Dylan was our technician came to fix or RINNAI THANKLESS water heater. He was thorough answered my…read morequestions and appear to be very knowledgeable about the functionality of the unit. Prices were affordable. I would definitely recommend using this company again. Just to know I've had other plumbers came out and claim they could service the water heater, but you shouldn't let anyone without a certification and a special training with RINNAI, work on your water heater. Ms. Lancaster.

TLDR: I would not hire this company. Not only am I very disappointed with the diagnosis process and…read morethe repair that did not address the issue that I called them for but also with the failure of their management to address my concerns. I called Plumbing Express to investigate and resolve a water leak in my kitchen ceiling. The leak was directly below my master bathroom toilet, which my sister and I had already narrowed down by tapping on the kitchen ceiling downstairs while listening upstairs, where the sound was clearly strongest near the master bathroom toilet. The technician briefly inspected both bathrooms but focused on my sister's bathroom on the opposite side of the house after noticing a damp sponge under the toilet tank. My sister explained the sponge was there because she sprays and cleans the toilet regularly, not because of a leak. The plumber then cut open the kitchen ceiling drywall, stated the leak was coming from the water supply line from my sister's toilet, and performed a complete toilet tank rebuild for $450. After the repair, he gave me a card for a company that performs restorations and recommended I call them to inspect for subfloor damage. When that restoration company arrived, they immediately stated there was no way the ceiling leak could have originated from the secondary bathroom because of the location and no evidence of water stains. They recommended another plumber and a leak detection company come out to find the leak before they performed any work. I contacted a second plumber, who agreed the leak was much more likely connected to the master bathroom toilet directly above the leak area. Finally, I hired a leak detection company, and they also confirmed the leak aligned with the master bathroom location, not the secondary bathroom Plumbing Express repaired. At this point, three separate professionals have stated the leak could not have originated from the bathroom Plumbing Express serviced. I paid $450 for a repair that did not address the actual problem I originally called about. In Response to Ty G: Your response is totally incorrect. I would not have called the second plumber and the leak detection company if your recommended restoration company had not told me that the leak was not identified. The pictures taken are of the secondary bathroom not the master as we discussed in our phone call. It is totally "disingenuous" for you to now state that the master toilet was the issue. This validates everything I thought about your company. Others beware!

So far, I am very satisfied with my initial interaction with this company. They spoke to me via…read morephone and asked all of the right questions. Looking forward to showing my job to them tomorrow.

Excellent and reliable services! Found creative and cost-efficient ways to address several issues…read more We especially appreciated his transparency and thoughtfulness. Strongly recommend!

