I'm extremely happy with the work Plumb Doc did for us. I worked specifically with Brian, and he's…read moretruly a salt-of-the-earth kind of guy. I genuinely enjoyed and appreciated his support throughout the entire process. I originally contacted another company with higher online ratings, but they couldn't get anyone out the same day. I decided to give Plumb Doc a shot despite their slightly lower rating--and I'm really glad I did. The service I received was absolutely 5-star level. Brian came out quickly and accurately diagnosed the issue: a pin-sized hole in one of the PVC pipes underground in our front yard that feeds the house. We had noticed water running down the driveway and weren't sure if it was just runoff from recent rain or a broken pipe, especially since temperatures had been below freezing. Brian confirmed it was a leak by shutting off the water to the house and checking the meter--we were still using water. From there, Brian walked me through multiple options, ranging from a full pipe replacement to a targeted repair. I was dealing with family health issues at the time and needed the fastest, least disruptive solution so I could focus on being at the hospital. Brian really stepped up. He suggested bringing in a leak-detection specialist using sonar equipment to pinpoint the exact location. It added a few hundred dollars upfront but would save time, money, and yard damage in the long run. We went with that option, and it worked exactly as promised. That evening, a gas technician came out to mark the gas lines, the leak-detection team arrived the next morning, and Brian dug a very small area and replaced the damaged pipe on day two. He even worked past dark to finish the job. Plumb Doc handled everything--all scheduling, coordination, and follow-through. Brian personally made sure every vendor piece was handled correctly. A few days later, after the clay had settled, Brian came back to fill in the hole--even though we had already paid. He even offered to buy a bag of mulch to cover the area, which we declined since we planned to re-mulch anyway. The leak is fully fixed, no more water loss, and the price was completely reasonable. Throughout the process, Brian kept me informed via text, sent photos, and made sure I always knew what was happening. Beyond the technical skill, he's just a genuinely good guy--someone you'd grab a beer with. Too often, you talk to a company owner and then get sent a low-quality crew. That did not happen here. I couldn't be happier with the service and would absolutely recommend Plumb Doc to friends and family. A lot of people give 5 stars for just expected service, so I want to make it clear that this job exceeded my expectations and truly earned their 5 stars.

Very knowledgeable plumber and very friendly. They got the job done. I would recommend but make…read moresure you ask for a good plumber. Not all of their plumbers are good at communication.

Alex was great! Arrived on time and completed the job quickly and cleanly. Would highly recommend.read more

I had a prior excellent experience with Alex so called him when our kitchen faucet went kablooey…read more Admirable response time - within 24 hours of speaking with Alex, my new faucet was installed and my wife thought I was a hero. Thank you again, Alex! I'll always call Peach when I have plumbing issues.

Warranty Dispute Resolution:…read more I had a positive experience with this company in several areas. They did a great job during water mitigation, locating a leak, and installing my dishwasher. Their team was professional and capable, which is why this final issue was so disappointing. After they installed a new dual-flush toilet, one of the flush buttons was not working properly the same day. I notified them immediately and provided proof of the issue right away. Instead of standing behind the installation and addressing a problem that was present from day one, they treated it as if I was being dishonest and declined to resolve it under their warranty, instead their response was to up charge $485 me as another new full installation. So while their workmanship in other areas was good, and overpriced , their customer service and willingness to honor their work when a problem arose left me very disappointed. Paying $475 and being left with a partially functioning toilet after installation and no support is not the level of service I expected.

The quality of their work is 50%. That should tell you enough. They come right out they take your…read moremoney but only do a patch job.

These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

The plumber arrived within 2 hours of my call for a clogged main drain which I really appreciated…read more He snaked it and the water flowed fine when he left. But two days later the same clog came back. I called and they did come out again for free but I ended up paying for a hydro jetting service the second time that probably should have been recommended first. Friendly guys but felt a bit like they took the cheap fix first just to get a service call fee.

Highly recommend! They fixed a hot water that a different company failed to properly repair. They…read morewere professional, prompt, courteous, fairly priced, and did an excellent job.

These guys installed a new hot water heater for me. It was super fast and they did such a great job…read moreof cleaning up everything. They were also super quiet while I worked from home. They even helped me look at a couple other plumping concerns/question I had without charging extra. My hot water had been perfect ever since. Wonderful customer service and Prodcuts. I highly recommend Tom Kris and Sons Plumbing!

We had an emergency water leak at our home. Andrew arrived quickly, assessed the situation and made…read morethe necessary repairs. And, while the pipe glue was drying, helped us lay sod. That is the way to be a Paulding neighbor!!

Antonio came out to our place to take care of a leaky faucet and slow drains in our vintage…read morebathroom. He was on time, personable, and did a great job quickly. Was even friendly about having to park his van at the neighbors since we had a tree removal happening simultaneously. Great experience, highly recommend!

