Had a great experience with Tri Shuttle this past week! We needed to get to LAX from north Orange…read moreCounty and didn't want to take an Uber, deal with the hassle of driving/parking at the airport, or burden a family member with the stress of LAX. We decided to try Tri Shuttle after seeing the positive reviews, and we were glad we did! Unlike Uber, this is a small business, and so it's much easier to be in direct contact with your driver. Tien was our driver both ways. He was friendly, prompt, and a good driver. He texted to confirm our pickups both times, and when we were coming back, he had tracked our flight so he was ready to pick us up at the curb. Getting a rideshare pickup at the airport can be a big hassle, and you usually have to go to a separate area. Then you have to wait for your ride, which your driver may cancel for whatever reason. But with Tri Shuttle, you get picked up in Arrivals as if you're having a friend or family member pick you up. Their customer service and professionalism were excellent (if you use rideshare, you know those qualities can be REALLY hit-or-miss), giving us more peace of mind to enjoy our trip. Would certainly use again!

I had a great experience with this shuttle service during our recent trip to Disneyland. Traveling…read morewith my 18-month-old daughter can be stressful, but the entire process was smooth and reassuring from start to finish. Our drivers, Tien and Tony, were both professional, punctual, and incredibly kind. They made sure we were comfortable, helped with our luggage, and were especially patient and accommodating with my toddler. Their friendly attitude really made a difference after a long flight and busy park days. The vehicles were clean and well-maintained, and both pickups--at the airport and for our return trip--were right on time. It gave me peace of mind knowing we had reliable transportation, especially traveling alone with a young child. I truly appreciate the excellent service and would absolutely use this company again. Highly recommend to anyone traveling with family, especially with little ones!

Great experience! I booked with Sunny last minute, after having a disaster of a booking experience…read morewith another limo service. We found Sunny's Transportation services on Yelp and used him for my daughter's prom. He was 1) very responsive 2) had a very easy booking process 3) made me feel comfortable transporting my kid(s) and provided updates along the way. He arrived on time, was professional and made sure they arrived to their locations in a timely manner. Will definitely use him again!

We've used Sunny's Transportation multiple times for rides between John Wayne Airport (SNA) and our…read morehotel in Anaheim, and they've been excellent every single time. The drivers are always on time, friendly, and professional, and the vehicles are spotless and comfortable. What really stands out is the level of care they show for my family. Rosie and Sanjay go above and beyond to ensure everyone is comfortable and everything runs smoothly, from pickup to drop-off. Communication is clear and prompt, and we always feel taken care of. It's such a relief to have a company we can count on when traveling. We'll continue to use Sunny's Transportation for all our Anaheim trips and highly recommend them to anyone looking for a reliable, family-friendly shuttle service!

Upon recommendation from a cruise enthusiast community, we booked Xpress Shuttles for a cruise out…read moreof San Pedro, picking us up at Orange County International airport. The reservation process was easy and Leah was helpful and very responsive. Communication from the driver (Katrina, outstanding by the way) the day prior and the morning of the pick up was timely and we got to the cruise port in excellent time. I definitely recommend Xpress and will use them again when flying into the LA/OC area.

This is the third time we used their services. Amazing. Our driver (Katrina) got us to the…read moreairport and home from the airport on time. She is amazing. Thank you so much for the trip.

Well we made it to/from LAX alive and in time. I will say John was communicative and let us know…read morehow and where to meet, and let us know when he was on his way and if there were any delays. Otherwise, his driving was a little scary; we were picked up not super early in the morning (between 9-11am), but he looked like he was struggling and swerved 2-3 times to stay in his lane. The van was also pretty filthy on the inside; there were nut shells on the floor and didn't seemed it was cleaned for several weeks. I would not recommend especially if your family has any food or pet allergies.

Some things to note in case it's a dealbreaker for your specific situation!…read more - The customer service line doesn't really feel 24/7. For example, I've called in regard to two different booked trips in the past month and only ever got through to someone once (out of about 6 calls total and one unanswered text). - They tend to switch drivers day of trip due to availability and timing which I can totally understand but if you're someone who gets anxious about switch ups like that - just something to note. - There isn't really a way to modify or cancel a trip reservation easily off their website. You'd have to call but as I've mentioned, it was tough getting in touch. However! The little chat function on the website worked pretty quick and they were responsive at first in helping. Then I got ghosted mid-convo bc I think whoever on the other side thought I was done with my questions/asks. - There is a 5% cancellation fee due to the company's bank? This is regardless of time before trip. There are other reputable car service companies that give full refunds for cancellations as long as it's at least an hour before reserved time. This company is cheaper than the ones I'm thinking of so there is balance there! But can get complicated, if like me, you're booking for business trip which is an expense but hard to expense a cancellation fee on top of a different res elsewhere. But also, I had one experience where there wasn't any issues with pick up other than the driver switch which had us confused momentarily. We got over it fast and was nothing but a hiccup! But again, if you're sensitive about things like that - just something to be aware of so that nobody is surprised.

