment.
Tonight a clerk named John was working the counter. I picked out some Coconut Water as they were 2 for $5 and some smokes.
I wanted to ask "Do you guys still carry Starbucks Refreshers?"
But all I got out was "do you.." Before the clerk immediately cut me off and said "All we got".
I attempted to ask again though he said the same before I finished.
After being forced to speak over him stating "Different product, Starbucks, do you still carry Refreshers!?" He pointed at the fridge and stated "Starbucks are in there".
At this point I gave up. I had looked in the Starbucks area, but also know some 7/11s put them near the energy drinks, or juices (hence me asking).
Soo onto the coconut waters..
Rang up as $3.69 each and I let him know they're advertised as 2 for $5.
He quickly stated he didn't know how to do it, grabbed the flyer out of the cooler and said that was last month. (Which was incorrect as I noticed the date was still valid as he set the ad down on the counter).
Either way that didn't matter as it falls under false advertising which I am very aware of working in the retail business.
He refused to change the price for me unless I waited 2 hours for someone else to come in.
Now I'm not sure if he doesn't know or just didn't want to change but I've visited that 7/11 often and have been helped by the same employee for a few weeks or even months. It would be surprising for him not to know how to override an improperly advertised price, being how serious that can be for a company.
Last thing I'll mention is I was the ONLY other person in the building, no deliveries, no people outside pumping gas.
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Take my advise and just keep going, there's 2 other stations within a half mile that's more worth your time.
Sorry Sev, you've lost a promoter for a while. read more