I just took my two dogs there for a full groom. The grooms themselves are really nice and the cuts…read morelook great. BUT my poodle has razor burn all over his body. He has it all over his belly, and his face. His face has cuts all over, and is extremely upsetting. This isn't an untrained dog when it comes to grooming either, he has been groomed regularly (every 6 weeks) since he was about 12 weeks old. I have had a few times where he gets razor burn on his belly and I was willing to overlook it until I looked at his face and there are puncture marks from the razor under his eyes. There was a lack of care taken for my dogs eagerly and overall I would not return. Update: spoke to the owner today, and she took full accountability for the huge mistake and did her best to make the situation better. If he needed vet care she offered to pay for it. Overall I would recommend the shop because of the accountability of the owner but I would not recommend Melissa to do your dogs.

I have a very grumpy 15 yr old cat and they did a great job of getting Dolce clipped and bathed. I…read morehighly recommend this business for your cat grooming needs.

The groomers have done a great job with Wally. Wally is an…read moreolder guy and has a few lumps and bumps. Kim did an excellent job considering the challenge. Highly recommend!

Our pup loved her Dashing Dogs experience! Highly recommend. Groomers are kind and knowledgeable.read more

Samantha does a wonderful job on my shih tzu. She makes her very round and bubble shaped - it's my…read moreabsolute favorite haircut.

I messaged them to inquire about their services on December 28 and never got a response back. It is…read morenow January 9. Not going to give them my business.

I Love Four Paws Pet Resort!! Our dogs are happy when we pick them up and the staff is friendly and…read morethe facility is clean, the perfect place for our babies when we are gone!

Our dogs love it here. They are so exited when we drive up to the pet resort and are well cared…read morefor during their stay. Have used them several times.

Live Oak has been a great place to board our dog. She is super shy but they really try to make her…read morefeel comfortable and safe. The staff is friendly and professional and I highly recommend them.

I'm sorry to say These people are not responsible. I have been using them a little over year, the…read morelast 3 times what I have requested them to do didn't get done. 6 months ago I left my dog there on a 2 November got reservation and asked them to give him a grooming which didn't get done. June I left him there for 5 nights with enough food for that duration. When i picked him up there was 2 days of food left so i guess they decided he didn't need to be fed every day. This visit I had a reservation for 2 nights. I was called this morning and asked if I was picking him up today and I said yes. when I went to pick him up I was told that I wasn't supposed to pick him up till Tuesday so again he wasn't groomed. 3rd time a charm, I won't do business with people that don't take care of their business.

We've brought a couple of dogs here from when they were puppies and have received nothing but top…read morenotch care.

Great staff, friendly service, truly dedicated to helping your pet. The vet and the assistant were…read moreso gentle and affectionate with my older dog. Great prices, great service. Highly recommend!

I parked here by accident. Visiting for the week from out of town. First time ever in Lubbock…read more There is a towing sign on the wall of the building but one would assume it applies to the length of the buildings (Brûlée Bakery is next door which is where I was for a couple of hours). I did not even see this sign when I parked but noted it afterwards. What I did see is a sign made for the shop in front of the parking space directly next to mine that is for time limited parking. If you are looking to make sure you aren't in the wrong spot that flags your attention and you think you're fine. If you happen to notice the sign on the wall you still think you're ok because you are patronizing that shopping center. When I was getting ready to leave the bakery I was on my phone sitting in my car in order to finish my conversation before I started driving. A nice lady stopped at my car and signaled for me to roll down my window. She said "just so you know, they normally tow people." As if I was lucky my car was still there. I sweetly smiled and said I was from out of town and wouldn't be back. By this I mean I will never darken their doors. I was going to go in once my call was done just to see what they had before I left. My mom's dog is spoiled rotten by the whole family and I might have spent too much money there. It has happened once or twice as he is the sweetest Malshi ever created. Now? No. If this is truly only their parking, I am sure the owner gets tired of people parking there. But I am a complete stranger to your city, and I do not feel welcome by your establishment at all now. Not to Lubbock and not to your pet store. It felt elitist and hair trigger punitive for a simple misunderstanding. I know I'm not the only person to interpret the signage this way, even for people who live here. What I learned quickly about parking in Lubbock is that there are many places you have to hunt for it. As long as I saw I was ok to park in the lot or shopping center of my destination I had to park and walk quite a bit. How about you as an owner get better signage? And what a way to welcome someone to your town - can you imagine if I were towed and had to go through the expensive and complicated process of figuring all that out? I looked at the city this week in context of if this is a place I would live, and if so what places what I frequent. I can tell you 100% this is not one of them. I believe in kindness and giving someone the benefit of the doubt. They obviously do not reciprocate this ideal if they "typically tow people". This is only the second negative review I have left on Yelp to my recollection. Obviously they do something right because they get good reviews from patrons. It may be unfair because I didn't go in, but so is towing people because you can't get your signage to make sense. Would give zero stars for their attitude but I did enjoy the parking.

Merlin's is wonderful! Visited with my dog for the first time today and could not have left more…read morehappy with how kind the staff are. My dog was a bit shy, even skittish when she first arrived, but after sampling some delicious treats she was quickly comfortable and happy! We purchased a bag of homemade dog treats that are all natural, organic, non-GMO, and almond beef liver flavored. They do a Paw Power happy hour on Thursdays and Fridays from 4-6 pm with treats for pets and humans and have a rewards program. Today we received 10% off our purchase when we joined and we can't wait to go back!

This review is LONG overdue. When I purchased my Cane Corso I felt it was an absolute to train her…read moreearly and correctly. Losing control of this breed would certainly lead to failure on all levels. I met with Richard and he knew exactly what my dog needed from day 1. We had several training sessions with him and the changes my dog went through were absolutely amazing. After the first session, we were already able to do things with her I thought would take weeks to accomplish. Still, 5 years later, I get so many compliments on her behavior, demeanor, and obedience, i could never thank him enough. As a vet, Richard wouldnt take payment ftom me, so hopefully, my hummingbird cake was payment enough to show just how grateful i was and still am, fir his kniwledge. Thank you Richard. Dana Mora And Chicauhic (Chuca)​

I am a first time dog owner and I adopted a shelter dog, who was returned twice and had high…read moreanxiety. Not wanting to give up on her but also at a loss of what to do, I called Mr. Kelley. In the five trainings, we had with him my dog has completely transformed. Once a dog with high anxiety and scared of everything and everyone, my dog is now much calmer, more confident, and much better dog over all. Mr. Kelley helped me learn how to be a better dog owner and provided me with so many tools to help my rescue dog adjust to life outside the shelter. I 100% recommend him!