After finding a pump that wasn't "Broken", Filled up $45 worth of fuel (that was with their…read more"Members" price) and the pump station did provide a receipt so had to get one from the cashier and as usual there's an issue at the register. Then went to use the Men's toilet and there's handwritten paper signs stating they're closed after 10 pm and the door was Locked. Went back to the cashier and asked if there was a key for the men's room now and he only said "Closed", no explanation. This is not the first time having an issue here that included not being able to use the App to pay at the pump and went to the cashier and Pre-paid but wasn't able to get the membership price. Got a Coca-Cola that was already opened and Requested for the Manager to call me, but that never happened. This location has become close to what it's like being in a Third World country which includes trash thrown all around the entrance!

This is my go to spot on my way to work very early in the morning always open but lately the…read moreworkers have had loud music playing not make an eye contact and yesterday when I went it was closed?! What is going on with the store?

I had one of the worst experiences of my life at this BP station (163 Pelham St, Methuen). During…read moremy inspection, my windshield was cracked while they were fixing the stickers. Instead of taking responsibility, the owner and staff denied it, saying it must have happened after I left. The truth is I hurriedly left the station and discovered the damage less than two minutes later. When I returned, I was humiliated and disregarded. The owner was dismissive, refused to even ask the inspector what happened, and tried to intimidate me into leaving. He even called the police when I insisted on accountability. This treatment felt discriminatory and completely unprofessional. To make matters worse, I had seen a similar incident happen to another customer before, which shows this is not an isolated case but a disturbing pattern. Consumers deserve fairness, honesty, and accountability, none of which I received here. I strongly warn others not to go to this location for inspections or any service.

Literally the worst experience I've ever encountered at a gas station! I never thought I would be…read moreone to review gas stations, in fact, I was even dissing on people who review gas stations before this one. But let me tell you this was the worst gas station experience. It looks abandoned, it's giving Stranger Things season 4. And even charged us $.12 without putting a drop of gas into our vehicle.

Great service, great prices. Clean place. No long waiting. Air pump machine availableread more

This place as far as mechanics are jokes. This guy charged me $400 for a brake job and still did…read morenot solve my problem. Then assumed I needed some other parts and wanted to charge me another $600. Ended up taking the car to the dealership and saved $300 and done right with no guessing on what needed to get fixed. Save yourself the headache and money and go someone else. Upsetting that a $300 job turned into $800.

They refuse to sell for the same price as fuel assistance if you run out. It would be quite…read moreexpensive if I didn't have fuel assistance which I didn't have enough this last time and had to pay the difference which was about 200 or so.

We ran out of oil early this morning. I called and spoke to Zach, who said he'd do his best as they…read morewere behind due to the snow yesterday. Less than a half hour later, Matthew was here, delivered oil and started the furnace! They have been our go-to company for many years and we'll be sticking with them.

I went in to use the bathroom and get a piece of Sal's pizza. There was a gentleman in the…read more bathroom cleaning it. I asked him if I could use the bathroom. He was so incredibly rude that I disturbed his work and yelled at me that I might as well I already walked so I told him he was rude, which she argued at me and told me I was rude. I asked to speak to the manager who sat there chewing food and smiling and laughing. . I asked to speak higher up manager and they said they didn't know how to get in touch with anybody else as they sat there and laughed all three employees I spoke to Rude and disgusting. I'd rather piss my then go in there again.!! no wonder this location has a half star rating. Your employers are the face of your business. And the ones I saw today were pretty ignorant. I'm a business owner in this them customer that way.

Spent 15 bucks on a car wash that didn't even wash my car, but didn't even wash the soap off of itread more

Updating with a higher rating because this gas station consistently has the lowest prices in town,…read moreeven without the cash discount. Not sure what the exact hours are for the attendants but they're there during the day at least. Still recommend getting air for your tires at another station if you can because the air machine is in such an awkward place here.

Great price, lower than surrounding gas stations. Handy location, easy in and out close to all…read moreAndover areas.