I've been coming to this location for years now and although it's changed dentists and names ( used to be Smile ), Dr. Chan is great. Cecilia Ng was good too but she retired and Dr. Chan took over. Dr. Chan has been great so far and the staff is awesome. The staff are engaging, friendly and keep you informed as to what they are doing. Well for me, they are always letting me know what they are going to do before they start such as 'now we are beginning the cleaning', 'are you still comfortable?', ' I'll be switching to the scaler', etc. Dr. Chan had provided me with options as to whether I wanted Invisalign or braces. He put my info and scans into the Invisalign system to make sure it would work. I had gotten Invisalign which I thought I may not have been able to get/use as I thought I would to have actual metal braces. So far, the Invisalign is working for the front teeth, however my lower jaw is slightly off so the top back teeth are in a bit more which align with my lower teeth. read more

Just what I expected, after reading the questionable ratings, dropped in to discuss cleaning issues, possible work done here and there. Got the quick upsell so wasn't feeling it. For what it's worth, I look for a high # of experience in years in business. Not here. read more

Dentists are IMHO, as much artists as they are scientists and the practice of dentistry involves not only rigorous training/skill but also integrity and being accountable to patients. Dr. Jason Chan checks off all the traits of a great dentist that I so outline. Please allow me to outline why I have such high praise for Dr. Chan; I came to him on the basis of great Yelp reviews and compliments of a totally inept and quite shady ex-dentist. This near quack basically destroyed one of my teeth and had the nerve to then tell me that he has done all he could to correct his gross malpractice, and that he wants to then just extract that tooth. Dr Chan carefully examined my tooth and laid out the choices I had - of course including extraction and dentures but also him making me a much more attractive and easier- to-care-for cap/bridge to abut to an adjacent tooth. He cautioned that this will be quite challenging, but that he is up to it if I was. So that is what we embarked upon last year with him fashioning me a nice, color matched enamel cap. I went off very happy that I managed to keep my tooth and then had a visually attractive set of teeth. But an oft-repeated childhood admonition to always thoroughly masticate my food had resulted in my having a very forceful bite and of course my nice enamel cap cracked last Summer. Dr. Chan tried a short term fix but of course this didn't last and he then told me that "since it's less than a year" he will talk to his dental technician to agree to make another cap but made of steel to replace as my bite is just too strong. Dr. Chan spent A LOT of time on me, preparing all that was needed when he had so little to work with, and just completed my treatment today. Afterwards, I went up to Kitty - his super-efficient and ever so helpful receptionist (I never waited over 10 minutes for any of my appointments) - and she told me "No, no charge today as Dr. Chan told me it's covered already." All that work and he did not charge me a penny! And after nearly a whole year has gone by since! I hope my long review clearly explains why I have so much trust and admiration for Dr. Jason Chan's professionalism and integrity, and that you will consider him for your dental work. read more

I can't overstate the importance of a dentist who is concerned with ongoing professional growth in an office that is centered around making the patient comfortable - from using a simple and effective email reminder system to creating a warm and friendly environment in the office once the patient gets there. Dr. Ng and the Smile Center (now 604 Dental) at 41st are all of those things. Beyond dental maintenance with a focus on quick and pain-free work, Dr. Ng has helped me manage a chronic migraine condition which has become little more than a headache or two a year. I didn't go to the Smile Center because of Dr. Ng's professional interest in the relationship between jaw alignment and migraines, but I'm grateful for it. It has been a valuable part of a comprehensive headache management regimen. read more

I have had an awesome experience with Dr. Chan and all the other staff members during my dentist appointment! They were very very efficient and niceeee when they treated my teeth. I had my teeth cleaned and when they saw i had some cavities, they made an appointment to fix it instantly. Never have i ever had to wait to get my teeth fixed. When I told them I misplaced my retainer, they got it done without even hesitation. Dr. Chan is very very professional and outgoing at the same time! Overall they were very very helpful and I got treated nicely! It is truly one of the best dentist place out ther. This is indeed a good dentist place you can go if you want good customer service and with the best treatment for your teeth! Awesome job! Thank you Dr. Chan and other staffs there! read more

I have been coming here for 5 or 6 years. The clinic used to be called some other name and the Dr. was different but I have never had any issues. Dr. Chan and his staff are very attentive and accommodating. I always feel comfortable in their hands. I never felt Dr. Chan recommended some dental work I did not require. In fact, I asked Dr. Chan for two crowns to fix my tooth discolouration. That's what brought me to this review page. I got the crowns today and I cannot be happier. And Kitty from reception, she is always on point, went out of her way to fix my prescription (my legal name has changed). The pharmacy was so strict but Kitty did everything very promptly and I had my problem solved within 10 minutes. read more

