We rented Unit 508 at Crystal Palms Resort in Treasure Island through Oasis Getaways for a six-week…read morewinter stay. Our complaint is not that construction occurred. Major projects are sometimes unavoidable. Rather, we believe the extent of the disruptions affecting our stay was never adequately disclosed. During our booking discussions in the summer of 2025, no mention was made of major construction. The day before our arrival, we received an email describing a "much needed facelift" and advising us to expect some "exciting activity" during weekdays. What we actually experienced was far more disruptive. Workers repeatedly used our unit to transport equipment and materials, scaffolding was erected on our balcony, and our exterior windows and doors were covered with plastic for nearly three weeks, eliminating most natural light, airflow, and views. Noise, dust, and limited pool access further reduced our enjoyment of what was intended to be a premium six-week winter vacation. After discussing our concerns and requesting compensation, we were offered only a 10% discount on a future rental, the same offer apparently extended to guests whose units were affected far less than ours. Had we known the true extent of the disruptions before arrival, we would have seriously considered alternative accommodations. Our complaint is not that construction occurred. Rather, the full scope of the disruptions--including scaffolding, workers repeatedly entering through our unit, plastic-covered windows for nearly three weeks, loss of balcony use, noise, dust, and limited pool access--was never disclosed before or during our stay, leaving us without a realistic opportunity to make alternative arrangements

Absolutely unacceptable experience -- avoid this rental This…read morewas one of the most disappointing rental experiences I have ever had. After paying to stay in this condo, we were shocked to be hit with a $200 "cleaning" charge for items that were nothing more than normal, minor use -- including wiping out a freezer and cleaning a stovetop. These were simple wipe-down tasks that do not justify an outrageous fee. Even more concerning was the way our service dog was treated. Our dog is a legitimate service animal who has been accompanying us for over a decade, yet the property attempted to report him. The lack of understanding, professionalism, and respect shown toward a trained service animal was extremely upsetting and unacceptable. A rental company should understand the difference between normal occupancy and damage. Charging excessive fees for routine cleaning while questioning a service animal reflects a lack of fairness and customer service. I would strongly caution anyone considering staying here. There are many rental options available where guests can expect to be treated with basic respect and where reasonable expectations are applied.

Heidi was a blessing , we had our daughter's engagement celebration on the beach , we went to the…read morebar to wait, we watched from the pool area , it was an amazing experience.

This is a beach resort that is very nice. The rooms are ok somewhat dated. The restaurants are…read moreEXCELLENT, but expensive, which is probably expected. The service in this hotel is very good overall. The pools and the beach are superb. We chose this resort as a special anniversary vacation, and this is part of the lower review. We ultimately felt the hotel discount promotion and phone sales was misleading. Ambiguous communication led us to believe we would receive a free night, however we later realized and were told that the discount was already built in to our price, although no sign of discount was found anywhere on our invoice. I'm self employed and I've managed business for 35 years, and I've not seen discounts that don't show on an invoice. Se beware of promotional discount offers as it may not be what you expect, and you'll be left with no way to disprove the phantom discount because it's not on your invoice, apparently is just spoken. Overall service was very good. We had a minor blip in the maritana, which was the wrong dessert brought to us, and presented as "happy anniversary" with a chocolate that said that, but was strangely charged to us. The waitress handled it like a pro. I would advise the chef to either ignore birthdays and anniversaries and that sort of thing, or offer a small free dessert. But definitely don't bring out a "happy anniversary" dessert then charge for it. Also had overcooked hard poached eggs at the society table - no big deal just no runny yolk. If not for the price, who cares? But with such a great menu and fantastic chef, they should get eggs right. No discount offered. But I ate it so... All of our food was great, and really well developed and complete dishes as if it were Michelin rated. Cheers to the chef. Just two very minor fails. Overall it was a nice stay but we won't go back mainly because ultimately they didn't step up over a $600ish discrepancy over a 5 night stay. Look at my reviews. It's very rare I don't write 5 stars. I'm not one of those people that gives a bunch of bad reviews. The highlight of this resort is the beach, the pools, and the menu. Service is good overall. So definitely some good.

Stayed there in April with family for a few days. The staff were very friendly, the hotel is clean,…read morerooms are spacious, and food was really good. I also love how close it is to everything. The pool areas is great and I love how family friendly it is. I will def book again because the prices don't break the bank and you feel like you're at a mini resort.

