Re wiring, fixture replacement. Mr. Strong was prompt, reasonable cost, and so nice to work with.read more

Dean Heating & Cooling is a great company here in Lexington, KY They repaired my Furnace when it…read morewent out last year and also installed a new heat pump in my home as well. I have been using them for many years. They have wonderful Technicians and when my plumbing for my toilet was stopped up they completely flushed the drain and there plumbers even cleaned up after they were finished. They even gave me some tips on my water heater and how to save money by using less energy. They have always been on time efficient and they have excellent prices compared to other companies I have used. Anytime my neighbors have trouble I always recommend them to this company because I have always had excellent service with this them they are great and do an awesome job at a reasonable price.

Dean installed a heat pump and a furnace for us within a week we had to have him come back out for…read morea service call and he tried to charge us $65.00. We refused to pay because it was A BRAND NEW SYSTEM THAT HE HAD INSTALLED and he cursed at us and hung up on us. We think the professional thing to do was stand behind his work, politely oblige and fix it which is all that we had requested. Incident took place in 2001 and we have never forgotten how VERY RUDE and UNPROFESSIONAL he was, WOULD NOT RECOMMEND to family or friends!

Mark was a referral and what luck! The best thing to do is give him a basic idea of what you want…read moreand price point and let him do his thing. He is meticulous and kept in touch with me to let me know where we stood with inspections and even where the other contractors were in the jobs. Mark has the best personality and was there at a moment's notice with any concern. And he had plenty of resources up his sleeve to help get our place finished. Even when I felt I was ready to jump off a bridge, he had it all under control. And I don't know a lot about lights but I can say the way they are placed in the garage bays are pretty awesome. He also had a fella that did drywall and this man was a pro. He was supposed to come back and sand and I'm not sure what exactly because it looked perfect to me. When we get ready to do the house, Mark will be in the middle of it all and I hope we stay friends for years to come. Plus, he promised me a disco ball!

They didn't finish the job the promised and it turns out they half assed the job they did and now a…read morequalified electrician is having to redo my house. Definitely don't recommend.

We had a power issue during a stretch of very cold weather, with even lower temperatures expected…read morethe next day. I left a message, and Alex reached back out before long and was willing to come help despite the short notice. They were easy to work with, professional, and got everything taken care of quickly. The price was fair, and we were extremely thankful they were willing to make the long drive to help when we were in a tough spot. We've definitely found our go-to electrician. Thank you again,

Had the good fortune of meeting Jamie at Outback one evening and kept his information…read more We suspected a drip behind our shower and had a slow bathroom sink drain. Jamie quickly determined that we had no leak and took him 2 minutes to clear the drain. I will definitely be sharing his information with the community in which I live.

Great business to work with. Jamie answers the call quickly and schedules immediately. Once on the…read moresite, they give you an accurate quote so you know exactly what you're dealing with. Personally, I've had them out to the house twice on two different jobs. They replaced a sewage ejector pump in my basement on one job and cleaned out a condensation line drain for me that was blocked on another. Both times they came out when they said they would, quoted me a reasonable price for the job, and completed the job quickly. They are true professionals. Any time I have an issue in the future, they will be my first call.

The plumber who made the service call at our location was professional, friendly, and courteous. He…read moreexplained what he was doing and answered all of my questions. I would highly recommend this company again, anytime.

Was told final check was sent, not received, called AGAIN, didn't send, supposedly sent AGAIN…read moreWednesday, and STILL no check. 14 days according to state to receive final check, Monday, I guess we will be making some phone calls. Won't return phone calls, won't respond to messages. Sound like a trustworthy company?? Sent home early many times bc no work then given ultimatum in an emergency to stay or turn in keys. Was told if I didn't turn keys in DURING THE EMERGENCY, that money would be illegally deducted from my final check, for them to pick the truck up from my residence. All they had to do was literally wait for me to get back from the hospital, and bc I quit, I would have GLADLY taken the truck in. Petty and ridiculous!! Still waiting for my two last, hard earned, shortened due to having no work, checks! !

Their bid was 15% less than our second bid. They were on time despite rain, the installation crew…read morewas great and our estimator/project manager Sam was excellent to work with. We highly recommend them for HVAC work. Lee and Robert Ball

Overall, I think they did a decent job and charged a fair price for a small repair. Based on my…read moreexperience, I would proactively confirm your appointment the day of service to make sure they actually show. If you want the full story behind that recommendation, please see below. I called several plumbing companies at the beginning of this week for a sink issue. Most has voicemail and didn't call me back. King's helper made an appointment for the end of the week. I'm guessing since it was a non-emergent small job, it's not the most exciting to service companies. They were supposed to come late morning, but I hadn't heard anything by 11:30AM, so I gave them a call. They said they called me 2-3 times in the morning, but didn't get through, and filled their time with other customers. I didn't have any missed calls or voicemails, and it was never made clear that the appointment would be canceled without making contact the day of. I indicated I didn't have missed calls, so they said they would add me to the end of the work list for the day. They did manage to get to my house mid-afternoon and compete the repair. The plumbers that showed were nice, and I felt the price was fair for the work they did.

I have relied on this company for plumbing and HVAC needs for more than 25 years. All of their…read moretechnicians are knowledgeable, friendly, and honest. More than once they have worked me in the same day when a furnace or water heater has gone out.