While making a late night (or, umm... early morning?) munchie run, as I was juggling sandwiches, big gulp, pizza, candy etc... somewhere along the way, I lost a full pack of cigarettes. Okay... I smoked two, so maybe not a totally full, pack. But regardless of whether there were only two in it, or two out of it, I was in the beginning stages of nicotine withdrawal. So, things were about to get ugly, soon.
I was certain that I had them when I entered the store. But, having not eaten all day, after that, things got a little blurry. I tried to remember if I could have set them down by the soda machine? Maybe when I was getting condiments, for my sandwiches? Or, did I dump them on the counter, when I unloaded my arms of my goodies? Since I had no nicotine coursing through my veins, it was difficult to think at all, let alone remember what I'd done three hours ago. And, wherever I set them down... what were the chances that they'd even still be there?
But, it was nearly a full pack... So, even though I was certain the poor kid behind the counter (who appeared to be the only one there), already thought I was a jerk, after I asked him to bake me a pizza, at 3am. I decided before I shelled out another $6+ for another pack, I would prove to him that I wasn't just a jerk... but, a stupid jerk.
So... I made the call and even though I could tell by the number of rings that they were probably busy, when I recognized the voice that was so kind to feed me a few hours ago, on the other end of the phone line, I blurted out, "Dude, I'm the chick with the purple hair, who ordered the pizza, a few hours ago... I can't find my smokes. I know this is a dumb question, but, have you seen 'em?" And, upon hearing the ridiculousness of my words out loud, I hung my head and waited for the laughter...
But, wait... there was no laughter. No, sarcasm. Not even a heavy sigh... This angel (who I later found out, is named, Angel), politely said that, no... he was sorry. He remembered me. But, he hadn't found any cigarettes. But, if I would leave my phone number, after his shift, when the owner came in, he would gladly look at the video tape... If they were still there, he'd let me know. And, if they weren't, I would have the peace of mind knowing what happened to them- (ie I set them down, but, someone else picked them up.) Or, maybe I didn't leave them there & should keep looking elsewhere...
WHAT?? REALLY?? Some dumb broad with purple hair comes in at nearly 3am & can't keep track of a pack of smokes. But, since she values, so much that she's willing to look like a jackass & bug you in the middle of your morning rush, with the hopes of retrieving them, when she knows she's got about the same odds as a snow ball's chance in Hell... and, not only did you NOT laugh her off the planet... BUT, you're willing to help?
Brought tears to my eyes... no joke. May have even restored a little faith in humanity. And, the kicker?... This dumb broad didn't even leave her good for nothing smokes in the store. Five minutes later, she called her angel, Angel & told him she found her stupid cigarettes, in her dipshit laptop case, that was hanging over her jackass shoulder, the whole time... But, the willingness & extent, to which he was willing to help blew me away. Never missing a beat... he cheerfully said, "No problem! I'm glad you found them. Have a great day!" Ahh... and I thought customer service was a thing of the past. read more