We used Johnny's for a recent round trip for our party of 6 and about 12 full sized bags…read more We went to/from LAX. Their communication was excellent and the van was large and spacious. We didn't have to worry about a thing. They simply showed up on time and got us where we needed to be without any concern. Will definitely use them again.

Our group of 12 used them from OC to LAX. We had perfect service getting to the airport and coming…read moreback from the airport. They were very caring and professional. We will definitely be using them again.

I found this company on Yelp Ir was super easy to book and…read moreget reservation confirmation. Driver was on time and got us to LAX without delay. I would use they again.

They were on time and ir was easy to communicate nuisances of our pickup from LAX. It is costly…read morefrom Costa Mesa to LAX but it's a long way and better than leaving a car long term at LAX.

I highly recommend this shuttle service. Our driver was very polite and helpful. They use a…read morereliable newer van and I felt very safe while riding with them. The office booking the service for me was very attentive and accommodating with my needs. Reasonable prices. I used this service both to and from John Wayne Airport. Super service.

prompt, courteous and true to their word! Will use again and again when in the Long beach area.read more

Anthony was great , courteous on time, followed up on our flight status !…read more Will definitely recommend him and his company!

I contacted numerous shuttle companies to obtain a quote for transportation to LAX for a group of 9…read morepassengers, including adults and teenagers, plus luggage and one bass drum. I was quoted prices from just ok on the high end to WHAT!! Are you kidding? I was desperate and continued searching for other options here on Yelp. I found Airport Rides and read the positive reviews, so I requested a quote. Within two minutes of sending my quote request, I received a phone call from a gentleman named Anthony. I provided Anthony with pertinent information, including the date, location, number of passengers, luggage information, and return transportation details. Within 15 seconds, Anthony provided me with a round-trip quote, tax, and tip for his drivers, which was hundreds of dollars less than what other shuttle companies had quoted me for one-way transportation. I had to confirm three times during our phone conversation whether there were any additional fees, since his price was sooo much better than anyone else's. Anthony advised me that he was the owner of his new shuttle company and that, as a new business, excellent customer service and competitive pricing were the keys to its success. I agreed to the price, and Anthony directed me to please make the reservations on his website, which I did. Within minutes, I received my email confirmation and a follow-up phone call from Anthony, thanking me for the business and the opportunity to transport my family and friends. Needless to say, I am thrilled and grateful to Anthony for the GREAT customer service and for saving me hundreds of dollars.

This was my second time using Ultimate Limo, and once again they absolutely delivered!…read more From the moment I called to make the reservation, Carol was amazing -- extremely accommodating and genuinely caring. When I mentioned it was for my birthday party and that I was a returning customer, she went above and beyond and gave me full VIP treatment, even decorating the limo with balloons as a special touch. That meant a lot and made the night feel extra special!! The limo itself was incredible ...spacious, clean, and honestly a party on wheels. I loved that it had a bathroom, plus fun features like a pole and monkey bars, which made the experience unforgettable for our group. I was also able to connect my blue tooth and play all the songs I wanted from my Spotify. Our driver, Miss T, was fantastic as well. She was professional, patient, and handled our large group with ease. Despite a long night of celebrating, she made sure we all arrived safely at our final destination. Overall, I'm extremely pleased with Ultimate Limo and truly appreciate the care and attention they give their clients. I'll definitely be using them again for my next celebration. Thank you, Carol....you're the best!

[edit: Ultimate Limousines got my old review removed since I had a link to a better company, so…read morei've copied this and removed the offending content] Ultimate Limousines cancelled on me the day before my event after taking my deposit AND ensuring that the car was booked and no further confirmation was needed. The day before the event I get an email saying I need to confirm by 5:00 pm, I call and give my pickup address and respond immediately, and them I'm told "too late, we gave your limo away, and we don't have anymore". So a confirmation means nothing to this company, if they get a better offer, they'll take it and leave you high and dry. They tried to use the excuse "well we were texting you all morning (from an unknown number that went to my spam folder) to try to confirm". Never once was I told that if I don't respond to a text fast enough they'll give my limo away I *paid a deposit for*. If there's any response here, they will likely lie and try to say they had no choice because I didn't respond fast enough to text messages, but this company is run by liars. I have attached all the proof that I responded fast to the email, that I was told I had until 5:00 pm to confirm, that they mention *none* of this in the TOS when I booked. The bottom line, if they can get a better deal, they will screw over their wood be customers. [EDIT TO RESPOND TO THE COMMENTS BELOW] Andy is lying, I emailed right away back at *2:23 pm the DAY BEFORE the pickup, and called at 2:20 to confirm I wanted the reservation. He's lying and saying I responded at 6:00 pm, but that's not true.

Excellent service from quote inquiry until drop off…read more Requested a quote and received a price within an hour & was set contract. Joe (driver) arrived 15 min early for pick up, helped connect for Bluetooth & was patient. He informed us only rule was no smoking or vaping (which was written on contract). Drove us and was waiting to take us back home. Very professional service, clean bus & helpful staff.

AMAZING! We got a 20 person prom party bus for a great price. Driver was so nice and patient with…read moreus. Thank you so much!!