Smile Center on Main 41 is a really warm welcoming clinic. I feel very special every time when I call them or walk in, Kitty the receptionist knows me and she is always so friendly and sweet to catch up with you. Dr. Cecilia Ng has been taking really good care of my teeth from basic cleaning to recommendations with dealing with wisdom teeth and has changed my habits of how I take care of my own teeth. I thank this team not just for their excellent service but also as a student they have helped me to fully use my dental benefits from school. Smile Center takes care of your teeth to put the best smile in your face :3 Thanks again read more

Dr. Cecilia Ng is a good, friendly, and competent dentist. The clinic is clean. Additionally, the hygienist is great; she's friendly and fast. The dental assistant is nice, too. No complaints at all and I'm happy with their services. But two things stand out for me: their receptionist and their new dentist. Their receptionist is unfailingly bright, happy, and professional. She is always kind and makes a concerted effort to make clients feel comfortable - *always*. read more

I saw all the good reviews on Yelp for Dr. Ng's dental practice and decided to bring my Grandpa to check out his dentures because he hasn't been wearing them for weeks due to his teeth hurting. We were greeted by Kitty who is an absolute sweetheart and is a pleasure to be around with. She made my grandpa feel comfortable and just had a good conversation with him when he was rambling on about his teeth. When it was our turn, we went in to see Dr. Ng. Right away she went to work, checking out his teeth and listening to my grandpa's problems. She was very knowledgeable and explained things very thoroughly. She listened to my concerns for my grandpa because he's afraid of pain and was very gentle with him physically and with words. We ended up pulling 6 teeth out including a bridge for my gramps the same day! So glad we were able to do everything the day of consultation really. It was fast and even though my grandpa was really scared for the procedure (he told me after ha!), they did their best to make us feel at ease. He raved about all of them after. All in all - I'm very glad I brought my Grandpa to this place and it seems we're able to get his dentures repaired in less than a week! We go back next Monday to checkup and pick them up. We also got a small discount on everything for my Grandpa being a senior since he has no dental insurance. For our first visit - this was great. Hopefully our next visit will be just as pleasant. read more

Dr Ng takes such good care of me and my teeth! They charge directly to my insurance - I started going there as a Langara student - and Dr Ng has been merciful to my pocketbook a few times as well by recommending less expensive treatments. I'm always in and out very efficiently and the receptionist, Kitty, remembers me every time I go! She's so friendly and sweet and makes me feel special and known. read more

I love Dr. Ng. She invests personal time on high quality continuing education. Dr Ng is caring and compassionate she shares her knowledge with patients and always is trying to do what is best for them. I definitely trust her and consider her very knowledgeable. M. Vallejos read more

I been in this clinic with Dr. Cecilia Ng since 2008, and I couldn't ask for more. Thanks for her very good knowledge, she's been looking for me very well. Kitty is very good in reminding my appointment and always, doing me a favor whenever I wont able to show up on my appointment. Amy my hygienist, she done so many things for me, I will recommend her to everyone out their whose looking for one. I would like to point out also that I have a mouth guard from Dr. Ng, she found out that my teeth is not align, and she's telling to have a mouth guard to help my teeth not pushing each other too much. And above all it will protect me when playing sports, and doing work out. If your working out, you try to push more weight and more repetition. Not knowing your using your teeth at the same time! And for having the mouth guard, it gives you extra help. All in all would like to say I'm very happy and satisfy (as always) knowing Dr. Ng and her passionate team to everyone whose looking for a dentist. So far since 2008 I think I have 4 friends or more, that I told them to have Dr. Cecilia Ng's team to help them in their dental life. And for sure they bring some friends and family member as well. Were letting our friends know and you as wellso as YOU,, read more

Dr. Cecilia Ng told me that I had more issues than a chipped tooth and that my jaw was underdeveloped. I was still open to her ideas until she performed a balance test on me. This is the same test used by companies like Amway to sell water and Power Balance to sell bracelets. She got me to hold a pen sideways by biting down on it with my teeth. I stood on one foot (right) with my left arm extended. She applied a little downward pressure to the top of my hand; I was able to keep balance. The same test was done without the pen in my mouth, but I lost balance this time. This trick is done very easily by applying a slight press pressure pulling your arm away from your body insead of pushing towards your body. This balance test is a very deceptive means to sell. To perform this balance test successfully time and time again, you must know you are trying to deceive. I will not be going back; my family will also be changing dentists, and I would recommend for everyone to take their business elsewhere. read more

So far I'm very happy with this clinic. I've been there for several cleanings and Dr. Cecilia Ng is the first dentist I've ever had who I felt really, really checked out my mouth; it was like she was trying to climb into my mouth with her hands! But it was great because she was very thorough; examining my jaw, bite, etc. She might be a little bit eager to sell procedures or devices that aren't absolutely necessary but when I declined, the staff were not pushy. In fact the technicians and receptionist, not to mention the dentist, have always been incredibly friendly and helpful. read more

Dr Ng is an excellent dentist! She is personable, passionate and fun!! She has an understanding of the dental / whole body connection that is amazing. If you just need a cleaning or if you have TMJ problems or more, she is the dentist for you! read more