Mother Nature played havoc on RecNation RV & Boat Storage in Aledo, TX with a terrible ice storm…read morerecently. There were roof problems in some units, mine included, and the staff, particularly Mikeulyn, has been enormously helpful. It is difficult for me to visit the site and she has helped arrange movement of our 3 units contents to new units that were not damaged in the storm. A big hats off for Mikeulyn and also for Vanessa, in their corporate offices, with helping lock on the new units too. I will continue to keep my things stored there for a long time. If you are on the edge about where to store YOUR stuff, this is a great place!

DON'T USE RECNATION! RECNATION WILL OVERCHARGE YOU AND RIP YOU OFF!! This is a part of…read morecorrespondence with them when I moved out because they'd been overcharging me, refused to correct it, and then have been harassing me since. I moved out and cancelled my lease because I was already being severely overcharged by your company. For a long time I was being charged $209+tax. When I called your office to point out to you that I was being overcharged based on the pricing listed on your website, I was told that my pricing would not be lowered to your advertised price, and only reduced to $190. The current advertised price for the same exact enclosed space that I had, is for $153 per month, and it very clearly states NO OBLIGATION. It does not say that it is a move in special, or limited time offer, or only applying to new move-ins. Still a full $37 per month over your current pricing. I have been charged substantially more than your current pricing. It also appears I have been being charged a $12 per month "protection fee" which I only realized recently. Apparently your website does not show itemized billing on demand, and it is also not allowing me to go back and look at previous statements for itemization. I finally found some previous invoices in my email. When I noticed that, I initially thought it was for the physical security on premise, which was apparently installed and being monitored by an unlicensed security company. After some digging, I found out I'm being charged for some sort of a protection plan because you did not have a copy of my trailers insurance on file. I have had insurance since I bought the trailer in 2019. So in addition to being overcharged on the monthly space, I've also been overcharged by that $12 per month. That "protection fee" did not appear until AFTER I called in to discuss being overcharged in the first place. I consider that being charged a retaliatory fee for raising the issue. And since the optimization is not available on your website, it appears that you were intentionally trying to hide that from me. I have never received a notice that that fee was going to be charged to me. I have also not been sent a physical invoice since these changes were made, which also tells me you were intentionally not wanting to show me that fee.

By far the best storage facility I have ever used, It is remarkably clean and tidy, and I always…read morefeel secure there. Last night, with a quick, simple phone call they offered me two units as backup/overflow in the event I couldn't fit everything into my existing unit. Great folks and great facility.

Taylor is fantastic she is very understanding and has great communication and is always so nice and…read moreprofessional I definitely recommend this place to anyone who is looking for a storage place! Also it's super clean in and they have A/C units and non A/C units!

I have been with them for about three years. Lori the manager is great. Is always helping. Always…read morecan talk to and help you when you need help. If you're looking for a storage facility she is the on You need to talk to.

The management team was nothing but friendly and informative. They sold me on what i needed and…read morenothing else. Every time I come in its not just "where's the money?" They ask how I'm doing as well as the wife & kids. I would recommend convenient self storage for any storage needs. (Plus they offer Uhaul trucks and vans)

Very nice people but I was disappointed I just got renters insurance so I sent them a copy by email…read morebefore they opened the day of my payment was due and still got charged renters insurance. I called and spoke to a associate that they could not change it or refund my charge for renters insurance I was told I had to call a day early and because my payment was already charged at 630 in the am they still couldn't reverse it now that's before office hours and I sent my renters insurance the day of my payment was due now how was that my fault And How did I know I be charged before the store opened and I wasn't told I had to send them a copy of insurance before it was due I wanted to mention CubeSmart took care of the problem and I'm a very happy customer . I highly recommend CubeSmart. Thank you

This is going to be a short review. I don't know how many ways to recommend a self storage place…read more What I do know how to do though, is call out great service. And this place has GREAT customer service. I hopped on their website and picked a space to rent for a few months. My girlfriend was moving and needed to house some extra stuff for a while. I got a call mere minutes after reserving the space online and the young lady who set up my rental was so nice, so friendly and helpful, I was thrilled with how easy the process was. I'd go back to this place any time we need to rent a locker for a few months. If you live in this area and need to rent a storage space, this is the place to go. It was the best price for the space available and I must have looked at a dozen different options within short driving distance of my girlfriends new place. Cheers!

I do not recommend this place. My son and I drove in to get a few things out of a storage unit…read more Everything was going fine until we tried to leave. The way the exit is set up makes it difficult to punch in your code and then make it out of the gate quickly. It's set up where you have to punch in the code, make a sharp right turn, then a sharp left turn to get out, and the whole time you're trying not to hit anything. So we punched in the code, the gate arm went up, we started driving out, and then all the sudden the arm came down onto the hood of my truck. It actually hit my truck. We backed up. Within 10 seconds a guy came rushing out yelling at me, saying we hit the gate. I couldn't believe he was saying "WE" hit the gate. Their gate closed onto my vehicle, not the other way around. Then a lady (apparently the manager) came out and we went around and around as to who was at fault. They were pushing extremely hard on me to accept that we were at fault. It felt strange, but I didn't realize what they were doing. They said we would have to pay them $100; however, not only was it not our fault, there was no damage to their gate. They also said they may contact their corporate office and that they take these things very serious. I made it very clear that I wasn't going to pay them anything and that we did nothing wrong. Then all of the sudden their behavior towards me completely changed. They were shaking my hand, smiling, joking, and offered us water and candy. The lady even complimented my muscles out of the blue, which is just not something normal people do. It all felt odd. What they were doing still didn't register in my mind (I'm too trusting and naive I guess). However, later I realized that they were trying to extort money out of me by using psychological tactics to pressure me. The problem is that I can't prove this, but I am absolutely certain that this is what they were doing. Also, they had this routine down (it was actually impressive) like they have done this to other people before. I'm not a lawyer, but according to Google, extortion of $100 in Texas carries a fine of up to $2000 and 180 days in jail. Also, I have a disability, so that's an aggravating factor that bumps it up to a Class A misdemeanor, which carries a fine up to $4000 and a year in jail. I doubt anyone will ever be able to prove their intent behind what they are doing, but I wholeheartedly believe they knew exactly what they were doing and it's wrong. Very wrong. I know it can be hard to get by financially sometimes, but we can't resort to trying to exploit each other. It's really despicable. I strongly recommend people avoid this place.

From the owner: U-Stor are leading providers of clean, safe, and individually alarmed self-storage mini warehouses…read more We offer the affordable solution to your storage needs at competitive rates. At U-Stor, each of our units features an individually alarmed door, free 24-hour access, drive-up easy access, and onsite management.