Stephaine Bromley and Gary Baccus are absolutely fantastic ! Both go above and beyond for their…read morecustomers. They do a great job of not making you just feel like a number, but valued customers.

I tried to get a quote by using my computer but after several entries an error message appeared…read moredirecting me to this and that. After several entries I finally gave up. One voice suggested that I wasn't "computer savvy" enough. All was made simple when I used the phone number listed in "maps" The person that answered asked: oh, you just want a quote . . . ? YES. I was transferred to an agent, Ms. L. S. She was able to find what I had attempted to do by using the internet the day before. We cruised through the forms and here I am a happy State Farm customer. JAM

Very knowledgeable staff. Anyone in the office can help but Blake is also an active agent who will…read moretake the time to speak with you personally. Super easy to get ahold of the office (Phone, text, email, mobile app) They make it a point to try an schedule annual reviews to thoroughly look over your account to make sure everything fits your current needs and if there are any discounts you may be eligible for but not currently utilizing. I never realized the significance of having a local agent, but now I'll never go back. No more having to deal with 800#s, no call backs, etc.

Received a cold call from them. When the call was disconnected staff took it upon themselves to…read moretext me and lecture me about phone etiquette & manners. Management called the next day and technically apologized but then made excuses for staff in the next breath. Buyer beware is all I'm saying.

Best customer service ever!!!…read more I have been with State Farm Insurance for about 4 years. I tried many other insurance companies and have not had very good luck. In July of 2017, I went through a major claim on a lightning strike on my house that caused tens of thousands of dollars in damage. State Farm Insurance handled it with ease, minimizing my worry, and putting my house back together better than ever. They made the entire process so easy and allowed my family to continue to enjoy the summer break. Courtney is a honest, loyal and a dependable agent and even more so, a friend to her customers. She is very knowledgeable about all of your insurance needs and treats you like family rather than a number. Edmond and the surrounding areas have gained a true asset to their community and to the State Farm Brand!! She's a rockstar agent!

I highly recommend this business. Natalia was an excellent Agent. She is the best.!!! She took care…read moreof all ours doubts and guide us with several options and recommendations. Definitely she shows patience and professionalism. We got a better rate for my cars. Definitely it was beyond my expectations. Contact Natalia if you truly need help with the crazy insurance world.

Great insurance at a good price. Amanda that works in the office is always in a good mood. I have…read moreuse roadside assistance once and it was a very rapid process. When I wanted prices on life insurance Becky came to my house and walked me through the whole process.

Becky is a great insurance agent! She is honest, helpful and willing to help me find the insurance…read morethat fits best for my situation and budget. Julie

Matt's office has always been very nice. It is the State Farm company in general that sucks. They…read morewant your money until they have to pay a claim. Then, they cancel your policy.

Lauren was great to work with. We had a lot of questions & she was patient and answered them all…read more We felt really confident working with her through the process. Highly recommend!

Recently moved my homeowners policy, auto and motorcycle policies to this office. I've been very…read morepleased with the process and the service that I received. The agents at Terra Insure group really care about their clients and work very hard to make sure they find the best coverage and policy fit. Highly recommend them for all your insurance needs

On February 28, 2023, I completed an application for my daughter…read more On March 17, 2023, Ronald notified me that they couldn't reach my daughter to schedule an exam. He provided them with my phone number, and I don't answer unknown numbers. Therefore, she didn't complete the exam until March 20, 2023. On April 18, 2023, I emailed Ronald regarding the application status. He left a voicemail message stating that everything had been approved for my daughter and that I needed to call Customer Service to make a payment. I called Customer Service to make an appointment and was informed that her policy hadn't been approved and they couldn't accept my payment. He responded with LOL and that he would contact them. On April 21, 2023, he advised me that my daughter needed to put a wet signature on the HIPAA form. She submitted the form with the wet signature. On May 5, 2023, I emailed Ron to see if he heard any updates. On May 8, 2023, he responded and said he hadn't heard anything and would follow up. On May 9, 2023, he emailed me and said that the Copy Service still hadn't delivered the paperwork, that he was following up with them weekly, and that he was positive that she would be approved, and it is not Farmer's slow-rolling the process. He also added that there was a note for expediency as soon as the paperwork was delivered. On June 13, 2023, Ronald forwarded me an email from Farmer's without explanation. The email stated that she was being declined for coverage due to a history of anemia. They would reconsider opening her policy once a full evaluation was completed and all results were available. After months of this, I wasn't even worth anything but a forwarded email from the agent. When he wanted me to switch my two houses and two cars over, he was a different man.

Baker Insurance Agency worked hard to get us the best coverage for our money. Very knowledgeable…read moreand friendly staff. I highly recommend letting them quote your auto/home insurance needs.