Josh was professional, honest and personable. He diagnosed the problem and even after I had signed…read morea more expensive estimate, when he found the problem could be solved for less he let me know. Fast, efficient, and extremely knowledgeable. Highly recommended.

Do yourself a favor and NEVER use this company…read more The tankless water heater descaling service is a SCAM! My water heater kept giving error code of blockage, and I had to reset it every other day. The tech Anthony recommended descaling. I was charged close to $900 for diagnosing the water heater and descaling it. It only took him 5 min to set up the descaling, the rest of the time was just waiting for the heater to flush itself. My water heater gave the same error code the same night. I called Plumbing Express again. Another tech came, he said he couldn't find anything wrong, he said maybe due to strong wind. He just hit the reset button, which I knew to do it myself. I called Plumbing Express again. This time they didn't come, and gave me $2,000 quote to repair the piping and all that. I debated for a long time between repairing and replacing the whole system (my system was only 5 years old). I decided to call another plumbing company for second opinion. They came and found the inlet water filter being extremely dirty and blocked. They cleaned it, and now my water heater is working like new again, and the new plumbing company charged me less than $100. Cleaning the filter was supposed to be part of the annual maintenance descaling that I paid Plumbing Express to do, which they obviously didn't do and I paid $900 for. They even mis-diagnosed and wanted me to fix the whole plumbing system for $2-3k. It is insane! Another issue was during the first appointment of fixing my water heater, I also asked Anthony to look at my shower faucet because it didn't control temperature very well. It was working fine besides the temperature part. He unassembled it to look inside. He said the cartridge needs to be replaced. He had to look for it and would call me back. Anthony put the shower faucet back. The same day when I used the shower, I turned the faucet and it fell off. It was very obvious that Anthony assembled it incorrectly. He came back and couldn't put it back because the parts inside broke already. He said he would call me back about replacement quote. Never called me back. I had to call office multiple times. After that, they said the faucet is too old, there is no replacement part, I would have to replace my entire master shower system. Not only Plumbing Express didn't fix my shower faucet, they completely broke it. They turned a simple problem into something they would cost me tens of thousands of dollars to fix. Now I'm still living with my faucet broken off and still trying to figure out a way to fix it without breaking my bank.

Like most of Atlanta, we had a pipe freeze on us and an outside pipe burst the week of January 6th,…read moreflooding our basement. Thank you Al Gore and Global Warming. The first plumber I had called was outside of my area but recommended Davis Plumbing. Given the amount of homeowners having issues, there was a backlog. The good news is that I still had water to the inside of the house and could afford to wait a few days. Alex was the guy on the job, and he did a very good job quickly fixing the issue. He also spoke with me about some other issues (not related to the pipe bursting) and offered some suggestions. I feel like Davis Plumbing is an honestly run company, and that is largely overlooked in the service industry in Atlanta. I felt like their prices were good as well. The only thing that was an small issue was having to change around the schedule slightly today. Thankfully, I was able to adjust, and the job didn't take as long as I expected. I would recommend Davis Plumbing.

Updated 4/18/2015…read more Let's clarify this.. 1) Bruce did not mentioned to me the schedule all booked up for two weeks straight. Period. Bruce just said he couldn't send anyone to my place that same day I called. When I told him I did not need anyone to come that day, he suggested me to call Superior Plumbing. To a customer, it was presented as if no one wants her business. 2) customer service/ experience starts when a customer calls up a business. I did not make this rule, I have been in hospitality industry for a very long time, it stinks but we all have to deal with it. Oh and not whine about the ratings, my one star did not reduce the rating here. It was 4 before I shared my experience, and still 4 after I posted my review. Please do not try to discredit someone's review here, it is not cool.

Amazing! This company is great through and through. I have been using them over 10 years and I've…read morealways been a satisfied customer.

Had Discount Plumbing & Repair come out for a small issue at my place. The technician showed up on…read moretime and explained what needed to be done, which I appreciated. The repair itself was handled fine, but the final cost felt a bit higher than I expected for the size of the job

BIG shout to Donnie for sending Joey out to me this morning!! We were having surges in our water…read morepressure and was super worried it was going to start damaging our appliances! He made sure we didn't do anything wrong and determined it was a bad prv!! Installed a new one so we're good to go!! Super fast and Joey was great! Ty so much!!!

From the owner: Allatoona Plumbing Puts the Customer First…read more Unlike many other plumbing companies, our plumbers put the customer first and will never give you a wide appointment window that eats up your entire day. Someone from our network of skilled plumbers will be at your door in 90 minutes or less and almost always have the job done the same day. Even major projects like a water or sewer line repair can be completed in as little as three days. Get your pipe problem fixed fast, contact Allatoona Plumbing now. Local & Family Owned, don’t fall for those companies that want you to sign up for some discounted program that allows them in your house to upsell you two times a year! Over 35 Years Experienced in Residential and Commercial. Your Local Lake Allatoona Plumber offering Same Day Service on most days! Excellence is Guaranteed!