Lady at the front desk was friendly and welcoming. Rooms were clean and large. We had a King with…read morea pull-out sofa that our daughter slept on. Breakfast was hot, fresh and well stocked. The lady serving was friendly and helpful. Lovely hotel to stop at while traveling.

Clean and accommodating. Rooms are very basic but all that you need. Enjoyed our stay…read more Dog friendly.

We stayed one night at the Holiday Inn in Newberry, SC, and overall it was a good stay that met our…read moreneeds. The hotel is nice and appears to be updated. The fitness center was clean and well organized, and the pool and hot tub looked inviting, although we arrived too late to use them since they were already closed. Breakfast was surprisingly better than what we've come to expect at most Holiday Inns, which was a nice bonus. Our room was mostly clean and comfortable. A couple of things stood out, though: there was hair from a previous guest on the shower wall, and one of the couch cushions had quite a few stains on the underside. Also, the TV wasn't centered with the beds, which seemed like an odd design choice but wasn't a major issue. The elevators were a little questionable during our stay, and one was actually taken out of service just as we were leaving. The real standout of this hotel was the front desk associate working when we arrived around 10:30 p.m. She was genuinely friendly, welcoming, and accommodating. She let us know that if we needed bedding for the pull-out sofa, all we had to do was call, and she would bring it up--which she did promptly with a smile. Even though it was late, she remained cheerful and seemed happy to help. We stay in hotels fairly often, and it's refreshing to encounter someone who provides that level of customer service, especially compared to the more routine overnight staff we often come across. I wish I remembered her name because she definitely deserves recognition. Overall, for a quick overnight stay or even a few nights, this Holiday Inn serves its purpose well. It's a solid option with a great staff, good breakfast, and mostly comfortable accommodations.

Would not recommend. Paid for 4 days & 3 nights, Stayed 2 days & 3 nights, and unfortunately the…read moreexperience was disappointing. Our first room had a bedspread with unknown brown streaks on it. Jessica at the front desk was helpful enough to move us to another room, which we appreciated. Unfortunately, the new room had an AC unit that was not functioning properly. Housekeeping stated that they would not be able to issue additional towels to me because of the number of people in the room. We didn't want to escalate the issues to Jessica again, but in hindsight, we probably should have. I've included photos of the "ready room," where the bed appeared to have been very quickly pieced together rather than properly prepared for a new guest. Jessica acknowledged "you should have clean sheets when checking into a hotel." Hot breakfast is available 7-10am, basic spread but the Hotel staff were lining up at 10am to also enjoy, which is great but I'd still prefer the details in rooms be addressed. To make matters worse, our original travel plans were unexpectedly cancelled, resulting in us being unable to utilize one of the days we had already paid for. I contacted the hotel and kindly requested a refund for that single unused day. Jessica flatly denied the request, despite the fact that we had only stayed from Friday 9pm to Monday 2am and were only asking for consideration for the one day we were unable to use due to circumstances outside of our control. I understand hotels have policies, but there should also be some level of customer service and compassion when unexpected travel disruptions occur. Between the room cleanliness/condition issues, the AC problem, and the refusal to accommodate a reasonable request, this was unfortunately not the experience we expected.

I enjoyed my stay at this hotel, although I was barely there. My Dad had checked out this hotel…read morebefore I stayed there and assured me it was clean and safe. So, he booked it for me. The lobby is very clean and appealing. The friendly lady at check in told me all about their breakfast that was included in my stay. I checked in and was impressed with the lighting and the colors. It looked very modern. I believe it was remodeled a year or two ago. I do wish they had a glass shower door rather than a shower curtain!! But it was still a very clean bathroom. I really don't love staying in hotels, no matter how many stars they have. But, to travel, it is a necessity. I peaked at the breakfast buffet and was not impressed. (I don't really eat breakfast, but this still did not look great) I took one bite of a potato wedge and two bites of a blueberry muffin and that was enough for me. I would say that is the only negative of this hotel. The breakfast was not ample and it was just...........very meat heavy with egg choices. They do have an upscale coffee, tea, espresso, hot chocolate machine, etc. Now, I did get two cups of hot chocolate. They were very tasty. I would definitely stay here again.

We stayed here 3 nights at $250 per night! This hotel is clean, but that is about it. Do not expect…read moreany amenities such as a chest of drawers to put your clothes in. There isn't one! You have to live out of your suitcase! They do offer a very small closet. The towels are very thin and the Kleenex, let's not even go there. The only reason I gave it 3 stars was because it was clean. Parking is also an issue.

