I would describe the last 9 weeks as nothing short of a horrific nightmare experience at the hands of 4 Sons Concrete and Landscaping, also known as Nelson's Concrete Mason Design. Learn from us, don't trust or hire this company and the owner. Safe yourself the pain, money and extra money you'll need to fix their "work".
Nelson Tatufu bid it as "three week job." We called them off the job on week 9 and with ZERO confidence in them to do any work or make any repairs without causing more problems and/or damage.
The below is only a small representation of the issues we are now facing. Bids to fix all the damage that was done is currently at 10k and counting to our yard, house and brand new fence.
Concrete
-Concrete was poorly poured, lines are not straight and sloppy "patches" that don't match were poured to cover up previous mistakes.
-House, fence, driveway and yard are splattered with concrete.
-Concrete ramp connecting to sidewalk is too steep.
-Dog run areas - which should look the same - have different gap spacings.
Decking
-Do not believe them when they say they can build anything for you. They can't do concrete, let alone a building project.
-Deck was poorly measured and did not line-up with our request. It is wider than we asked for and that resulted in contractor sawing a hole in a window box that should have never been touched to accommodate the railing. The cut was so sloppy that it exposed the interior of our walls.
-Mr. Tatufu's crew re-used old boards that had been used previously as concrete forms as the supporting structure for our new deck.
-Support beams and stair stringer were not pressure treated wood so they would never last in wet, Seattle weather. Plus, they were already cracked with chunks of wood falling off them.
-The deck boards were damaged with numerous misplaced and removed screws.
-The deck boards did not feel firm under the feet because they had not been properly secured to the base. Also, the base wasn't secure.
-Loose sections of railings have already fallen off the deck. Very dangerous situation!
-New railings are scratched and damaged do the crew leaving them out, and throwing them around for weeks.
-Railings along both deck and stairs are loose with missing bolts and very unsafe.
-Railings on stairs are not lined up with each other and one side is longer than the other resulting in a loose handrail that is unsafe.
-Countless, uneven, jagged, saw cuts on deck enclosure.
Other Issues
-Removed a fruit tree without our permission just so they could park their truck.
-House siding was damaged with tape residue, screws and staples. Screws and staples are still covering the fence and house siding. House will need to be repainted.
-Fence gates were removed and re-installed not in-line with the fence.
-Fence sections were removed and left leaning against walls resulting in fence board bending and looking awful.
-Gate latch re-installed upside-down after removal.
-Post cap missing from fence post.
-Contractor dismantled outdoor tortoise enclosure area without permission and are lucky to have not killed the tortoise.
-Constantly late and frequent cancellations even after asking us to block off street parking for multiple days in a row.
-Artificial turf is not properly secured in many areas, and the cuts are almost comical how horrible they are.
-Kept asking for more money beyond the initial agreement.
-Caused more damage and issues every time their crew came to "fix" past issues.
-Complete lack of care taken with our house and yard. The mess is unimaginable we are facing.
-Nelson brought his children on multiple days to the job site, and they were here well past 10pm and asked to use our house multiple times for water, bathroom breaks. They could be found laying in the yard among the mess of job site. Completely unsafe and a huge liability.
Heard enough? Get a load of the photos, it is what nightmares are made of. read more