Not waste people's time making them watch a video just to not be able to ride anything. Coming from…read moreout of state, which is hours away just to be told we don't have boats for rent after being told there is 2 open boats.

Rented a kayak. Staff was personable and quick. Very reasonable price for 2 hours. Kayak was a sit…read moreon top type. Glad for that. Next time I'm wearing water socks. Downside is kayak didn't have a seat back. Don't know if it should. This old dog would've appreciated one.

Two friends and myself did a wine tour with Frank as part of his 'vine Tyed wine tour' and had the…read morebest time. We did a private wine tour and had a van to ourself, at a very affordable price. Frank picked us up at our requested location and drove us to wineries of our selection. He was very knowledgeable of the area and gave great recommendations. Each winery he took us to, he patiently waited for us. I would highly recommend Frank and his awesome company to anyone in the area looking to have a driver for wineries or a captain for boating!

My friends and I had the best time on our wine tour with Frank! He will pick you up wherever you…read morewant and drop you off at your location of choice. We went to six wineries in one day and Frank happily waited for us as we went to each winery. I highly recommend Frank and believe he is the most affordable option for anyone choosing a driver for a winery tour!

Great boat tour. Staff are very attentive and helpful. Historical info is an added bonus. Best…read moreride on the lake!!

Enjoyed the ride and the little history tour. For what it was, it was a good experience. I think in…read morethe time of COVID, there likely shouldn't be as many people on the boat, but I understand it's a business that is very much so dependent on tourism and more bodies for profitability. The audio history tour was interesting, especially if your from the region and the ride itself was smooth and historical considering how few steamboats are still in operation in the states/world. They have reasonably priced concessions available on the boat, but note it's cash only.

This is where all the big boats on Lake Chautauqua dock but being a small lake, nearly every boat…read morehas a gasoline (none of the marinas even sell diesel fuel) engine and a 35 footer is considered a big boat. This marina also has the best facilities such as a restaurant, an on rails boat lift, in house marine mechanics & etc.

We were referred to Holiday Harbor by another resident in the area. It was a pleasure to deal with…read moreJamie who is very knowledgeable and very professional. Very recently, I was in their office to drop off the batteries for our pontoon boat. That evening, I received a text from an antagonistic individual in the neighborhood which included a photograph of me covertly taken while I was in the Holiday Harbor offices. The text included profanity and threats. It turns out that Charles, the owner of Holiday Harbor, took the picture and sent it to at least one individual in the neighborhood, who then used it to send a threatening message to me. That individual was arrested and, when confronted with his actions, Charles indicated he does this type of thing routinely. I have never encountered a business owner, particularly in a small community, that behaves in that fashion. It is astonishing that a local business owner would act in that manner, intentionally and deliberately creating a controversial and potentially dangerous situation. I strongly recommend, for your own safety, that you avoid doing business with Charles. He has a great staff, but he should not be trusted whatsoever under any circumstances. Regrettably, there is no option to rate this business with less than one star.

This is a CAN'T MISS experience! I guarantee the first question that your friends will ask you…read moreafter your Niagara Falls vacation will be - "did you ride the boat?" Boarding experience was efficient. They have attendants to usher you into one of several elevators. Then a short walk down to the platform while you wait for one of two boats so the wait is not long. Red ponchos given to you which are complimentary. PRO TIP: you'll get the best pictures if you're lucky enough to be able to get a spot on the upper deck near the railing. We were so lucky to be "cut off" from the line ahead of us for one boat and had to wait for the next boat, which turned out to be excellent for us. I wonder if you can request to wait if it looks like you're going to be the last ones on a boat. Surely the last in line will be towards the back of the boat or on the lower deck. But even if that's you, don't be worried - the boat sails in, and then turns around to go out. So even if you are in the back, there will be an opportunity for a picture. No announcements from the captain. No demonstration of putting on life jackets or at least told where they are located. Any boat tour I've done in the US would typically have something like this. Guess it's different in Canada. Everyone loaded, the boat just goes. And what a spectacular view. Take your family pictures as you are getting close, because after a certain point, you will feel the power of the falls. Eventually all you'll be able to see is mist. And it will feel like you're caught in a rain storm. The crowd all yells, laughs, and screams in excited unison! At some point, you could even say you're just trying to survive. You'll be lucky if the poncho hood stays on your head and that it covers both of your arms. Our hats were soaked and shoes were drenched, but we had so much fun! Definitely an experience that my kids will remember for their lifetime! Highly recommend!