Exceptional Service from Beginning to End…read more I cannot say enough positive things about my experience with Isaac Adkison of TE Certified and the exceptional service he provided from our initial consultation through the completion of a significant plumbing repair at my home. I contacted TE Certified after discovering a concealed hot-water leak beneath the slab of my home. From the very first visit, Isaac stood out because of the thoroughness of his assessment, his knowledge, and the amount of time he took to help me understand what was happening and the different options available to address it. This was a major repair decision for me, and rather than rushing me toward a particular solution, Isaac carefully explained the advantages, disadvantages, uncertainties, and long-term considerations associated with each option. Over the days that followed, I had many questions--and I mean many! Isaac answered every one of them with an incredible amount of patience, professionalism, and detail. He never made me feel as though I was asking too much or taking up too much of his time. When I needed clarification about specific items on the estimates, how the proposed reroute would work, the existing plumbing, freeze concerns, accessibility, restoration, or the potential for future issues, he consistently responded with thoughtful and knowledgeable explanations that helped me make an informed decision. What impressed me just as much was his honesty. When there were things he could not know with absolute certainty until the walls were opened or the existing piping was further evaluated, he said so. I greatly appreciated that. I never felt pressured or given false assurances simply for the sake of making a sale. When I ultimately asked Isaac what he would recommend as the best long-term solution for my particular home, he gave me a clear professional recommendation and thoroughly explained his reasoning. That gave my family and me the confidence we needed to proceed with rerouting the hot- and cold-water lines to the kitchen through conditioned interior space. On the day of the work, that same level of professionalism continued. After locating the plumbing manifold beside the refrigerator, Isaac made an extremely clean and precise opening in the drywall, preserving the piece so that it could be neatly replaced afterward. As the routing plan developed, he initially proposed one solution, but when I expressed concern about how it would affect the appearance and countertop area of the kitchen, he listened to my concerns and was completely receptive to exploring an alternative route I suggested. He evaluated it carefully and determined that the new lines could instead be routed behind the refrigerator and stove and through the lower cabinetry to the sink. The result exceeded my expectations. Isaac, with the assistance of Reeves, completed the work with tremendous care and attention to detail. The new lines were insulated, neatly routed and securely installed, and the workmanship throughout was exceptionally clean and organized. They protected the surrounding areas while working, treated the home with care, and left the kitchen looking virtually unchanged despite the extent of the plumbing work that had been completed. You would never know from looking at the finished kitchen that such a significant reroute had taken place. Most importantly, after the new lines were installed and the water was restored, Isaac checked the water meter to verify the result. The meter was no longer moving. After dealing with the stress of a concealed leak and having to keep the hot water shut off, seeing that meter remain still--and knowing the leak had finally been resolved--was an enormous relief. Another thing I greatly respect is that the project remained at the best-case estimate I had authorized: $2,915. There were opportunities throughout this process for the scope or cost to increase, but Isaac remained transparent about the work that was actually necessary and completed the agreed-upon repair accordingly. There is a difference between someone who simply knows how to perform a trade and someone who combines technical expertise with integrity, communication, patience, problem-solving, respect for the homeowner, and genuine pride in his work. In my experience, Isaac demonstrated all of those qualities. I also want to recognize Reeves for his assistance in completing the work so carefully and efficiently. Together, they did an immaculate job. As a homeowner, especially when dealing with a costly repair in an area outside of your own expertise, it is incredibly important to feel that you can trust the person advising you. Isaac earned that trust. He did not just repair a plumbing problem; he helped me understand it, thoughtfully walked me through a difficult decision, listened to my concerns, and ultimately delivered a solution that I feel very confident about. I am genuinely grateful that Isaac was the plumber assigned to m

Cannot express how happy my family and I are with TE Certified. We have had them on our property…read morehelping us make it what we want and need it to be. We had them come out and install a 28kw whole home generator and the crew that came out and did all the work helped to solidify our confidence in TE Certified to ensure all of out electrical issues would be taken care of. 2 - 200 amp panels in work shop, power to my new entry gate last year, the 2 200amp panels in my shop the year before and the the 2 200 amp panels we are doing for the goats later this year. Quality people and quality work. Could not recommend anyone else. Ryan 2 R Enterprises Inc

I have know Chip for 5+ years and not only is he a fantastic person he is also the best plumber in…read moreAtlanta. He does great work, professional and prices every job fairly Joseph Rearden

Peach Plumbing was out to my house yesterday to make some (non-emergency) repairs. The schedulers…read morein the office were helpful and alerted me that TJ was on his way. TJ checked out the situation, wrote it up and sent it back to the office, the supervisor called gave me three options and pricing, I selected my preferred option, and TJ did the work. TJ was pleasant, efficient, and made sure he cleaned up after he has finished. He even wore plastic covers over his shoes so he wouldn't track dirt into the house. The work is complete and looks great. I'd gladly use Peach Plumbing again.

Had a toilet replaced by Warith today. He was super kind, detailed, and thorough. From the moment…read morethe call was made, the entire service management had been amazing. He called and asked if timing was appropriate and came on time to the residence. He was able to aid me in purchasing the best toilet for my sister's home and was able to aid us in next steps for future repairs. When he was completed with the repair, he cleaned up and made the space more habitable. I'd recommend this company and especially Warith's service and attention to detail.

The gentleman that came to service the call was very personable, and great with his customer…read moreservice. He explained everything, and was very considerate when offering solutions. I will definitely be calling them for any future plumbing needs in the future.

Called Plumbing Detectives for a slow drain in our upstairs bathroom and gurgling in the bathtub…read moresometimes when we flushed the toilet. Jason came out to check it and called to say he would be a few minutes late to meet the appointed time. When he checked the bathroom, he advised the problem may be fixed with Zep Enzyme drain clearer. If the Zep didn't work the drain would need to be snaked. He is very pleasant and with had a little chat but he refused payment for the house call since he did not do anything. The enzyme cleaner didn't work and we called Jason and set an appointment a week away. He was always courteous to give us updates on th time he could come. He fixed our problem replacing the drain from the sink to the disposal line and we were very satisfied with the service and price. We recommend Jason and the Plumbing Detectives highly. The only disappointment is there only five stars available. I would put a plus on each of them.