I was more than a little irritated with my stay. The big let down was the room cleaning, actually…read morethe lack of room cleaning. When I checked in, I was asked my preference for cleaning, I was offered daily, every other day or not at all. I said every other. Well, my cleaning day came and I left the hotel at 7am to go to a local conference & didn't return until 7pm & there was a do not disturb hanger on the outside of my door. My first thought- am i at the right room? My second thought, did they actually hang a tag to get out of cleaning my room??? I was at the right room. And guess what?!? My do not disturb was still hanging in the inside of the door, the one in the outside did not belong to my room at all! I'm thinking housekeeping has a little game they play. I took the tag downstairs & talked to the young man at the desk. First asked for him to now that my room be cleaned the next day, explained the door tag and gave it to him. He didn't get it, he made notes- but at the end of the conversation he tried to give me back the tag. No. My room has one & I did not use it today. Someone else put that on my door and my room did not get cleaned. Next day, I ran back to the room to grab lunch and housekeeping hadn't cleaned my room yet, but they were 2 doors down. I left, explored the area, came back late at 8pm. Room. Still. Not. Cleaned. I'm livid. I check out the next morning and was asked, did you enjoy your stay? Well no I did not. I explained again to a different young man and he understood and jumped to the same conclusion as me, housekeeping trying to get out of work, apologized profusely & said he would speak to management about it. My other issues: No waffle batter any of the days I was there. No sign, no explanation, just syrup & waffle makers taunting guests Coffee choices were only light roast or decaf. No, absolutely not. Where's my medium roast or dark roast? The bathroom in my room- the caulking was falling, torn, disgusting & the light fixture had mildew inside the globe. Yes, waffle batter was a thorn. I have a food allergy that I avoid the buffet always because of potential cross contamination. For a fully booked hotel, you'd think they would have everything available for breakfast. Or at least take away the waffle makers and stuff so we aren't baffled why there are cups to put batter in, but no batter. Room 305, stay was March 5-9th. I expected one cleaning. 2 stars for the lovely young woman who checked me in and the lovely gentleman who checked me out. I wish I had paid attention to their names.

I booked to attend a concert, day of arrival, room was selling at about 1/2 price. I inquired but…read morestill had to pay full booking price! I was in a 3rd floor room, but can't recall if 304 or whatever. I know 306 was beside me as it was occupied by a male businessman. Then, when I get to the room, it was initially nice, but the bathroom had serious issues! See pics. Mold, loose fixtures, no functioning exhaust fan to pull excess moisture/humidity. I stayed here because after the show, I didn't want to drive home late, in the dark. Next evening event, I wil have to reconsider my lodging options or ask to see the room & bathroom first before checking in.

I am particular about where I lay my head, and this Hampton Inn exceeded my expectations. The…read morestaff was welcoming and accommodating. Suite 302 was quiet and clean. The amenities included a mini fridge, swivel TV, microwave, sofa bed, desk, king-sized bed, and "Zero 0%" shampoo, conditioner, shower gel, and lotion. I liked the "Zero 0%" shower gel and lotion; they weren't too strong or abrasive on my sensitive skin. The breakfast was good: A variety of hot and cold items. I had a waffle and fruit both mornings, with orange juice and coffee. Please note: -There was no safe in the room. -Smokers chained smoke on the bench 6 feet from the entrance. -No double sink All in all. We enjoyed our two-night stay. It is 20 minutes from Fort Jackson. It has plenty of parking, is clean, is near the interstate, has well-rated dining options, and is across from "5 Star Car Wash"- if you have a 5 Star membership, the wash is free. Staff accommodated a late check-out so my son could shower and change out of his Class A's after BCT graduation. We truly appreciate it!

I stayed here one night for the first time after having a poor experience at another local hotel. I…read morewas able to check in early. The front desk employee Kathy was so friendly and welcoming. The lobby is clean and inviting. My room was very clean and the bed was comfy. Loved the shower. The TV was very large and had lots of channels. The breakfast was cereal, muffins, yogurt, eggs, waffles, fruit, juice, milk. Coffee/tea is available 24/7. The only negative is that you can't walk anywhere from the hotel. Also the room's doors bang when closed. I would stay here again. 4.5/5.0

Incredible experience here. Hartsville is a small town gem of the south. I'm grateful to have had…read morethe chance to stay here and also eat an incredible steak dinner at Sam Kendell's next store. Perfect place to stop if you want a breather from 95. Kind staff, incredible little downtown with awesome shops and even a little catholic book store.

