Very pleasant experience here…read more We called a few days in advance to rent a fishing boat for 4 hours. We thought the price was quite reasonable. When we arrived, we were shown a safety video on boating. The worker at the time then met us at our boat and gave us more tips. We had no trouble on the water, and it was a great day. The only thing I would suggest is a more streamlined payment and paperwork process. It's still a bit old school and time consuming. Great day on the water!

Do not trust this company AT ALL especially the OWNER and if you look at previous reviews, this is…read morenot the first time. Before you do ANYTHING and I mean ANYTHING AT ALL, have them show you the propeller regardless if there is a swim deck on the boat or not BEFORE you SIGN ANYTHING AT ALL OR TAKE IT OUT IN THE WATER. Trust me, it will save you in the end. DO NOT SIGN ANYTHING UNTIL YOU HAVE READ EVERYTHING ON THE PAPER AND HAVE SEEN EVERYTHING! We ended up paying for a new propeller that "was broken" and which ended up not being the cause of us stranded in the water. According to one of the employees who opened up the motor and I quote "You are fine, it's nothing. It's just the pin." He then yelled across the parking lot to the owner "it's not the drive, it's the pin in the transmission. We just need a new pin." The owner's response "I still need to put a new prop on it." Again, we were told by the employee we were not at fault. The owner then removed the 3 blade prop, removed the plastic sheath, said that part was fine. He did not charge us for a new plastic sheath and then put a 4 blade prop on the motor, which we were charged for. Apparently after we left, they replaced the pin as we saw the same boat in the water a few hours later. So for the frustration and dishonesty from the owner, if you still rent from them, DO NOT SIGN ANYTHING UNTIL YOU QUESTION EVERYTHING AND TAKE A PICTURE TO COVER YOUR BUTT. Do not trust and take your business else where.

Two friends and myself did a wine tour with Frank as part of his 'vine Tyed wine tour' and had the…read morebest time. We did a private wine tour and had a van to ourself, at a very affordable price. Frank picked us up at our requested location and drove us to wineries of our selection. He was very knowledgeable of the area and gave great recommendations. Each winery he took us to, he patiently waited for us. I would highly recommend Frank and his awesome company to anyone in the area looking to have a driver for wineries or a captain for boating!

My friends and I had the best time on our wine tour with Frank! He will pick you up wherever you…read morewant and drop you off at your location of choice. We went to six wineries in one day and Frank happily waited for us as we went to each winery. I highly recommend Frank and believe he is the most affordable option for anyone choosing a driver for a winery tour!

Great boat tour. Staff are very attentive and helpful. Historical info is an added bonus. Best…read moreride on the lake!!

Enjoyed the ride and the little history tour. For what it was, it was a good experience. I think in…read morethe time of COVID, there likely shouldn't be as many people on the boat, but I understand it's a business that is very much so dependent on tourism and more bodies for profitability. The audio history tour was interesting, especially if your from the region and the ride itself was smooth and historical considering how few steamboats are still in operation in the states/world. They have reasonably priced concessions available on the boat, but note it's cash only.

This is where all the big boats on Lake Chautauqua dock but being a small lake, nearly every boat…read morehas a gasoline (none of the marinas even sell diesel fuel) engine and a 35 footer is considered a big boat. This marina also has the best facilities such as a restaurant, an on rails boat lift, in house marine mechanics & etc.

We were referred to Holiday Harbor by another resident in the area. It was a pleasure to deal with…read moreJamie who is very knowledgeable and very professional. Very recently, I was in their office to drop off the batteries for our pontoon boat. That evening, I received a text from an antagonistic individual in the neighborhood which included a photograph of me covertly taken while I was in the Holiday Harbor offices. The text included profanity and threats. It turns out that Charles, the owner of Holiday Harbor, took the picture and sent it to at least one individual in the neighborhood, who then used it to send a threatening message to me. That individual was arrested and, when confronted with his actions, Charles indicated he does this type of thing routinely. I have never encountered a business owner, particularly in a small community, that behaves in that fashion. It is astonishing that a local business owner would act in that manner, intentionally and deliberately creating a controversial and potentially dangerous situation. I strongly recommend, for your own safety, that you avoid doing business with Charles. He has a great staff, but he should not be trusted whatsoever under any circumstances. Regrettably, there is no option to rate this business with less than one star.

A trip to Niagra Falls is special, but if you don't do this boat ride to the falls your trip is not…read morecomplete! The prices are very reasonable especially with the exchange rate. The falls are amazing but when you ride right up to the falls and you can see them from water level there's just no describing how awesome and powerful nature is! The lines actually moved really quick especially for the amount of tourist that were there. The boat ride is around 20 minutes. The view of the falls from the American side is really good as well when you're riding by. If you're on the American side you can do the Maid of the Mist boat ride, they both take you to the same spot. American boat rides were blue ponchos while the Canadian side wears red. Great for an individual, couple or the whole family! Was not disappointed at all.