So technically I didn't actually hire Jason with Plumbing Detective, but he has a loyal customer…read morefor life. I called with my toilet suddenly having started leaking from where the tank meets the base. Jason asked a few questions about the age/make of the toilet and was able to diagnose the issue over the phone. Unfortunately he was booked for the next week and a half and we didn't want to go without a second toilet in the house that long. But instead of calling another plumber Jason explained the part that he was sure was the issue and that it was a moderately easy DIY project to take off the tank and replace it. He talked me through what it would consist of and even offered that if I got stuck or had questions I could call him back. A trip to Home Depot for a new spud valve and an hour or so of work later and I had fixed my own toilet. An amazing level of service and professionalism. When I inevitably end up needing a plumber in the future, this will be the only one I call.

HVAC Guyz & Plumbing provides EXCELLENT customer service. The team is responsive, informed, and…read morethey are dedicated to getting the job done right. My 105 year old home had a major leak. HVAC Guyz provided me with a full list of the concerns and gave me a tiered approach to address those. They immediately fit me into their schedule and completed the work in a timely and professional manner. Best of all, they left the space better than it was when they arrived! HVAC Guyz & Plumbing deserve more than 5 stars. I highly recommend them.

I had a bad leak suddenly coming through my AC vent. I called for an HVAC emergency over the…read moreweekend. Rohan was able to come early the next day. My drain line was clogged, so he cleaned it and explained how to best prevent it in the future. Solid professional service.

I must brag about GTB Plumbing for so many reasons! They will be now and forever our ONLY plumbing…read morecompany that we call. Our water heater decided that it want to implode over the holiday weekend and I was a wreck needing to turn off the gas line to it and the water. GTB Plumbing came recommended in my neighborhood, so I called on a SUNDAY and Leslie, the owner, answered. She was so understanding and kind and knew that this was something that could not wait and offered to come out on Monday, a holiday, in the AM to take a look. Leslie showed up and went right to work, taking photos and talking us through what our issues were, asking us lots of clarifying questions as well as answering all of ours. She made two recommendations- tank and tankless, and explained that she wants to make sure we are setup well. We went with tankless and she sent over the agreement as well as financing options. She was able to get in touch with her supplier early Tuesday AM and had her colleague, Blake, out here to remove and replace the older water heater all before 9 AM. Blake even called to apologize for being late (really?!?!). By noon, I had hot water running through my house again as if nothing ever happend! Leslie and her team did an AMAZING job with responding to our plumbing needs. I cannot recommend them enough even if I tried!

I have used Leslie Dunsmore for quite some time. She has done multiple services for me throughout…read moreseveral different properties, from small stuff like swapping out kitchen faucets to bigger projects like replacing the service line. She has always been responsive, efficient, thorough, professional, and competitively priced. I will continue to use her and recommend her.

Absolutely LOVED Kim K. She and her apprentice (I'm so sorry - I've forgotten his name, but he has…read morecool as hell cowboy boots) were both so pleasant and easy to work with. They explained the repairs + the level of need for each quoted item well. They completed eight tasks for me in 2-3 hours, and each were reasonably priced. I will be having them back next time I need a plumber.

They helped me with a clogged drain. Responsive, incredibly…read morespeedy and professional. The service tech was friendly and personable as well. Excellent experience all around I highly recommend them. Thank you M Cary & Daughters

Once we decided to rip out the builder shelving in our pantry, we looked for someone capable and…read morewith problem solving skills. Everything we read online pointed to Julien. He was able to come over within days of contact. There was no clean way to remove the "overly" built in shelves, but after removal, he came up a genius way to repair the wall, and improve the look of the area. This involved a quick Home Depot trip. He was able to complete more than we booked him for, in a day. Job 2 - we couldn't solve our outdoor fence/gate latch issues, and once again he came by and solved our problems. Highly recommend.

Julien is great! He's fixed several things around my house that I just couldn't get to or didn't…read morehave the skills to complete myself. He was consultative, helping answer questions and problem solving, then completed it all quickly and smoothly. Super easy to work with and knowledgeable. I'll definitely be calling him again for future projects.