This place has it all, excellent service, great facility, small touches that are too numerous do go…read moreover and, to top it off, the quality of the product was hands down superior to the tea at Empress. The small setting brings something to this place too, hard to explain but it makes it nice. We taxi'ed from downtown for just a few bucks and walked back, easy stuff. We can't recommend this place more highly. Go!! The gardens are not spectacular at the moment due to the time of the year but we could see that when in season, it would be amazing. GO! What are you waiting for.

The gardens were fantastic! Well maintained with close in trails that give it a very close in…read moresecret garden feel. There is also a trail suitable for wheelchairs and other assistive devices. This is not a really large garden, but very well designed and laid out. The variety of species is fantastic and the flowering blossoms are everywhere. The tea itself is a different story as I'm a bit of a tea snob. There are no menus or choices for sandwiches or type of tea. I found the tea sandwiches to be dry and stale bread. Being a tea snob, I also prefer private seatings instead of 8 strangers at a table all reaching into the same tower of sandwiches for choices you didn't get to make. Non Europeans just don't understand the finer points of tea. This 'European seating' of strangers sharing a table works for western ideas of pubs, not for an afternoon tea. Five stars for the garden. 2 stars for the stale sandwiches and tepid unknown tea with no cozies or leaves strainers or spoons or choices...

Great event venue. The hospitality of Elizabeth and the team was fantastic. I'd recommend the VEC…read moreto anyone looking to host an event or attend a show.

I was here for Upstairs Downstairs a production from a local improv theater company. It was lovely…read more A whole bunch of fun in a beautiful castle!! Wow! This place is cool! I recommend a visit here if you can swing it. So nice! Lots of history of course. When it was built, the tower was the highest place anyone could stand in Victoria.

Such a beautiful castle! We enjoyed every minute of our visit. The billiards room was my favorite…read morebut there's so much to see! I didn't expect to find a castle in Victoria, Canada but I'm so happy we did! You should definitely go!

norway house: a jewel in Victoria's crown…read more hop in a viking longship and go for a ride

this theatre is so lovely!! fairly cheap tickets too...went here a few months ago to see the…read moreelephant man, and more recently for the brokeback mountain theatrical rerelease. safe to say i cried a bit during both, especially the latter. good popcorn nice theatre fun times!

I love the Roxy Cinegog, and not just for its awesomely punnish name (it was, until very recently,…read moreowned by Howie Siegel, who's Jewish...GET IT? CINEMA? SYNAGOGUE? CINEGOG? I digress). The Roxy has also employed at least two employees for 10 years. Their popcorn is real, with real butter, and reasonably priced, and delicious. On Tuesdays, you can see a double feature for $2.50! It's a bit broke-down - some of the seats have seen better days, there's a stain/eggshell from some audience jackass that's been high on the wall for ages, and the bathrooms have a distinct camp-latrine smell, but if the Roxy changed much or got all fancy and expensive, I'd be heartbroken. It's a place to watch movies, for movie lovers, and it rules.

Attended an event here. Unfortunately the owner has refused to refund the organizer's deposit for…read morethe event (due for return within 7 days). The reason? "I don't have the money." That's theft.

From the owner: Designed for creators, communities and causes, Sunset Labs is the Island’s most capable multimedia,…read morelivestream & virtual event production centre. Sunset Labs is a capable, flexible and specialized homebase for creating events and media. Our team manages all of the technical and studio elements for your production, and provides design, strategy and workflow support throughout. WE focus on production, so that YOU can focus on content & connection. Equipped in ways few boutique studios are, Sunset Labs offers dual gigabit internet, Pro Sony cameras, Blackmagic switchers, Sennheiser mics, Yorkville sound system and an array of professional studio lighting. We’ve got your needs covered and will make sure you look and sound great. Sunset Labs is built to help content creators share their work with the community, and the world. The studio is primarily designed for the production of virtual, hybrid and remote online events, and we have an array of related services to support you in your pre & post production as well. Are you ready to explore working together on your next big vision? Reach out, we'd love to learn more about what you're up to. and how we can help.

One of the iconic hotels in the world! Moved rooms thank you E**** B! Loved breakfast in the…read morenewly reopened Bengal Room. During Christmas week it was refreshing to have such rich hot cocoa in the lobby during the afternoons. The worst thing though was a very large powerful English mastiff which came out of their room near the elevators on the second floor and began barking ferociously. Frankly, dogs shouldn't be allowed if this place is upscale. Overall, loved the Victorian spirit of this iconic hotel.

I'm really curious what the other good reviews are about because the two times we've stayed here…read moreit's been a pretty nightmarish experience for the most part. I will say however the location is excellent for walkability, exterior is gorgeous and the stunning colorful tulips in the spring are a highlight for anyone stopping by. Very slow/painful check in process, rooms were not ready over after supposed check in time, long wait times for breakfast at The Bengal etc. The ONLY silver lining in our experience was the wonderful hotel manager who saved the day and truly made sure we were well taken care of this second time around when things went wrong - if not for him, we would've written this hotel off completely. We do like the pool and hot tub, the Le Labo amenities and the Harbor View rooms are great for the view. Skip the Willow stream spa- the services were mediocre at best and the mineral pool was totally lukewarm; even the hot tub in the general pool area was better. Best part about the spa was the snack area with the yummy PB oat brownie bites and iced lavender + butterfly pea infused water! That said, it's definitely still a hotel with "old bones" despite the recent remodel and it shows when it gets very noisy with street traffic and buskers on the weekend, even at night. Sound insulation in the hallway is next to non-existent so you will inevitably hear the drunk Bachelorette party girls making their way down the corridor to their rooms late at night, and screaming kids in the daytime. Something to consider if noise is something that you care about during vacation. Other than historic charm and solid breakfasts at The Bengal, I'm not sure what else the hotel has going for it unless you spend a fortune on the Gold experience perhaps!