We booked a tour the night before for the following morning. It was easy to book online, and with…read moreconverting the price to USD we felt like it was a great price for the ticket. It was super easy to locate the meeting point for the boat. As soon as we walked past the main downtown area we saw the blue arches showing Niagara City Cruises. Online there was a disclaimer that even though you are booking a specific time you may need to wait past then to get onto the boat. We arrived at 10:20 for our 10:30 cruise and were promptly beginning out walk down towards the boat at 10:31. When you get to the meeting point for the boat you join a queue that then goes into the lift that will take you down to the boat. There are 2 lifts running at the same time so this process went quickly. Once we made it off of the lift we followed the signage for the departing boat. Before we joined the next queue to get onto the boat employees were handing out ponchos that were included in the ticket price. At this point there was a stand selling snacks and drinks. We did not take advantage of this at this time, so I cannot comment on the quality of the food. We conrinued to head towards the next queue which would lead us onto the boat. We had the option of riding on the top of the boat or the bottom, and we chose the top. It was quiet crowded up there but it did seem like no matter where you stood you had a view-and you were going to get soaked. We were absolutely drenched. They take you right to the bottom of the falls. It was an amazing experience that I am so glad that we did! After our trip I watched the later boats going to the falls and I was shocked at how close the boat actually takes you. At some point the most from the falls was so thick I couldn't see. It felt like we were in a rain storm and we were all cracking up and how crazy it was. This tour is 20 minutes which seems like the perfect amount of time to get drenched. We saw both falls, and no matter what side of the boat you are on you are going to have a great experience. Getting off of the boat was quick and easy. They offer recycling for the used ponchos. When you continue on you will run into the food and drink stands as well as ample seating and restrooms where you can regroup before continuing on. They do take your photo before you get onto the boat, and you have the option to buy it for $50 CAD. This include 2 8x10 prints and a digital download. They do add fun backgrounds to the photos, and they do look like there was some kind of editing done to make the image look a little finer. Converted to USD I thought it was a good price for a great souvenir. I will be hanging the photo in my house! We had very little interaction with the employees, which I feel was a result of them operating efficiently. We didn't have any hold-ups from the time we arrived to when we exited. At the end you queue for the lift to take you back up to the original booth for Niagara City Cruises. From there you can simply keep walking and enjoy the view of the falls from the trail. Quick, efficient, and no frills for a fair price.

Went on the 3pm tour leaving from McCrea pointe park. Had a delightful time the tour was…read moreinformative but in a fun way. Giving a variety of facts and local color. Go on this tour well worth the price. The crew and captain answered all my questions.

The Chautauqua Bell is a wonderful thing to do during the summer. You can have a special event…read moreaboard the boat. You can plan to eat dinner on board. Sometimes they do special events like murder mystery dinners. We had a special event on the boat with hors d'oeuvres. They have an open bar prices are a little high. Our boat ride lasted about two hours we have gone in the lake itself and other times we have gone along the river. I always enjoy myself at this venue. There is free parking. Restrooms available. Friendly staff on board. Beautiful scenery.

July 2026. We're back again!!!…read more7 rides this year. The whole staff is great! Friendliest people ever!

What a thrilling and fun adventure! I have taken a ride on these boats twice and both times were a…read morefantastic adventure. I have only done the open air boat, so this review pertains to that experience. It was like a natural thrill ride/roller coaster. ( Fast speeds and spins, but also some amazing views. One thing to note is make sure you keep your group close together so you can actually be seated together. If you live local, check for discounts online. At one point it was almost a $20 savings for having a local address! If you are looking for a unique, fun adventure, definitely check this out!

I had a great experience renting from them for today's Paddle Up the Niagara event around Beaver…read moreIsland. I requested a single kayak an hour before the event and Jacob was there, waiting for me. The kayak was a good one and had no issues with its maneuverability over the 2.5 hours I was in the water.

We booked a kayak tour by sunset on niagra River. IT was…read moreabsolute amazing. Tom showed us Some Nice spots on the river with lots of birds and even a bald eagle we saw. We watched the beautiful sunset. We recommend this tour. Greetings from the Netherlands Aram and Elaine

Booked our pirate adventure for our family of 3, and it was great! My almost 3 year old loved…read moreshooting the water cannons and was very concerned about finding the treasure. Would absolutely recommend to anyone with young kids.

This was so much fun for the kids. Great entertainment. I would recommend this for kids 10 and…read morebelow our 12 year old was not interested in most of the activities.