My son and I went to get a glove steamed and broken in. When we first entered the store we spoke…read morewith the cashier and let them know we brought in a glove from outside for service. We go upstairs to purchase said service and we were immediately bum rushed out of nowhere and nearly had the glove ripped out of my hands by an older employee, mind you he never introduced himself or ask if we needed help. We walk to the register and we are "met" by MOD Thea. She was very unprofessional about the service we were there to have done. This was the second $400 glove I've brought here to have work done and I never will again bc of this interaction. The interaction with staff was so unwarranted that my 10 year old son who was with me mentioned that he got startled when they ripped the glove from me. Do better Dicks... I'm debating closing my Dicks credit card

We went in looking for a pair of shoes around 7:00. The employees were in the back the whole time…read more It took us 45 minutes to try on 3 pair of shoes because we were constantly waiting for them to come out of their hiding area. The two young girls at the front couldn't answer any questions regarding the equipment in their department. There are plenty of other sport stores in the area to have bad customer service. Prices are comparable to Academy.

DO NOT COME HERE TO SALE ANY ITEMS! They will low ball the hell out of you!…read more Brought a full container of uniforms that still have the tags on them.... Some used. But 80% of them still have tags on them! Flame resistant and frog tops, They offered me $54

The customer service was very helpful with helping me to find what I was looking for.read more

Talked to sales person about 9mm pistol ammo, when I got home after purchase found what he…read moresuggested to be some part of a bullet in other words something that some one who put together ther own ammo, call the store and was told no refund or returns. if you are shopping for ammo open the box and check that what the box and sales person says it is true, i paid $118.00 for some thing I cant use.

Terrible Inventory and Customer Service - Lost a Customer for Good…read more I placed two separate orders with Academy - one for home delivery and one for curbside pickup. Both orders showed items in stock and were marked as preparing for shipment/pickup. Shortly after, both were canceled because the items were supposedly out of stock. To make things worse, I had to deal with terrible customer service. No real help, no clear answers - just frustration. Now I'm stuck waiting for two separate payment holds to be processed so I can get my money back, all because of their mistake and poor inventory system. This entire experience was an inconvenience from start to finish. Academy has lost me as a customer, and I'll be telling my family to avoid shopping here as well. If you value your time, money, and patience, shop somewhere else.

Being an avid bass fisherman to say the least, LOL, I love Academy. The only issue at any location…read moreis the low inventory or no inventory. I guess it's just these crazy times we currently live in as we face limited supplies of what was once endless supplies. They offer fishing, hunting, camping, clothes and other items for your outdoor needs.

TLDR: Do it. Tackle Hut is quality work at affordable prices!…read more I fish a lot and don't necessarily take "reel" care of my equipment. I came across Tackle Hut from a quick Google search and found it had incredibly positive ratings. Now, I see why. I stopped in to test things out by having a rod (tip broken) and my Curado DC 151 (thumb bar malfunction) fixed and then serviced. I'm a believer in supporting local businesses and am absolutely happy with the outcome. Both my items were repaired and cleaned for under $70! Jim, the owner, was a relaxed guy with good vibes. As a former competitive angler, he has a good grasp on things and now, has a loyal customer. Do it!

Great place to have your reels serviced and tuned! Jim tuned a Curado G5 for me and it casts as…read morewell as my E series Curados. He's also repaired rods for me and has matched original colors as well. Can't say enough good things about Tackle Hut!

Sales prevention is a pervasive disease , it raises its ugly head when a company has no competition…read more. 4 sales prevention specialists brow beat me on simple school logo designs and at the end of the process Informed me it would take 2 weeks to design and print a school logo in house ! Luckily I have a choice so I left . Sales prevention was a success for Brammers today in my case .

I'm so glad this place exist! I've ordered several customized printed tshirts from here and I have…read morealways been satisfied. I love that they don't have a "minimum" amount of tshirts or money to place an order(like online in custom-ink); I've only made orders of 2 tshirts. Surprisingly, the customer service skills of ***ALL*** the employees are lacking. But the products and the competitive prices, make up for the bad customer service; that's why I gave them the full stars. I will absolutely keep buying things from here!

The prices are ridiculously high compared to other retailers with the same exact products smhread more

On March 20th, I purchased a bicycle online that was delivered to my home. Upon assembling the…read morebicycle, I discovered that the gear derailleur assembly was damaged. I phoned the manufacturer of the bicycle (Sixthreezero) regarding the damage; however, the call went to voicemail as it was a Sunday. As one can imagine, I was a bit upset by this as I am a middle-class guy and $450 is a good amount of money for me to spend on something that was delivered damaged. It was at this point that I decided to take the bicycle to my local Academy with the intention of getting a refund. I wheeled the bicycle into my local Academy and was warmly greeted by a nice young lady at the customer service desk that validated my purchase and asked if I could speak to her manager regarding the issue with the bicycle. The manager on duty at the time was a young man called Paul. I showed Paul the damage to the bicycle and expressed my disappointment as I was excited to receive the bicycle and was looking forward to enjoying it. Paul apologized for the mishap with the bicycle and asked me if I would allow his assembler to attempt a repair on it. I was happy to allow this as I really like the bicycle that I purchased. Paul thanked me for my patience and expressed his confidence in his assembler and told me that he would happily refund me for the bicycle if his assembler was unable to repair the damage. The assembler at this location was as good as Paul conveyed to me. Not only did the assembler repair the damage to the bicycle, but he also filled the tires and gave the bicycle an overall tune up. I couldn't be happier with the customer service that I received from Paul and his crew at this New Caney location.

Fantastic range. Clean and don't have to wait to get a lane. Locally owned, great service and…read moreprices. They furnish ear and eye protection at no charge. The cheapest hourly rate in the area. Great selection of merchandise and lots of memorabilia to look at.

Little place you wouldn't even notice unless someone directed you to go here. Clean organized store…read morefront that sells items out front from guns to tshirts to local honey. Area in the back has around 5 to 6 shooting stalls. Staff are friendly and helpful. If you need bullets you can purchase them on the spot. There's a broom and dust pan so you can sweep up after yourself. Would recommend this place

This store has gone above and beyond for my husband and me, as well as my dad, every time we go in…read more My husband, and the groomsmen, wore tuxes from here for our wedding, and everyone commented on how sharp they looked. My husband recently had to go to Men's Wearhouse to rent a suit for a wedding he was in, and it was nowhere near the class, organization, and service this store has. Most recently, my dad noticed they had a $99 sale, so while my parents were in town, we ventured in there. My dad has a bad experience at the Woodlands store (store associate didn't want to assist at all), but he wanted to come in this one. Cesar helped us with anything and everything we needed. He measured my dad, searched high and low for shirts he wanted in his size, and provided excellent customer service. The store isn't cheap, but their sales absolutely make it worthwhile. If my husband had a suit-and-tie job, I'm sure we'd mostly shop here. If you're a bride to be and are looking for options with the groom and groomsmen, seriously consider Joseph A. Bank. This location will take care of you.

To be honest, I am surprised that this store has such great ratings. Their stock is great, but…read moretheir service has been overall lousy for us. We have not been greeted, and many times have had others taken cars of well before us even though we arrived earlier. I always feel like it is a chore to get the staff's attention. I really prefer to just shop online than to go to this branch.