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    6 years ago

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    Vyve Broadband

    Vyve Broadband

    (8 reviews)

    I have had Northland cable for several years because it's all that was available when moving to…read moreNorris, SC. I had been very unsatisified because it seemed like the internet goes out for days at a time and sometimes multiple times a day. (Several times I made them pro-rate my bill because of this). I will say, that since Vyve has taken over, the overall service is much, much better and I don't notice regular interruptions in service like I had experienced previously. I probably do need to talk to Vyve about a "repeater" because I like to use my phone/tablet in the garage and I don't get good signal out there, (but it's also on the complete opposite side of the house from where the base is in the master bedroom). I so desperately wanted to be able to get AT&T's UVerse previously, (what I had before moving), but at this time I'm very pleased with the Vyve service and will continue to subscribe to it.

    High prices, so-so technical support, so-so customer service. Only reason to go with them is if…read morethey are the only one in your area offering high speed internet or you are unable to to satellite television. I've had to call more than once about the same internet issues, slow upload speeds and going to certain websites will cause the entire internet service to drop off for around 30 seconds. tech people will do something and it will be okay for maybe a day and then the same things start happening again. Talking to their customer service people over the phone or in the office (I have no idea if there is more than one, I've been "lucky" to get the same one every time) and you get the impression of "why are you bothering me with your issues?" If you have other choice sin the Moses Lake area, take them, otherwise prepare to deal with what you get from Northland.

    360 IT Tech - itservices - Updated May 2026

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