Took a chance early one morning, as I was too rushed to make coffee at home. I asked for a regular coffee with heavy cream (liquid whipping cream). I have to say, it was the best drive-through coffee I've ever purchased. I got a large and was also pleasantly surprised that it was under $4. On my next trip, I ordered the same thing, which had been saved under my phone number. I was about third in line when my line came to a long, long, long standstill. The adjacent line kept getting new customers who kept swiftly moving right past those of us who were stuck! One can't get out of the line either, so you're there for the duration! I'm not exaggerating when I say that my wait ended up being around 15 + minutes. :-( The adjacent line being swiftly waited on was the biggest frustration ever! When I finally got my coffee, the girl said a man had ordered several drinks for a school and that had been the hold up! When I drove away, I then realized my drink wasn't hot! Warm, not hot. So, buyer beware. A large order can leave you in no man's land for quite some time as they do not seem to realize that this is a big problem for the one-drink person waiting behind who expects to move through at a decent pace, just as the adjacent line. read more