Been using this location for some time now. Honestly hadn't had any problems, usually really quick…read moreand helpful. That changed last night, I arrived at 9p to the pharmacy and was told my prescription was out of stock. The pharmacist told me he would call another location for my prescription. I stood there waiting, he never said he would be a few more minutes or anything. I had to say something to someone else about waiting for a long time. It wasn't until then I was asked if I wanted to take my prescription they had and pick the other one up from a different location. That could've been resolved 20 mins prior. Poor service

Terrible pharmacy service! Been forced to use this "local Walgreens" for years now. It seems most…read moreof the employees over the years just don't care about their jobs. Very rude black lady transferred me back into the queue when I was mid-sentence trying to find out why I was told 30 minutes ago my prescription would be ready and she is saying I have none. I was very polite but seemed to not matter. The guy that I spoke to after was pleasent, helpful and found the prescription instantly and let me know I could come and pickup.

The pharmacy here was slow before now they added a kiosk system that makes it twice as slow. This…read morewill be my last visit. They suck.

-- NOT THIS LOCATION --…read more Them: "You're order will be ready Thursday morning" Me: "Great" (I arrive Thursday morning.) Them: "You're order will be ready Friday morning" Me: "Ok" (I arrive Friday morning.) Them: "You're order will be ready Monday" Me: "Not Great" The pharmacist then recommended I get my refill at 3030 Main St (this location) because they were having issues getting my refill. -- 3030 MAID ST. LOCATION -- Me: "Hi, can I get a refill today?" Them: "Sure! Just give me an hour and half. And oh, here is a coupon for around $200.00 off on all your refills from now on." Me: "Hallelujah!" (I arrive later in the morning) Fortunately I had a chance to personally thank the lady who not only was super friendly over the phone, but also got me a generous discount. Thank you! -------------------------------------------- TL/DR: This location is way better than my old location. Longer drive to this location but hey, that's ok, they earned my business!

Worst pharmacy I've ever dealt with. 4 trips to the pharmacy, down to my last pill, five days…read morelater, I finally got my full prescription meds.

First time coming here for a prescription and already a bad experience. Apparently they shut down…read morethe pharmacy from 1:30 to 2 PM so the pharmacist can have a lunch break. That should be listed in the hours! I had a very limited break in my day today to come pick up a prescription and this is what happens. Horrible Customer Service! Very selfish. You guys should hire more than one pharmacist so they can take turns eating.

Carmen was the sweetest! I always find what I need at this location stocked up and the employees…read moreare always helpful!

There is a new female pharmacist there, who is extremely rude!! I wish I could find out her name,…read morebut she may be of Indian ethnicity. I had major dental surgery a couple weeks ago, drilling screws into my jaw. My Dr prescribed me pain meds and because she said there were "interactions" she didn't want to fill it. It's not her decision to fill it or not. My pain management Doctor decided that it was safe for me to have this medication. She then asks.. "Are you still in pain?!" and I said, of course I'm still in pain, that's why my Dr ordered the meds. She then replies, "okay I'll do it this one time". Can she even do that??!! I need a new prescription filled and I'm literally afraid to call there to have it filled.

This Walgreens has been the best ever! Yes, they are dealing with short staff issues in the…read morepharmacy but overall they're really professional and nice to you. The pharmacists are beyond amazing and they've helped me so much between fighting insurance and getting my prescriptions on time! The king waits are worth it and they're truly family when you're always there. The wait is worth it if you're here every week! Some people are impatient and in a rush but other then that I recommend them!

Same ole service issues... slow, incompetent and couldn't care less about the customer…read more Going elsewhere permanently!

DO NOT USE PHARMACY. My baby is very sick and it's been almost 24 hours since we've put in her…read moreprescription without it being filled. Tried calling and waited for an hour and was not able to speak to anyone. Using HEB pharmacy.

The workers here are extremely helpful, friendly and professional. I had a lot of questions on…read morespecific items and they were patient and knowledgeable. Perfect location for everything in the area and great pharmacy.

I have given 5 stars due to an employee I feel is exemplary .When an error occurred with the…read moredelivery of my prescription, I was very upset . I called and explained the necessity for getting my medicine on time ...the Manager, Mr. Vassa, not only displayed complete understanding of my situation but clearly went out of his way to ensure I received my medication on time. It was hand delivered a few hours later! An employee like Mr. Vassa is invaluable to any company that employs him ... thank you again for your concern for my health and quickly resolving the issue!!!! Peggy V

Would give 0 stars if possible. Refusal to ship medication when needed, severe delays in delivery,…read moremisinformation given by both pharmacy and logistics staff, resulting in harm to patients.

I don't blame the employees in the pharmacy. I blame Walgreens (Rite Aid) corporation. There are…read morereasons why the feds had to bail them out in their October bankruptcy. This year they will close 1,200 stores. This store in Frisco has some great employees (Laurence and Mounika) but all are set up to fail. Today, after a 45-minute wait, I was told there was a problem "with insurance." Never mind I had already waited ten days for this drug that was "out of stock." Never mind I it was a refill that was paid for by insurance less than 60 days earlier. Every experience is painful. Walgreens (Rite Aid) should understand that when you have to post a corporate sign imploring customers not to get frustrated with their employees because "someone loves them at home"---well, you're a failing company. This company can reorganize and get $3.45 billion (yes, with a "b") bailout---but until it focuses on the simple mission of providing pharmacy services quickly and professionally---it will be back in reorganization in short order.

They call you, then just hang up. Call them back, and…read morewaited in for 20 minutes. Finally, it was my turn, then they wouldn't answer the phone. I was going to switch my scripts to this pharmacy. I am going to have to rethink that. Coit Road in Frisco

Shashi Singh is far the worst pharmacist I have ever encountered before. She was incredibly…read moreimpatient, began raising her voice when telling me for her to use the prescription coupon my doctor gave me she would have to cancel my already filled prescription and re-put everything in and I could come inside since it would take a minimum of 20 min, mind you I have flu B and I was not trying to get anyone else sick. I explained that to her, she continued to argue with me and became angrier with me and told me I could just pay full price if I had an issue with it. I was only trying to understand why they would have to take my prescription back if it was already filled ultimately, I had to end up paying full price instead of getting $35 off of a very expensive medication. I have never left a negative review before and I hate that this is what it has come to. A little kindness and patience goes a long way and hope no one else gets treated this way. Praying she turns a new leaf and is kinder to others than she was to me.

I have updated my review from one star to three stars. After speaking with a manager yesterday,…read moreshe apologized for the terrible service I had the previous day, which was certainly not her fault. I believe the manager's name was Kassidy, and she also expedited my prescription. As others have mentioned, the pharmacy does seem to be understaffed which makes it even more important to have excellent employees.

Visited this location not only for my prescriptions, but also for my flu shot & vaccinations. The…read moreteam is super courteous and always able to answer any questions I may have whether in person or via messaging on the app. The team does a great job ~ really appreciate!

I really like this particular CVS. The customer service is always great and plentiful…read more I feel that there's a vast array of products for all ethnicities. Whenever there's a sale there's a lot of the product you're interested in purchasing. My favorite reason for shopping at this CVS location is that it's almost as great as a beauty supply store. My items of interest are always available and I can use a % off coupon and extra bucks when purchasing them. I don't have to worry about ordering online from another retailer.