The staff here is great. We have used this printer since 2018. They have done large orders for us,…read moreas well as smaller orders as well. The last time we use the services both times we use Justin as our contact person. He is a great technician and he has a reputation for having great customer service. This time I worked with Ken and he was very customer service oriented as well. What I like about this printer is that they have the ability to give you estimates of how much you are , expecting to pay, they give you options when it comes to print style and design, and they are very upfront and honest with you about outcomes of your project. You can do all of this on email with them before you even have to visit the store. When you visit the store, you've already sent your print job to them on email. You just might need to drop by to drop off materials like specialty invitations, which was our project this time. I appreciate that Ken verified and sent proofs of our printing job on email for us to have a look at before we approved the final project version. Overall, Ken is a great printing technician and expert. His patience with our event team was awesome. The rest of the staff is very customer service oriented too. I recommend Copy-It La Mesa, CA!

The best service, great quality, and very good prices. It is…read moreso nice going into this copy place because they can do pretty much anything you need and they're very kind when talking with you. They helped me to get the exact service I needed.

This review is long overdue seeing that the last time that I reviewed Mike and his business MAC…read morePrinting was in 2020. Needless to say I've run a few printing projects through Mike over the last couple of years and he continues to impress with his skillllllsssss... The last job that Mike handled for me was a job for my work that would have cost a fortune at one of the big box printers, who while convenient end up costing a small fortune when the job requires some customization. The customization was a piece of cake and the affordable price and turnaround was simply the cherry on top of that piece of cake. Thanks Mike!

Highly recommend, great work, costumer service, high quality. Over all great people…read more I had 45 foam heads made for a group of elementary school kids. Mac was sweet, attentive and well priced. Thanks again.

Been meaning to write a review, came here a week and a half ago needing to print out several urgent…read morethings & Michelle was kind enough to show me how to use the printer as it was my first time, so thank you Michelle! Great price for the amount of pictures you choose to print. Definitely will come back .

The only time I have used them is to return items from Levi's. I wish they had more locations cause…read morethey are really spread out. However the Customer Service here is excellent. They don't charge to print labels like UPS does. When I'm returning something that's only 20$ or 30$, every 3$ charge counts against my return. They don't charge me or give me any issues about how I wrap it. The Store Reps are really respectful and professional as well. There's always plenty of parking and never a line.

Service & Quality…read more Return of large package needed assistance desperately Wester, UPS Driver both remarkably helpful, smooth & efficient, allaying fears- Cashier was incredibly patient & helped sans being asked Value- incomparable thank you

Came in to drop something off. No other services needed. And the employees both immediately said hi…read moreto me even though they were serving other customers. When it was my turn to drop it off. They gave me a detailed explanation of how long I should keep the receipts. And what happens if I need to dispute anything. Great service. Happy I came to this location to return my items. It was free to return my package but even looking at the prices, it didn't see too bad.

Put in a very last minute request with hardly any time to spare! They pulled it off not only much…read moreearlier than estimated - but the quality was fantastic. Their customer service and overall friendly helpful attitude has solidified them for all my future (more timely) re

858 killed it with our company trucks logo. Install was on time and the price was great…read more -Thanks gang!

It's super hard to find an office supply anymore! This location is close so I stopped by…read more I needed acrylic stands for signs, they had 4 boxes so I grabbed them. I got home and 1 box was used all scratched up and instead of 4 stands inside the box someone swapped out a different sign inside. This was frustrating because it meant another trip to the store. They really need to check when people return items and not restock it at full price $29.99. I understand it's not the fault of the people who work there but they really need to check returns. Because this is a waste of time & gas for anyone. My first trip out was great the workers were very helpful and it was a fast check out. The return trip took so long, only 1 cashier and 5 people in line and 4 of them were returns, and it took a lot longer not sure why ‍. The cashier didn't really care why I brought it back but did mark it with a sticker that read damaged sold as is (or something to that effect). So they were clearly putting it back on the shelf. The store isn't well stocked or maybe just sold out (I'm not sure). It was clean and orderly not didn't really have enough stock on what I needed.

Staff changes. I've never felt so uncomfortable in an office supply store and they seemed to be…read moretelling lies in regards to inventory. I 10/10 would not trust them for your business needs or anything more than manila folders

HYPES: friendly and…read morefast! i went to this location for a quick print job for the dmv. they had me email them the documents and within minutes was ready! reasonably priced as well. GRIPES: none! they were perfect!

Wow, I am so pleased. I greatly appreciate Corey's help in putting together a book my sister…read morewrote. We had never done this before, and his professionalism was impressive. We need it a lot of help. And, Corey was willing to give us the time needed to perfect our printing order. I can't begin to thank him enough for putting up with us. We had a lot of questions! The end result was even better than we imagined.

Great service and quality!! Fair price fast turnaround with…read moregreat customer service. Thanks fast signs!

A few days before a BIg international trip, I was in a rush to make a banner to take with me to…read moreAntarctica!! My friend and I were headed to our 7th continent and it didn't occur to me to take a banner until my friend mentioned it. I found a design online and the guys at this place did an amazing job and also surprised us with personalized magnets and stickers. I sent stickers with postcards I sent from antarctica to all my friends and family!! Everyone on the boat was quite envious of the sign and it was amazing and perfect!!! Thank you for helping to memorialize a once in a lifetime trip!!!

Jay is amazing ! Very attentive to every detail and does such a great job ! Finally found a place…read morethat is affordable and doesn't take forever.. Im definitely coming here for all of my printing needs in the future and you should too ! I needed these tents done within only a couple days for the restaurant I work at and they came out beautiful ( and water-proof as requested) I'll include a picture of the final product.

Jay did great job printing my poster, advising on the appropriate size relative to the resolution…read moreof my graphics, and volunteered to deliver the poster to my hotel-- great experience and highly recommend.

Great customer service, I was in a rush to print some notes before class, so I called ahead to see…read moreif it could be done quickly and Dylan (the worker) who was working alone he printed everything in advance so it would be ready when I arrived. Super accommodating and thoughtful! The line as I expected was out the door so I was about to let my classmates know I would be late but thankfully Dylan spotted me ahead of the others and pulled up the price while helping another customer at another till. I was in and out in what felt like 30 seconds Incredible multitasking, great attitude, and just overall excellent customer service. I'll definitely be coming back. Thanks again!

Unclear whether or not this location cares about UPS. Next day deliveries, despite dropping off…read morebefore 1230pm, have a track record of being rescheduled. Why? Who knows. The blame game goes from UPS store to UPS where neither party takes responsibility. Their drop-off times are clear, I made it with 5 hours to spare, yet next day air apparently doesn't exist unless you find a UPS distribution center; which doesn't take packages. The local location never had a pickup that day. They never called UPS to ensure proper SLAs are taken care of. Update: a corporate call reveals it was indeed scanned at this location. Emailed the receipt to the location's email. No response. Still not scanned into a truck to actual UPS. Apparently UPS stores and UPS aren't great at communicating. Filing a claim.