My husband and I came here for our honeymoon, and had a great time overall. The hotel is very nice,…read morewith some fun amenities-- the pool was our favorite! We were able to enjoy the pool, and went to the rooftop once or twice while it was empty during the day. We also enjoyed food at one of the restaurants, here, which was amazing! The walk ability here was a bit disappointing. Access to the ocean seemed to be just across a street or two, but we had to walk quite a way to get to a public entry point. Overall, this was a fun spot to be in, but I would not plan another trip here, considering the price point, and what you get for it. The cost is much higher than hotels without the boutique feel in the area, and I did not feel the amenities made up for this.

Keep in mind these units are individually owned. Some are much nicer than others. We stayed our…read morefirst two days in unit 50 and it was just gross, filthy, dated in major need of repairs and updating. I want to warn others unless you want a college frat house party room, room 50 is probably not for you. Unit 29 is absolutely delightful! Spacious room with retro decor and dishes. It reminded me of my childhood. Large living/ dining area with a partial ocean view. King size bed with a huge closet for storage. Those of you that love a fan, the bedroom has a fan over the bed on the ceiling! It was wonderful!! Everything you need is here! I would love to stay here again. I'd also like to mention the house & ground keepers were excellent and friendly. The place is really kept up nicely.

Such a great vibe. Easy place to settle in. Other guests and residents are so nice. Kids had a…read moreblast. There's a soft-serve ice cream place in walking distance, and nearby Cuban restaurant with good take-out. A local company sets up an enormous water slide on the beach in front of the motel, which was an unexpected perk.

Perfect for a group of 8 for a chill beach bachelorette. The bride researched and booked two…read morecottages for us and was extremely pleased. Easy walk to the beach with inexpensive towel, chair, and umbrella rentals. The rules were reasonable and we loved the colorful mod decor. We could walk to a few restaurants but when we ubered to St. Pete the prices were surprisingly low. There are outdoor showers and a cute communal area with hammocks, corn hole, and giant connect 4. The AC worked well and the shower had good pressure. Beds and linens were clean and comfortable. We had ample towels. The area is very safe and quiet. We all had a great time!

Great place , retro cottages , nice outdoor private shower at your unit! Right across for the…read morebeach! Walking distance to Caddy's and Kitkkia.. (sp). A cool local dive bar across the street .

This is to update my original post. Several items in our…read morerented condo needed to be addressed. (broken chairs, refrigerator door, plugs not working, etc...) I sent an email each morning with my concerns. Apparently, the email was NOT read by the "powers that be" and I was using the wrong email address. Therefore, I was not getting a response. I was finally contacted by Amanda, a representative for Plumlee. The items in the condo were not fixed during our stay, but they were able to get the AC working when it went out. Amanda was pleasant and informative.

This was the third year we have rented from Plumlee. The staff is excellent and very accommodating…read morewith any issues. I do feel that the beds should be decent with the price we are paying. All three bedrooms in our unit need new beds and were told it was out of there hands and up to the owners. The oven took over an hour to get to temperature and both showers had no water pressure and didn't drain properly. Aside from that the view and location are unbeatable but wish some upgrades would be done.

Always a pleasant time. Love the beach and the pool is wonderful. What a wonderful place for…read morecouples and families.

The Rooms are not well cleaned and the Front Desk personnel is rude and dismissive to any issues…read more Also security is terrible with 1 security person overnight whom you never see. One of the 2 chairs in front of our unit disappeared one evening. We called security person Jarrett & not only did he Not show any interest, he said it happens all the time. The rooms are tacky & outdated as well as the attitude of the staff! They certainly need to hire younger, fresher, and a much more professional staff who enjoy their jobs, as opposed to the current worn out unhelpful , unhappy staff! {I also noticed that ALL the cleaning staff is only black with the exception of Leon the Maintenance Man, while the rest of the staff is white...I wonder why?? {The office staff, security staff & maintenance staff are all white!!} I must add that the cleaning staff was friendly & professional Compared to the other staff members. There are much better places to stay !

October 16th 2021 this was our 3rd year that we have made a family vacation at this place what an…read moreawesome place 2 pools, 2 blocks to the ocean. Walking distance to town we are planning on coming back next year I would recommend anyone thinking about coming to Clearwater Beach check this place out.

So easy, so family-friendly. Pools are semi-private. Walk to the beach is easy. a nice home away…read morefrom home.