Bought our 1st tractor from Bramlett this past weekend. Outstanding people to deal with, answered…read moreall my questions, and spent as much time as I needed to go over the tractor...

Store is getting one star because they know how to open the doors…read more I had a JD48R walk behind in the shop at United Ag wher they lied to me about the issue so they would not have to warranty the work. I picked up the mower from them and took over to Bramlett where I thought they may treat businesses better. They said the Valves needed adjusted and they did it and expected me to pay. This is on commercial walk behind with less that 200 hours and less than a year old. Anything minus maintenance should be covered under warranty almost. They went ahead and let me take it and dealt with the warranty on there side after I would not pay. Mower started a week later doing the exact same thing and I returned it. Over a week into it I called for an update and they lady in service said they have not even looked at it yet, and they are over 3 weeks behind. I got mad, as this is how I make money so I picked it up and took it to another dealer. They pulled the plug and found it to be a head gasket which is a known issue on the FS600 motors in 1 day. Had it fixed and returned in 2 days after that under warranty. The entire time this was going on with the mower, I had a RB400 pressure washer at Bramlett because it was not creating the pressure it was supposed to. Took it in, told them the problems with it, and 3 weeks later they said it was the valves. When they were on the phone talking about the valves were on order and waiting on parts they gave me no indication of price to replace. Today I got a call it was ready to go and its over $414 dollars to fix the valves. I paid under $600 for the machine new, and now they are barely over $600 new. So they got no go ahead and really dont care what the price is they are going to fix no matter what (without approval) and expect you to pay. At that price and the way they were on my mowers, and not knowing how to look and find a simple head gasket leak I dont even know if that is what is wrong. Now writing this letter, I have been sitting on hold for 30 minutes and probably will not get a response or a solution to this at all tonight. I will leave it at this. If you want John Deere and you live next to Bramlett and the only other John Deere is 3 states away. Make the drive through the other two states to get to the next closest dealer. The date today is 7/26/2021 Call time was 5p.m and now 5:33 which is past their closing time. Stay tuned.

Great service, helpful employees. I brought the Bad Boy zero turn in for a drive belt and general…read moreservice. I was treated honestly.

I sent a Hustler X One to them this summer. The throttle cable was loose. After checking the unit,…read morethey called and said some bearings were bad. I gave approval to fix. $750 later the mower was picked up. The very first time i went to use it, there wasn't enough power to engage the mower deck. There had been no problem with the carburetor when I took it in. I called and they said it must be the carburetor, if I would bring it back, they would replace it and just charge me for the part. It is very difficult for me to take it to them, paid a guy to do so. We had to pull it onto a trailer with a tractor. After 30 days, my son-in -law picked it up. The first time I went to use it, at full throttle the power was about half of normal. Then I tried to run it. A extremely high pitched squeal from the left rear. I called them immediately. Dr Bill' said "I would have never let it leave with a problem". Bring it back". Well he let it leave the first time with a problem. Now a second time. I am 74, I don't have help to take it back to them again. I haven't had a mower that worked since June. What was a loose throttle cable has turned into almost $1000, two trips, and a mower that still has a major problem.

My wife bought me a Bad Boy zero-turn for Father's Day, and their customer service team helped her…read morethroughout the process. I haven't had any issues with the mower so far, but if I ever do, I hope the service is just as good. Having on-site service technicians to handle warranty and mechanical issues was a major selling point for us, especially compared to buying from a big-box store. I've always felt that with a local dealer, the relationship begins after the purchase. With big-box stores, it often feels like the relationship ends at the register. That kind of customer support makes a difference.

After years of fighting with a mower that constantly broke down, I made the decision to get new…read moreequipment. The staff at On Track Equipment really made the selection and purchase process as painless as possible. I recommend them as a first stop when looking and new trailers, mowers, or tractors!

Leadership is fantastic! Mainly want to compliment the Service Department. I was notified every…read morestep of the process. Amazing service and amazing results once your machine is back. I'll go nowhere else.

every time I need service , the service managers come up with incredible story how I have caused my…read moreproblem . It gets tiresome . Ask the service manager on duty Saturday 11AM , how I am asking too much much of my 4044M and " overworking " it by handling round bale hay . Which my 1995 Kubota handled for 4 years prior and it was 3 cylinder 27 HP ...WTF , either you sell a farm tractor with EXTENDED WARRANTY , which sales person recommended buying so ALL repairs warranted while financed , I don't call $4200.00 repair for me to pay ANY part of acceptable deal . I believe UA&T double dipping , charge me AND JD .. something WAY off and was same about pinch over year ago with computer failure .. This has to stop . TS

This is my first bad review. I don't ever want to say anything bad about anybody so I'll leave it…read moreat that. Ordered a part on April 18th and still waiting. No tracking because I was told it will take 2-3 days, very poor customer service and it's not my first time buying from the place. I paid for part and shipping on the spot so it isn't my money. I don't need my part or refund, use the money and buy your employee a box of donuts or something. Good luck

Was helped today by David and a nice young man that we didn't catch his name, but they were super…read morebusy and went above and beyond to help us as per usual. We love this place and the attention we always receive. Great group of folks all around.

AgroTech absolutely saved my property. I wasn't dealing with…read morea minor nuisance, I had 8 acres of grass burrs, knee high, and that was about all that would grow. They were everywhere. My wife complained, workmen complained, the garbage truck driver complained... I'm certain the dog wasn't happy. They came out and treated with pre-emergent, and I'm honestly shocked at the difference. The burrs are gone. Not "better", gone. We can actually walk outside again, and I'm no longer bringing a house full of little landmines in on my shoes or stuck to my pants. I'll admit, I was skeptical at first, but not anymore. If you've got grass burrs and you want them gone, give AgroTech a call.

These people are phenomenal. We buy ag diesel, herbicide, and liquid feed from them and have never…read morebeen disappointed. Incredibly knowledgeable and friendly.

Panels were delivered with wet paint which resulted in MANY areas where the paint was completely…read moreremoved due to being stacked together and friction. The paint was so wet, a puddle of green paint collected under our trailer. The welds are not pretty and we will see with time if they are sufficient in strength. When I spoke to the salesman Tim about my concerns he was incredibly rude and gave a different story to me and my husband regarding whether or not the paint was wet. If wet, he seemed to think it was acceptable. He did concede a $50 price reduction in the end. The delivery driver was extremely courteous and helpful. If I had to do it over again I may just save up more money and get panels at Tractor Supply or McCoys. With some extra work to sand and repaint areas on each panel, I think this will work for now. I just hate it when men treat women like they are stupid. I think I know the consistency of wet paint and can asses the future problem of areas of metal exposed to the elements. Overall, know that these panels are dipped in paint. Not powder coated. The price is nice, but you get what you pay for.