Everyone is always so kind and helpful here. I only patronize them here because they keep a wide…read moreselection. One time I came and they didn't have sodas and the next time the manager let me have one out of the kindness of his heart. They don't try to get over on pricing and very fair for the value of items. This will be my 4ever vape shop, I recommend everyone to come here.

FIRST TIMER FIRST…read moretime checking out place. Moment I walked greeted and great environment. Great customer service. Def the joint for rolling papers etc. def coming back

Lacie was great! I will be back! The prices were solid and the store was set up nicely and very…read moreclean!

Let me explain something. Entire Black communities - block by block city by city - decimated by the…read moreWar on Drugs and Mass Incarceration. Now that the pendulum has swung, I will only spend my money with Black-owned dispensaries. Cause I'll be Mississippi goddamned if I--- you get the point. Here's the setup: you get buzzed in and choose what you want from a kiosk. I found this part a little intimidating because I couldn't search for the vibe I wanted - body, euphoria, happy, creative. Things like Hybrid, Sativa, Indica really mean nothing to me. I was choosing on color and packaging alone and almost bought something good for a restful night's sleep when I was trying to turn up for a concert lmao. I asked a guy who was there doing product demo for help. Even though he wasn't an employee he was supremely helpful and steered me in the right direction. After placing my order I was out in 2 minutes. I'm an old school water bong or brownies type of gal, but for $21 these gummies hit the spot. Support Black-owned businesses folks!

Awesome customer service. great selection of cigars. The cashier was super helpful. Ill definitely…read morebe coming back again.

They're deceptive here. I went in here a few minutes ago to get an eighth of an ounce of sativa…read more When I open the pack after he was weighing it on their scale, this man gave me one small nugget. I wasn't paying attention to what he put on the scale because I thought he would give me what I asked for (AN EIGHTH). When I go back to the car I open the pack and it's a small ass nugget. If you're not paying attention here they will try to jip you. So I went in to ask for my money back. So bogus. It was 2 men probably 30+.

Doesn't have a lot of selection. Would call to asked what's in sock. Think they should have moreread more

From the owner: We have customized Bongs, affordable prices on Vapes, Cigars, Exotic Pops, and a variety of…read moreedibles. Also, a health and wellness section with CBD oils and creams.

Is this place ever opening back up? Loved the selection, one stop shop. Very missed in the…read moreneighborhood.

This smoke shop has quite the inventory so I can't imagine not finding what you need. The staff is…read morehelpful and very knowledgeable. Parking can be tricky as its located on a busy street among other businesses. Overall, I would recommend this spot when you're in the area.

The staff was very helpful and assertive. Staff was very knowledgeable about the products they…read morecary. Large selection of products. The prices are about average. I will definitely be coming back.

Wont be coming back here again. I purchased a puffco vaporizer pen and after a few months the…read morebattery was not lasting as long this is expected with time/use however when I went to buy a battery charger and extra battery from here to swap them out and keep one charging. I ask him if they sell puffco batteries cause I want the same battery. The guy behind the counter takes the pen and starts trying different batteries on it and hits the button to heat up then says those wont work and they dont sell puffco official batteries. I get home use the charger to charge battery then go to use pen and light comes on but no heat. I go back and tell them it stopped working after this and he proceeds to blame me saying the chamber is clogged and got burnt out cause I dont clean it. I clean it regularly and only reason it had residue is cause it stopped working and they try to sell me another one instead of taking the $20 hit and keeping loyal customer. Oh well.

Service was great! They had exactly what I was looking for, plus so much more. My dog is picky but…read moreate these with no problem, also priced well.

During a short trip to smoke station I asked Dominick what the heck this was. He explained how…read moreacted as a water replacement for your pipe, and that you're supposed to use immediately after cleaning it because this solution keeps the pipe clean. Oh, and it "tastes like strawberries." On that note, I was sold, and took it home to put to the test. Once filled, didn't have to clean this thing for a week, compared to the typical two days. On my next visit I'll be purchasing the apple pucker flavor! Thanks Dom!

This store is clean, professional, and well-staffed by friendly people. I spoke with one person (I…read morebelieve his name is Mohammad) who offered to show me different products. However, my disclaimer is that I was there to ask if the store would allow me to hang a flyer for a local school offering free IT classes. I don't smoke so I wasn't in the market for their products. I give them a lot of credit for a nicely laid-out store with a variety of products for those in the market. The lighting is great and the products are well-spaced apart.

Pilsen Smoke Hub is the ideal neighborhood tobacco shop, they have a wide selection compared to…read moreother places in the area and the staff there is incredibly friendly with customers. It's the only place I buy cigarettes in Pilsen!

They don't give you pricing of products over the phone. They're firm on coming in to "find out…read morepricing" I'm not going to waste time and go to the store to find out I'm short of affording something. Bad business practice on their end.

Beware. This place has spoiled products and a strict no-return/no-refund policy. I bought some…read moregummies yesterday and discovered they were bad when I opened them last night. I took them back today with my proof of purchase and they refused to replace the product. They then directed me to the no return policy posted on the wall. They said that I should have opened the product and tried it before leaving the store yesterday. Do yourself a favor and shop somewhere else.

really nice convenient location and the prices are nice. my cart exploded before i even used it,…read morebad product. the staff was really nice

Service is horrible, I have never had a good experience here. The employees are rude and do not…read morecare about their jobs. I have never once been greeted when I walk in, I say hello and no one even responds, they look at you like 'what do you want'. The employee today was irritated that I woke him up from his NAP. I walked in and asked if they had a product, he lifts his head and says "nope" and lays his head back down. If you come here, expect to be ignored, dismissed, and made to feel like an inconvenience for simply existing in their store.