We are always on the lookout for nice hotels to enrich our road trips & the Mantissa didn't…read moredisappoint! Our room was gorgeous & well appointed! The Sleep Number bed was very comfortable. Loved the big soaking tub! Definitely was a draw for us. It was great after a long 7.5 hour drive even though it was a ways off I-95! Totally worth it! While we initially had a bit of confusion upon check in with the type of room booked, it was quickly sorted. There were a few niggling fine points that could be improved upon, the person at the desk upon checking out asked about things and assiduously took notes on the few items.

The staff here was so friendly! I'm so glad I chose this as my pit stop on the way back to Maryland…read morefrom Florida. They don't have an EV charging station on site but there's one on the next exit up at the Walmart. This was a great place for my pet and I to rest our head. I like the fact that they gave me a room with carpet even though I had a pet. Other hotels generally stick all the pets on one floor and there's no carpet, just tile. Outside. They also have a station with dog bags and a place for you to discard of dog poop. That was very convenient. I didn't stay here long. It was just an overnight but I also appreciate the free breakfast in the morning to get me on my way. They had sausage eggs. Of course. Plenty of juices and coffee, fruits and vegetables and muffins. The band was very comfortable, and the shower was nice and hot. I also appreciate the fact that I was able to change the nozzle on the shower head to different patterns and strengths. And I also appreciate the lighting on the bathroom mirror. It was a good stay!

THEY HAVE A HOT CHOCOLATE BAR…read more Great experience from start to finish. I show up with an extra person and they happily change to a double queen room instead of the king I booked. I ask for a late checkout and they are happy to do it. Free breakfast isn't stale bagels but a full southern layout with biscuits and gravy, sausage and a pancake maker. Room was clean and comfy and the bed was fantastic.

I have not received this kind of customer service at any other hotel! From the moment my family…read morechecked in at 11pm to the time we checked out- everyone has been so accommodating. My only "complaint" is our bathroom had some kind of weird sewer/mildew smell room 205. But honestly, everything was so clean and updated. If I'm ever in the area again I would DEFINITELY be back!!! I'm usually a Marriott girl but I may have converted. Thank you!

Absolutely fabulous! Staff was extremely friendly and helpful. Received snacks and water at…read morecheck-in. Our only requirements for a hotel stay is a WALK-IN SHOWER. This has it and more. AC was quiet, lights were working, room extremely clean as was the lobby and bathroom was clean and smelled fresh. Not sure of why tubs are so necessary in hotels besides being a trip and fall hazard. Soaking in water that you are washing in doesn't sound clean to me either.

This place was a road trip godsend. The front desk was friendly and accommodating. We were road…read moreweary and just wanted to shower and sleep but realized we also needed food. They had great suggestions, not only where to order from but what do get and more importan;y, what to avoid. The breakfast attendants were also very helpful. If I'm ever in this city again, I know just where I'll be staying. Fair warning (and the only reason I took a star off) the doors are super heavy and ever time someone leaves their room, it sounds like a cannon going off

When I assess a hotel I ask myself 'if given a choice of places to stay, would I return?' I would!…read more This Hampton Inn checks all my boxes. It's clean, beds are comfortable, and the pressure in the shower is strong with plenty of hot water. Little things too: our room (# 120) was a tad larger than usual, the television is big, and the art -- something I notice -- is local and attractive. The staff is exceptionally nice and if you need to make a quick getaway, I-95 is right there ... but you won't hear a bit of noise. I wasn't familiar with Waltersboro, but it's on the map with a cute, if not sleepy, downtown area housing design and antique shops. Also a good number of restaurants with great reviews. If you don't feel like driving there's a Cracker Barrel outside the hotel and Ruby Tuesday a few blocks away.

This hotel was super clean with daily housekeeping if you ask for it. We did not use the pool or…read moregym. Daily hot breakfast was good. I have to say EVERY staff member we interacted with over our 3-day stay was friendly & kind. Great staff make all the difference! Easy location off 95. Several golf courses very near. IGA grocery right next door. Teslas car superchargers super nearby. Recommend.

Super wonderful find. Everything was perfect from the moment we arrived. It is very reasonably…read morepriced. It looks brand new. The rooms are comfy. Shower rocks. There are menus out on a table which is so convenient even though the man at check was extremely informative and gave great directions. Roz was very helpful at breakfast. They even have a few gluten free bread options (blueberry muffin too). There are eggs and kielbasa (or bratwurst) and potatoes. Will mark this as it's right off 95 with several good restaurants and a couple ice cream places very close by.