I'm going to get the bad news out of the way: do not, I must repeat, do not order a hot dog on…read moresite. It was one of the saddest, most repulsive things I've been served. Kid you not. Tasted like it had been boiled for hours then sprayed with grill marks. Simply awful. The one and only bite I took was already half way down my throat when I realized I wanted to get as far away from it as possible. That out of the way... Everything else was a charm! I boarded Niagara City Cruises with the confidence of someone who had never seen Niagara Falls and assumed the complimentary red poncho would keep me dry. Wrong. We got absolutely blasted by the falls! It was spectacular fun! The experience began innocently enough. The falls looked beautiful from a distance. People were smiling. Birds were flying. Families were taking photos. Then the boat moved closer and nature abruptly decided that everyone on board needed a shower. Literally thousands of gallons of water a second are crashing from the sky. The poncho performed admirably if its job was protecting approximately 60 percent of my body. My hair and face were soaked. My pant legs and shoes were drenched. My poncho kept bellowing in the wind. I looked around at one point and I saw that this was everyone's story. The closer we got to the falls, the less we could see. The magnificent view slowly transformed into a white wall of mist, wind and life choices. Conversations became impossible. Communication was reduced to pointing, yelling and laughing. The power is overwhelming. The noise is deafening. The mist is relentless. The memory is unforgettable. Yes, it was incredible and I wish to have this experience -- without the hot dog -- all over again!

Went on the 3pm tour leaving from McCrea pointe park. Had a delightful time the tour was…read moreinformative but in a fun way. Giving a variety of facts and local color. Go on this tour well worth the price. The crew and captain answered all my questions.

The Chautauqua Bell is a wonderful thing to do during the summer. You can have a special event…read moreaboard the boat. You can plan to eat dinner on board. Sometimes they do special events like murder mystery dinners. We had a special event on the boat with hors d'oeuvres. They have an open bar prices are a little high. Our boat ride lasted about two hours we have gone in the lake itself and other times we have gone along the river. I always enjoy myself at this venue. There is free parking. Restrooms available. Friendly staff on board. Beautiful scenery.

I got soaked from head to toe and the boat went SUPER fast. The staff were super nice. They played…read moremusic so the vibe was also nice.

August 2025. Came for 3 rides. We had Lexi and Scott as our…read moretrip leaders. Captain Nick was great.

I had a great experience renting from them for today's Paddle Up the Niagara event around Beaver…read moreIsland. I requested a single kayak an hour before the event and Jacob was there, waiting for me. The kayak was a good one and had no issues with its maneuverability over the 2.5 hours I was in the water.

We booked a kayak tour by sunset on niagra River. IT was…read moreabsolute amazing. Tom showed us Some Nice spots on the river with lots of birds and even a bald eagle we saw. We watched the beautiful sunset. We recommend this tour. Greetings from the Netherlands Aram and Elaine

I took my kids. 5 and 7…read more It was amazing, even though there were no other people on the boat considered it was a Sunday. They did a great job, amazing little show on the water. All the actors were great and the experience was unique. My kids loved it, and the show was entertaining and the comedy was great for adults and kids. I would highly recommend this to anyone with little ones or even a couple for a fun date.

You guys are awesome! Just to let you know my 3 year old just said "i love pirates" and there is…read morenothing more I need to hope for in life because that was amazing. Thank you for everything